Perfection Heating & AC

We needed to stabilize a house that needs a complex boiler replacement, but couldn't schedule it before the freezing weather set in. On short notice, found Perfection A&C who came in the next day to set up temporary heating system to protect the home. They answered all questions and took care of everything in a timely manner.

When our air conditioning broke down Sunday July 15, I called CenterPoint Energy Home Service Plus, whose monthly service fee I have been autopaying for more than 10 years. They refused to come to fix it until 4 days later on Thursday. When I phoned Perfection Heating & Air Conditiioning in Maplewood about 4 PM Sunday, they offered to come about 8 PM the same evening. They did so and replaced a capacitor that restored full air cooling service. Cheers for flexibility!

They did a great job and did what they promised. They initially estimated one long day to complete, but it ended up taking 2 and half days due to complications. They honored their estimate no questions asked.

We initially called another heating company who quoted us $1500 to fix the problem stating the main control board and inducer motor were bad. I called Perfection H&C based on family recommendation. They stated the inducer motor was in fact good, and repaired it for 1/2 the price! Jim was professional, pleasant to talk to and explained things very well. Thank you Perfection! You gained a loyal customer!

Yesterday we found out that our furnace needed replacement immediately. This was part of an insurance claim so I don't know the cost for the replacement furnace and installation.

Perfection arranged for the installation to be done today. They said they would be here at 7 AM and the job would take about 3 hours. They arrived a few minutes before 7 and left at about 10:05.

They supplied a comparable but improved unit to our 9 year old furnace. They answered the few questions I had in a way I could understand and in an unhurried manner. They explained what they were going to do. They were respectful and professional and cleaned up when they were finished.

We are very happy with the work that Perfection Heating and Air Conditioning did for us.

I was impressed by Jordan and really liked how he explained things. When we needed them, they shifted their entire schedule to fit us in and re-run a gas line.

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