Service Today!

Satisfied with the service.

Working with Service Today! is a nightmare. I have never had such a poor experience with HVAC company, to be honest, with any service provider. Due to the complementary inspection offered, I was convinced to replace my furnace because it had high static pressure (it was working fine) and that could lead to a failure. The service team couldn't figure out why the static pressure for the new furnace was HIGHER than the previous one. It took 8 visits. At the end, they did so many openings in the basement's ducts to reduce the pressure, that the unfinished basement is warm, and the other levels are colder than before, plus my new furnace spends 20% more gas than the 11 years old one I had before. I can't believe I fell for that high static pressure story. As a cherry on the cake, the installers messed up the wiring on my AC, that needed to be repaired in the summer. Now, Service Today! is giving me the run around to even respond to my request to refund me the money for the AC wiring repair. I've been calling for 4 weeks and never got the promised call back.

Safety minded. Does thorough work - no shortcuts. Recommended.

I needed a EZ Generator switch installed at the furnace to connect a solar generator, it required a floating neutral, not a common request, they made it happen plus a safety upgrade. Now I can use my Jackery 4k system to keep the heat on and additional appliances in a power outage. This is way more convenient than hauling wood or messing with gas plus a energy tax credit is an incentive.

Outlet was not working. $439 dollars later it still does not work. Biggest scam artist I have been associated with.

They were on time, did a excellent job

This was a simple, non-urgent project. They called me on a Friday and came out on Monday. Their customer service was good, but I had to call their office to request an invoice and voltage meter readings. They didn't offer to text or email me those numbers. I had already bought a new switch ($25.00) myself, but they talked me into using their's instead,. They said it had a warranty. That was fine. They said that the job was going to cost me $277.00. When I asked how much of that was for the switch and how much for the labor, they could not tell me.

Was told the cost to fix switch would be $75. Electrician came out and said I needed to pay minimum of $400 for a diagnostics of my electrical system. Said 75 was trip charge. Cost for diagnostic was never mentioned at initial phone call. Felt bait and switched.

Prompt response, took great care while in my house. Knowledgeable and efficient

He was very professional. And answered all my questions.

Great quick service.

Dan the electrician that did the actual work was great. Would have him again. Nate I donâ t know why he was here came in to my house and gave me a headache about all the electri should be replaced.

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Very professional, explained what they would be doing and was thorough about answering any questions I had.

They were extremely professional and knowledgeable. I appreciated working with all the team members. Shout out to Dylan and Dan Baker.

I told them I had an old tankless water heater and wanted to make sure they could service the brand. Dispatcher assured me they did. The guy that came out did not have the equipment or knowledge to do it. He offered to re-schedule. He was very apologetic about the mis-communication, which felt like a band aid. I will not be using this company again.

Their tech. Nate explained everything that was going on as well as all the options I had, I will be calling him this summer for other projects I have. He was a true pro. All the way and stayed untill I was satisfied . Cannot say enough good things about him. The office called within a couple of days to make sure I was satisfied with his work.

They have service model. You have to listen to their sales pitch. Super annoying. I just wanted my stuff to work. It should have cost about $200. INSTEAD it cost $800 freaking dollars... to flip breaker. I am furious.

OK

Kiefer was great! Very pleasant and he did a thorough inspection before proceeding to the actual job and explained what all needed to be done. He then quoted me a price which I thought was exorbitant, but I had him do the job that he came to the house to do. $414.00 for one outlet is crazy! He replaced the outside outlet that I have my Christmas lights plugged into. The lights are NOT working.

G

love they! they were quick and easy. 1 hour later new working light fixture. We will be using them again for our tankless water heater install

Professional staff

Dan did most of the work alone until John came to help. So glad that he got help. It was a lot for one person. They both worked hard and completed the job within the day. I would recommend Service Today for their competent completion of our project in such a timely way!!

The tech was great and explained everything