Steamatic of the Twin Cities

They finished the job in the time expected.

I found out which repairs needed to be made, and who I should have do them. The total cost ended up being rather less than I had expected.

Our guy was punctual and explained his thoughts well. But he did not bring a ladder, used a phone for a flashlight, and did not go up into the attic. I recognize it was hot, but I expected a more thorough analysis. I think this should have included looking throughout the attic for signs of trouble, rather than observing by standing on the ladder.

It was done very quickly and efficiently. Michael and Aaron were very professional and personable. They went the extra mile on removing mold in one area; very appreciated.

Our sump pump failed and we had water damage in our basement. It was a very stressful situation. We called Steamatic and could not be more pleased with the results. John was responsive and professional and knowledgeable and made us feel very reassured. He very quickly came to assess the damage, took out the damaged carpet pad and put dryers all over our basement to prevent mold from forming. Thankfully everything was done in time before we got mold which would've been a much bigger mess. The team was professional and responsive. They came each day to check on the situation until it was complete. We are so happy we called Steamatic - they remedied a situation that would've gotten much worse had the help not been done so quickly and so well.

A pipe burst due to the frozen temps. They came out same day, ensured we isolated the damage and gave us several options for repair. Thoughtful, professional, and affordable. Would highly recommend

Excellent. They removed the pad under our carpet, which significantly improved the drying time necessary and helped clean up the rest of the damage in the house. Afterwards they scheduled a follow up visit so we could ensure mold would not be a problem moving forward. Very fast and easy to deal with.

These guys were fantastic. John, Robert and his team we're always responsive and overall excellent to work with. I would definitely recommend them!

Exceptionally professional and wonderful work. Highly recommend using their service.

Steamatic was very responsive, prompt and ensured all areas were checked for damage. They always picked up when I called or called me right back. I have a 100 year old home and they had to remove plaster wall and set up drying machines to remove the moisture. The machines where there for 5 days and they called and/or came back and checked every day. They were sensitive to the impact on my home and were very professional. There was one day where two guys were to show up to tear down the walls and one guy had a family issue. Robert ended up working a very long day that day to ensure my impact was not lengthened. That made a significant impact on my impression of this company and their focus on service. Very trustworthy and good people and refreshingly professional. I would definitely recommend Steamatic.