PRO-HOME INSPECTIONS

We purchased a house this summer and for every issue we've encountered, a common question has been "Your inspection didn't catch that?" Not something any new home owner wants to keep hearing. Like the previous reviewer, we found an ant problem. There was an external faucet that fell off when I touched it and pumped water out into the street. Looking closely at that, it was heavily corroded and held on by duct tape. All the pipes in the kitchen froze this winter - again the amount of gap filler and insulation stuffed up in the cracks (clearly visible from the basement) should have been a clue. Had we known that, we could have taken steps to remedy that before the sub-zero temperature hit. Overall, avoid Mark as an inspector. I'll be posting this review elsewhere too. I will also be reaching out to my realtor to suggest he stop recommending their services as well. For your money and sanity, use someone else!

REBUTTAL: IT IS IRRELEVANT THAT THE ROTTEN WOOD WAS NOT "VISUALLY" IDENTIFIABLE GIVEN THE EVIDENCE AVAILABLE TO FELION. AND AS FELION HIMSELF DEMONSTRATED WHEN HE RETURNED TO OUR HOUSE, HE WAS ABLE TO DETERMINE THAT THE ONE SOUND POST WAS NOT ROTTEN BY STICKING HIS POCKETKNIFE BLADE THROUGH GAPS IN THE MOLDING, WITHOUT DISTURBING THE MOLDING WHATSOEVER. HE COULD HAVE JUST AS EASILY DONE THE SAME TO THE TWO ROTTEN POSTS, AND THERE WAS AMPLE CAUSE TO DO SO. MOREOVER, HIS OWN PROFESSIONAL STANDARDS REFUTE THE IDEA THAT HIS WORK IS LIMITED TO "VISUAL DEFECTS." THE ASHI STANDARDS OF PRACTICE AND CODE OF ETHICS, WHICH FELION PROVIDES HIS CUSTOMERS, STATES THAT "THE INSPECTOR SHALL INSPECT BY PROBING A REPRESENTATIVE NUMBER OF STRUCTURAL COMPONENTS WHERE DETERIORATION IS SUSPECTED OR WHERE CLEAR INDICATIONS OF POSSIBLE DETERIORATION EXIST." DETERIORATION SHOULD HAVE BEEN SUSPECTED AND DISCOVERED.

THIS IS MARK''S OWN BUSINESS, SO HE WORKS FOR HIMSELF--A REAL PLUS IN MY MIND.