Nick's Chimney Service & Duct Cleaning

I had them out a few years ago to do $650.00 in tuck-pointing on my chimney since it was causing water intrusion into my basement. Their work started failing at the end of 2024 so I called them to see how much they stand behind their work and if they can at least inspect it to see what other issues the chimney may have. They never called or emailed me back so it all felt like a scam for them to get some quick cash with a half-hearted ‘fix’ when they did the tuck-pointing.

Nick's Chimney were wonderful. They figured out what was the actual cause of our crumbling flue and fixed it, for less than another company wanted to just repair, but to solve the problem.

Called right away and shifted things around to come out and fix our water heater vent for us. They came out immediately and saw what the problem was within 5 minutes of being here and had it fixed very quickly. Very reasonable pricing and very fast service! Highly recommend!

Avoid this company! Owner fails at basic customer service and does not stand by his bids. I early July, I called the owner and scheduled a brick facing repair. He was a no show on the day. When I called to see what was up, he said he had no record of the appointment. So I rescheduled, and they came and gave me a $375 bid for the work. I accepted and told him to do the work as soon as he could get it done. Two weeks later I had to call again to find out when it would be completed and had to then schedule it myself because they hadn't done so. By September, they finally came to do the work and then within minutes of arriving tell me they will have to charge $1200 instead of $375 to do the exact same work they bid on. Excuse me? H*** no. Bait and switch schemes are illegal in Minnesota. Do not use this company!

When we first purchased our home, it had this massive wood burning stove sticking out of the fireplace. The exterior of the chimney was mostly stucco, with brick exposed at the top 3 feet or so. For many reasons we wanted to remove the wood burning stove and just use the fireplace for good old fashion fires. I called Nick's Chimney to sweep out the current chimney. They showed up promptly and were polite. They also seemingly did a good job. When they left, they said that I should really have the chimney tuck pointed, and that they could also do that work. I went ahead and scheduled them to come back for the tuck pointing, which cost around $1500. They tuck pointed the brick work and also resurfaced the crown cap (flat top surface of the chimney). After paying for all this work, I was excited to burn our first fire in our new home. I lit it up, and smoke filled the home to the extent that I had to use a fire extinguisher to put it out. I called Nick's, and they came out a few days later to examine what had happened. They told me at that time that someone had bricked up the interior of the chimney (to accommodate that old wood burning stove) and it was essentially worthless as a normal fireplace without having those bricks removed, a service that they couldn't do. This is the information that I wanted BEFORE they charged me a dime for sweeping the chimney in the first place, and certainly before tuck pointing the old chimney. Fast forward 2 years: the crown cap had severely cracked and we were taking water in the chimney. I called Nick's yet again because that work was under warranty, and they did sent someone out to re-surface the crown cap. They also tried to bill me for that work, and only after pushing back did they admit that it was in fact covered by their original policy. 2 years later: the chimney at this point had developed some more cracks due to the water it had taken on, and started to slump a bit. I did a ton of research, and had many bids, and ended up paying Twin City Masonry $17,500 to have the old chimney torn down to the ground and replaced completely, using lime stone slaps at the shoulder and crown cap, and all new bricks throughout. Due to the interior of the chimney, I STILL can't burn a proper fire in that fireplace. We have an electric fireplace right now, and will likely someday switch that up to be gas. To what extend the masonry work that Nick's did damaged our chimney is impossible to say. It probably would need to have been replaced at some point. Furthermore, they probably did a perfectly fine job as chimney sweeps. What I think they had 0 business doing was any masonry work. If you talk with true masons, they will tell you that the industry has loads of people who don't know what they're doing offering up brickwork services, and Nick's is a great example of that. If you JUST want a chimney sweep, go ahead and use them, but be ready for a hard pass when they tell you that you need to have your chimney tuck pointed, resurfaced, etc. NOT worth it. Use a real mason, and press for references if you chimney starts to slant, sag or leak water.

Very well. They were prompt and thorough. Did a great job. Would hire again.

No quote was ever received. Asked for a quote before hiring and never got a response!!!!

Nick showed me his certification and removed his shoes before coming into my home. He took pictures of my chimney crown so I could see the cracks which will require repair on a future visit. He did an exceptional job of cleaning and inspecting my chimney and provided a great deal of useful advice. I highly recommend Nick.

Called me since they were running 1/2 hr late. Very professional guys who did the work. Very efficient. Did the inspection an gave a report. Finished cleaning. Recommended that our Prefab chimney needs cleaning every 80 fires (so every 3 years for us).

Unfortunately , Nick's Chimney Service did not come to our area in Red Wing, MN. However, we did want to hire him because of his professionalism and, quick response, Very personable and even though he did not service our area gave suggestions for our problem. Would recommend highly.

They did a great job. They actually were contacted by WCCO to do a story so they did it while Nick's crew was cleaning the chimney. They did an excellent job and I would hire them again.

EXCELLENT!!! I can’t remember how many years that Nick Arodondo has been taking caring of our chimneys, but it’s been between 10 and 20. He’s done both cleaning and repair on our chimneys. He cleans our chimneys every year. He’s honest, prompt, and an expert at what he does—in short a consummate professional. And he’s groomed his son and employees to be as good as he is. We wouldn’t trust anyone else to do it!

They did a great job of cleaning up the mess left by the raccoon family. No more smell!

We had had a raccoon in our chimney. They came, swept and cleaned the chimney, ensured there was no raccoon and placed chimney caps. The job was done thoroughly and they took the time to explain clearly what they were doing and finding. The job was done within the amount quoted. I highly recommend them.

Tried getting in touch with Nick thru at first thru messaging and then phone which was nearly immediate. He was able to make an apt next day. They showed up 15 min early, figured out the problem almost immediately and had a new chimney cap on in under 30 minutes (on a cold windy day in January.) I work for a local remodeling contractor who sometimes services furnaces. I hope I never have to call Nick again for my house, but will definitely recommend him to our clients if his services are needed.

Nick and Chandler were absolutely wonderful. They were very responsive and quick to return my phone call. The day of the service they were there promptly at 10am. Very respectful, professional and a great value! I highly recommend Nick's Chimney service and would use them again in a heartbeat!

Great I think his name was Devon he was friendly, informative and hardworking.

I had a leak in the attic coming in from the furnace pipe. Desmond came by and recommended a flash seal to prevent leaking. The estimate was reasonable compared to a few other quotes, so I hired Desmond to do the work. He showed up the next day, told me exactly what he was going to do, took pictures before and after, and finished the job in about 30 min. It's supposed to rain this weekend so I'm glad it's taken care of.

Couldn't hire them as they NEVER responded to my request

They were GREAT! Would refer them to anyone!

On 19 APR 2017 Nick's Chimney Repair & Duct Cleaning LLC at 6417 Penn Avenue South, Richfield, MN 55423 at telephone numbers 612-481-9356 and 715-220-0230 conducted a chimney repair at 4470 Galtier Street, Shoreview, MN 55126 with a receipt listing "CROWN, BRICKS & MINOR TUCK POINTING with a 15 YEAR WARRANT on the CROWN for $450.00 dollars. Paid with check 2492. The work was shoddy and unprofessional! The mortar color was NOT matched correctly! The mortar at the top of the chimney looked as if a flock of birds and defecated all over it as it looks today! The name of the Chimney Professional was illegible on the receipt/invoice PHOTOS AVAILABLE UPON REQUEST A WHITE INVOICE COPY AVAILABLE UPON REQUEST On 13 JUN 2018 (Nick's Chimney Service & Duct Cleaning LLC at 1081 Hague Avenue, St Paul, MN 55104 at telephone number 612-481-9356 and 715-220-0230 and email [email protected]) after a number of attempts to contact and communicate via telephone and email - an unannounced Chimney Professional who name is illegible conducted a work ESTIMATE at 4470 Galtier Street, Shoreview MN 55126. A Yellow ESTIMATE COPY was provided to the homeowner. The estimate stated that for $950.00 dollars the estimator commented "I noticed cracking and chipping in mortar between bricks, cracking along chimney crown and no cap to prevent water/moisture. Estimate For Repair *Tuck point from roofline up (10 rows) *Crown Seal to repair Chimney Crown *Install 13x13 Chimney Cap with a *15 YEAR WARRANTY* PHOTOS AVAILABLE UPON REQUEST A YELLOW INVOICE COPY AVAILABLE UPON REQUEST NICK was left messages via telephone and email with NO RESPONSE OR CUSTOMER SERVICE PROVIDED One suspect's a lack of candor and potential fraud as to *15 YEAR WARRANTY* claims and double work and billing!!

Nick and his crew replaced missing bricks, repositioned others, tuck pointed 24 rows of bricks and applied sealant. They arrived exactly on time, worked professionally and cleaned up after the job was done. The photos show the before and after.

Everything went as expected. Nick is very personable, answered all of my questions and was in and out within 30 minutes.

Courteous and professional. Will hire again for future cleaning.

Well done. Very professional. No upsell to anything I did not need