Tradition Roofing & Exteriors
About us
Tradition Roofing & Exteriors Inc.is owned and operated by Scott Landa with over 20 years experience in the construction industry. We pride ourselves on personally managing your project from start to finish.
Business highlights
Services we offer
Asphalt Roofing, Cedar Shake Experts, Cedar Shake repairs, Cedar Shakes and Shingles, Cedar Siding, Copper and Alluminum Gutters, Davinci Roofscapes Composite Slate, Decks, EPDM Flat Roofing, GAF/ELK TruSlate, James Hardie Siding, Roof Consulting and Evaluation, Standing Seam, TPO Flat Roofing, Window Replacement
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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84% | ||
6% | ||
6% | ||
3% | ||
0% |
The only issue was an expectation set by Scott that the job would be completed in 4-5 days. In actuality it took a couple days longer.
I would hire them again.....the roof looks great.
Soffit looks good
Fascia looks good, from the highway. Get within 10 feet and ugly. Wavy in spots, and where they join on the corners looks like someone just ran out of pride.
Window:
On their first visit they installed the window. It has sliders and is about 8' x' 5', so a tricky one to install without the mistakes being evident.
So, the slider on the right doesn't stand square and consequently doesn't latch without a LOT of coaxing. The entire window leans about 1/4" down on the right side.
The trim work was fit very well the first time. But they spliced part of a face board directly behind the trim along the bottom instead of making it one piece. They could have spliced it and been fine had they done so in the center, but it was done about 3" from one end. So we had them come back out and replace with a single piece. Bad idea, should have done it myself in the first place. Bad attitude by installer left split/cracked trim pieces, poor fit consisting of gaps and about 1/16" of a step from one piece to the other. Owner promised to come out and repair it "once he had time", that was a lie, he still has not even contacted me and that was over 30 days ago. I repaired the work myself.
I did not hire a contractor because I could not do the work, I did so because I did not have a wealth of time to do it. None of the pieces I installed split or cracked, as a matter of fact my house did not disintegrate into slivers even though it is 40+ years old, see, he stated "hey, this is Minnesota, wood cracks and splits, that is the nature of it"
There is an article in the Angie's list magazine from this summer that covers the topic of interviewing contractors. One of the observations they state in this article is the practice of the contractor repeatedly proclaiming some fact about themselves as being an indication of the opposite, quite true. His favorite line "my guys are the best I know", said often and with increasing aggressiveness once issues were brought forth was that sort of proclamation.
His claim that I was one who would bring new issues every time I communicated with him was true, every time I looked at the window something else would become evident. If I knew I had to comb his work I would have skipped to another contractor.
Bottom line, if you don't mind sub-standard work or have a commercial or rental property, hire this guy, he is worth that money.
I had 5 different contractors do various work on my home this summer, this was the only one that performed this poorly.
"In response to the review from (Removed Member Name). Soffit and Fascia: We completed the soffit and fascia on 3/31/2013. I did not hear one thing negative about it until I read this review. We were at the home multiple times between the time we finished and this review. Window: We completed the window on May 6th 2013. During the removal and the install it was discovered that the existing framing of the home was different than expected. There was going to be a gap on the inside of the home. We asked if the customer wanted to use drywall, or if we should fill with a piece of trim. We used a piece of trim at his request. They make the piece we used in 8 foot pieces and the space was 8 foot 3 inches, so we did splice it. The customer asked us to replace it with a full length piece. My carpenter, (on his own time), went on a Saturday and bought a piece of clear pine and milled a piece in his garage. He then went and removed and replaced. 2 weeks later I received an email that a factory piece of window stop was cracked and that it would need to be replaced. I got a hold of the manufacturer and started the process of getting the manufacturers rep out to repair the factory piece. Two weeks later I received an email telling me that the window would not close properly due to the way it was manufactured, and a piece of oak casing had a crack in it. Since a manufacturer's rep was coming out on 8/2/2013, the rep would look at the window closing issues and let me know if there was an install problem. Once again I did not hear anything until this review. As much as we try to make every customer 100% happy, sometimes it doesn’t work out. We try to make sure the customers are a good fit for us also, and sometimes we miss. I received an email from this customer early on in the process stating, “I hope I am not becoming one of those pain in the seat customers”, should have been a sign."
The subsequent work to replace the doors and wrap the window, which were much smaller jobs, has not gone well. Although it was a small job, we went through Traditions for the work because the roofing and siding job had gone well. We live in an old house and wanted to be sure that the work was done by knowledgeable professionals and thought that would be more likely with oversight by Stu. Unfortunately, we did not get that. It has taken 10 months and dozens of emails, text messages, and phone calls to get the work completed, with no-shows, multiple workers doing bits and pieces over time, and much of the work poorly done. We raised concerns repeatedly with Stu about the quality and timing of the work, which yielded promises that the work would be finished but little actual progress. The installation of one of the doors was done quite poorly, with large gaps and gouges in the frame. One of our last emails to Stu pleaded that "Given the fairly extensive patching that is needed to prepare the side door for painting, I'd like the painter to be very good." What we got was a painter who simply painted over everything--no patching of gaps or holes, no sanding and no priming. That was the last straw for us. Stu did offer to send yet another worker out to "fix" the painting of the door, but that would be the 6th or 7th time someone had come out to work on that door. At this point we have no faith in Stu's commitment to ensuring quality work on this job and simply want to be done with dealing with him. I work from home and find the repeated visits (and no-shows) for the same job incredibly time-consuming and disruptive. What we thought would be a quick last bit of work as part of a larger job has turned into a disappointing mess. While we would agree with other reviewers that Stu is a nice guy, this was not nice work.
In rating Tradition we've tried to average the positive experience on the roof and siding job (generally A's) with the negative experience on the subsequent work (generally C's and D's).
His crew did the job over three days, and did a good job with cleanup. And when I expressed some disappointment in part of the clean up, Stu came back out and finished cleaning.
The roof looks good, and I am confident it was installed properly to protect our home.
I ultimately decided to use Tradition because they were local and the estimate was lower than the other estimate I got. I also felt that I could trust them. Stu was very helpful in answering my questions and describing what they would do with parts of my roof that needed something other than traditional shingles. I was very fortunate in that they were able to start the job within a week due to an opening in their schedule. Most of the work was done within a day even though rain caused some delays and they worked late making sure the roof was water tight as more rain was on the way. Stu Hudson was very good at keeping we up to date with with status reports during the whole process. They did a great job of cleaning up after and put everything they moved back were it was. I would definitely use Tradition Roofing again in the future and will recommend them to anyone needing roofing done.
First, the roof was replaced and they replaced some rotted wood. The work was done quickly and efficiently.
Next, we had some windows replaced. Scott helped us select the style and brand of windows and the installation went smoothly. We are satisfied with the windows and the work.
Finally, we had the house re-sided, and the fascia, soffits, gutters and downspouts replaced. Some of the work we did was covered by insurance, and Scott worked with the insurance company throughout the process to be sure and disputes were resolved and we were paid for the work that was covered. He also helped us select the type of siding- we went with James Hardie cement board and have been very happy with it so far. He also helped us through the process of whether we should select pre-painted siding or have it painted after it was installed.
We decided we wanted to select the paint color after it was installed and Scott worked with us on the color and his crew did a great job painting the house. The were thorough and the work was done quickly.
Finally, when all the work was completed, the city inspector had a couple of minor things that needed to be done to bring the work up to code for the city. Scott and his team got the work done quickly.
We referred Tradition to a couple of friends and would use them again.
Before contacting Tradition, I received an estimate from one of ?those? kind of roofing companies - You know the type, the ones that come by and leave a business card if your door and when you ask them to check out your roof they, of course, say you need and entirely new roof. When Scott Landa (who, in the interest of full disclosure, is the husband of a former coworker) came out to take a look at my roof he had an entirely different, and thankfully less expensive, opinion. After a quick repair, Scott was able to fix the area of my roof that I was concerned about. As he was leaving, I asked if I needed a new roof. Scott?s answer was no.
I not only appreciated Scott?s professionalism, but also his honesty. I?m sure he would have loved to put an entirely new roof on my home, but it wasn?t needed and he was able to accurately assess the situation and didn?t rip me off. When the time comes that I do need a new roof, I?ll be giving Tradition Roofing and Exteriors a call.
They also did some gutter work/downspout replacement that had been recommended by an inspector that advised on several other 'leak' problems around the house -- and put on gutter guards at the same time. I haven't been through a season with them yet, but they seem to be working fine so far.
I had several other bids which were 2-3 times the amount of Stu's bid -- and they spent far less time understanding and evaluating the problem. I would absolutely recommend Stu and Tradition Roofing -- and also appreciate that they were willing to take a fair amount of time estimating and coming up with a solution in what for me was a big problem (leaky garage leading to mold), but a fairly small dollar job compared to most of their projects. I can't say enough good things.
- I recommend them once a month to two clients of mine. They are very prompt in providing bids. They are honest and upfront about what needs to be fixed and what doesn?t need to be fixed. Their work is impeccable. I would use them in the future.
I didn't have any problems setting a date for installation, although that date was delayed for a day due to another project taking longer than expected. My roofs (house and garage) only took a day to install; the workers were efficient, and I appreciated the fact that they stayed a bit later into the day to finish my roof before the rain came through that evening. The roof itself looks great, and I'm very happy with the way it turned out.
The two things that were somewhat lacking involved cleanup and overall communication. Regarding the cleanup: a reasonable job was done around the yard - there was some debris left in the shrubs from the tear-down, but I realize it is a messy project so I wasn't overly concerned about it. The floor of my garage, however, was littered with roofing nails which I didn't notice until after I had already driven my car into the garage. Unfortunately, I ended up needing a new tire. Communication following completion of the job was fair. First, despite a few phone calls, a pile of unused shingles ended up sitting in my front yard for quite a while after the job was complete (the grass beneath wasn't too happy about that). Second, the contractor didn't show on the day he said he would be by to do the final inspection and collect the remaining payment, and my phone call that day went unanswered until the next.
Overall, as I mentioned, I am happy with the roofs themselves and feel that I received a good value; deficiencies in cleanup and communication were the two factors that caused me to assign a lower overall rating.
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