REDLINE TREE SERVICE

"WHEN DEALING WITH STORM DAMAGE, IT IS THE COMPANY POLICY OF RED LINE TREE SERVICE LLC TO BID THE JOB 2-3 TIMES HIGHER THAN IF THE TREE/LIMB WERE NOT DAMAGED. THIS IS DONE FOR A VARIETY OF REASONS. THE TWO MOST IMPORTANT BEING THE DANGER AND DIFFICULTY INVOLVED IN STORM WORK AND THE PROMPT SERVICE WHICH CAN SOMETIMES CAUSE OUR EXISTING CUSTOMERS TO CANCEL THEIR JOBS. WHILE WE ARE SORRY FOR THE DISAPPOINTMENT IN OUR BID, HE LEFT OUT SOME IMPORTANT INFORMATION. HE FAILED TO MENTION THAT THE LIMB WAS LOCATED IN A BACKYARD WITH NO BUCKET TRUCK ACCESS AND THAT BECAUSE OF HIS NICELY LANDSCAPED LAWN, OUR SKID LOADER WAS ALSO NOT AN OPTION FOR CLEANUP. THESE TWO CIRCUMSTANCES ADD SIGNIFICANT TIME TO NOT ONLY RED LINES CREWS BUT TO ANY TREE SERVICE WHO WOULD COME TO DO THE JOB. STORM DAMAGE TREE WORK IS ALWAYS AN UNPLANNED FOR EXPENSE FOR HOMEOWNERS WHICH IS WHY RED LINE ENCOURAGES ALL PROSPECTIVE CLIENTS TO GET 2-3 ESTIMATES AND TO TAKE THE BEST BID. THAT BEING SAID, THE LOWEST BID IS NOT ALWAYS THE BEST. CUSTOMERS SHOULD ALWAYS BE SURE TO REQUEST A PROOF OF INSURANCE AND A COPY OF A CITY LICENSE IF THAT APPLIES IN THEIR CITY. AS A VETERAN OF 10 YEARS OF TREE WORK, I CAN ASSURE THAT WE ARE NOT IN THE PROCESS OF "PRICE GOUGING" AND THAT ALL OF OUR ESTIMATORS DO IN FACT "KNOW HOW TO BID" DESPITE HIS CLAIMS. I ENCOURAGE HIM AND ANY OTHER PAST, PRESENT, OR POTENTIAL CUSTOMERS TO CONTACT CHRIS AT 651-699-6897 TO DISCUSS THIS IN FURTHER DETAIL. THANK YOU."