Warner Outdoor Solutions
About us
Full Service Lawn Care and Landscaping Company
Business highlights
Emergency services offered
24 years of experience
Services we offer
Lawn & yard work, landscaping, plowing, sidewalk & front door clean up in the winter. See website for additional info., spring & fall cleanup, weekly lawn mowing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.761 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 46% | ||
| 18% | ||
| 13% | ||
| 3% | ||
| 20% |
Showing 1-25 of 61 reviews
Margaret J.
Aug 2025
We have used Warners for 15 years now with good and bad experiences. We have complained about issues and got some satisfaction however; it is time for us to look for a company that values our business. Bad experiences have outweighed the good. Technician was supposed to arrive between 8am and 9am. He showed up at 9:15 – no courtesy call or apologies. We were also billed as if he arrived and started working at 9am. He also left shortly after starting to work on our project without letting us know because he needed new batteries. He was gone 45+ minutes. We were also billed for this time in addition to a trip charge. One of the sprinkler heads we asked to have repaired because it was leaking and pooling water was supposedly replaced however; it continues to pool water. We called the office to explain and were given a discount of ¾ of an hour – again no apologies. If we want them to take a look at the sprinkler head and fix it we have to pay another $115 trip charge and the hours to fix it, “if it was their fault, it is still leaking.” No one’s “fault” but we paid them once to come out and fix it – why should we have to pay again? This may not seem like a big deal but we feel cheated yet again.
Steve B.
Dec 2022
Horrible. It took them 4 times to fire up my irrigation system this Spring because they kept sending inexperienced workers. When my pump went out it took another 3 visit to get that working and they had the 'courage' to bill me for all 3. Last straw was this Fall when they had me 'on the list' for Fall Cleanup but never showed up, despite numerous emails. I would steer clear of this operation!
Joe F.
Jun 2020
I have contracted Warners 4-5 times for a few outdoor projects, with most of the focus on starting up, repairing, or shutting down the lawn irrigation system. Last Fall, I contracted with them to bleed it out and shut it down for the winter. Upon trying to restart the system in the Spring (unlike the first time I started the system up in Spring of 2019), they had made so many changes to the bleeder valve and removing some parts that i had water running everywhere when i attempted to start the sprinkler system back up this Spring. I called them out to do a Spring start up and i was hit with another $350+ bill, $118 of which was apparently included to "fix" what they left in a broken state the Fall before. I called the office to discuss and I was told too bad, pay the bill as is. I will never use Warner Outdoor Solutions again. They did not do quality work and then they did not address the bogus charges they added to fix their very own poor work. Very disappointed in Warner Outdoor Solutions.
Response from Warner Outdoor Solutions
"It was great working with you last year to resolve your concerns. I was just going through some of our review accounts and noticed I never responded on here after we made things right with you. I appreciate you using us again this year and look forward to working with you in the future for anything you may need. Thanks, Matt Mendenhall - Office Manager"
Charles M.
Mar 2018
Horrible service and repairs. Never honored warranty work
Response from Warner Outdoor Solutions
"I am going through our review accounts and noticed you never received a response, apologies for the delay. I want to start by noting that we installed the irrigation system for you in 2010 with a 1 year warranty on all parts and labor and an additional 5 year warranty on all parts. This warranty was fully honored. I also want to note that the cost you listed for service above is almost double what we had charged you. You had used our services without issue for almost 8 years and while it seems one small issue caused this review I hope that your irrigation system is running well and we would be happy to help you if you ever need anything in the future. Thanks, Matt Mendenhall - Office Manager"
S S.
Oct 2017
Horribly. My lawn has never looked worse. Poor timing, quality, and application.
Response from Warner Outdoor Solutions
"Hey [Member Name Removed]'s, I am so sorry to hear that you guys did not have a good experience this summer. We have tried reaching out to you over the phone and through email but have not heard back, we would love to discuss what we can do for you to make up for any issues that may have occurred. There are a lot of things we can do for our customers if they have any concerns with how we schedule things or do our applications. I would love to send someone out to do a lawn assessment for you and see exactly why the treatments you received this summer were not as effective as expected. We always work hard to make sure our customers lawns look as great as they hope they would. Please give us a call at anytime, there is so much more we could do to turn this around but when we are notified of the concerns after the last application, there is little action we can do before spring. I would love to make this up to you, please give me a call on my direct dial to discuss this further Matt Mendenhall Office Manager 651-789-9380"
Dennis B.
Sep 2017
The rebuilt walkway is stunning (see attached photos). The men clearly know what they are doing. They are professional and highly skilled. I couldn’t be happier.
Glenn A.
Sep 2017
Great job!
Michelle R.
Aug 2017
Good, although the heads that were replaced busted. They did come out again at no charge to program system.
Scott E.
Aug 2017
They did a great job with great results!
Daniel E.
Jul 2017
They need to work on their weed application a little bit more. They follow up fairly quickly. I have no complaints in that department. I think the price is very competitive.
JULIE R.
Jun 2017
Their snow removal service was remarkable. They did an excellent job and I will continue to use them. They were less responsive and timely with their fertilization services. I had to call several times to get them to come and fertilize. The yard does look nice.
Laurie R.
Apr 2017
unknown
Jim N.
Jan 2017
unknown
Charles M.
Jan 2017
Nothing they did was satisfactory. I could write pages and pages of bad experiences I had with them. Not showing up for appointments, unprofessional behavior, poor installation by unskilled labor, padding billing for services not rendered and most of all, they did not honor the warrenty I purchased through them.
Response from Warner Outdoor Solutions
"After looking at this account history, we would really like to know more about what happened? I'm afraid we are missing information? Our records show we've not been to the yard since 2013, at which time the irrigation system was blown out. We installed the irrigation system in October 2010 that included a 5 year warranty on parts & labor, provided the customer had the start up and blow out services performed by Warner's. This was done each year until 2014. Other than the start up and blow out charges, there aren't any additional charges for irrigation services outside of the cost of the installation, which matches the installation estimate. There must be more to the story? I would appreciate any feedback you have to offer and invite you to call the office if you would like to discuss it. We would welcome the opportunity to improve on our services, solve any problems and perhaps earn the chance to provide services for you again in the future. Sincerely, Kate Westfall, Office Manager"
Bruce G.
Oct 2016
.
Bruce G.
Oct 2016
We have an annual plan.
Mark T.
May 2016
unknown
Thomas S.
Dec 2015
unknown
Josephine P.
Nov 2015
unknown
Bruce G.
Oct 2015
.
Regina B.
Oct 2015
unknown
Megan B.
Sep 2015
unknown
Glen F.
Sep 2015
unknown
Ted L.
Aug 2015
It took a long time to get the lights set up, and they weren't done correctly; so repeat visits. At this point still having problems and they take way too long to show up. Still waiting.
Punctuality is a complete F.
Quality of work c at best.
If there are alternatives to these guys take it.
These guys don't deserve a B in my opinion.
Punctuality is a complete F.
Quality of work c at best.
If there are alternatives to these guys take it.
These guys don't deserve a B in my opinion.
Myles B.
Mar 2015
The service was good and they have a fair price.
Licensing
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FAQ
Warner Outdoor Solutions is currently rated 3.7 overall out of 5.
Warner Outdoor Solutions accepts the following forms of payment: CreditCard
Yes, Warner Outdoor Solutions offers free project estimates.
No, Warner Outdoor Solutions does not offer eco-friendly accreditations.
No, Warner Outdoor Solutions does not offer a senior discount.
Yes, Warner Outdoor Solutions offers emergency services.
No, Warner Outdoor Solutions does not offer warranties.