Murphy's Lawn & Landscape

"We enjoyed doing your product very much. Turned out to be quite nice and I hope those Hemlock Trees work out better than you expect I did not know there was an issue with drainage after the rainfall. We would be happy to come out and move some soil out of the way to get the drainage corrected. If it happens again please email me right away. Being right next to a wetland at the bottom of the slope we might expect some water to be present at times, but not to the point where you need to go out and correct it with a shovel."

"Sorry I did not respond to this sooner. Thank you very much enjoy doing your project. We hope everything has turned out ad you wanted. if you have an issue please contact me and we will help resolve it. Again thank you very much for your business"

"Thank you, [Member Name Removed]. We really appreciate the opportunity to take care of your project. We really. appreciate your business and hope that if you ever need anything in the future please don’t hesitate to call us"

"Thank you very much for your review and your business. I am very happy to educate my client whenever we do a project and I try to keep them abreast of the progress and or delays. If you ever need us, feel free to call me. We would love to do another project for you. Again, thank you for your kind review."

"Thank you, [Member Name Removed]. Anytime you need our service again please feel free to call. We really appreciate your business."

"Thank you so much. I appreciate the work that we have done for you and hope we can do more."

"Thanks for your business! It was great to work with you."

"Thank you. We appreciate the opportunity to help you with your project and feel free to contact us for any further projects."

"It was a pleasure to do business with you. If you ever need anything more done, please reach out to us."

"Thank you for the work, we would love to do anything else you need in the future. It’s great to have clients like you."

"Thank you [Member Name Removed]. We really appreciate being able to do your project for you. Please feel free to contact us anytime if you have more work. We would love to do another project for you."

"Thank you for your positive review. We appreciate your Business and hope we can serve you again soon. Have a great day."

"Thank you! We really enjoyed doing your project and resolving the water issue with your downspout at the same time. We appreciate your business. Have a wonderful holiday season."

"Thank you for the opportunity to do work for you. Please feel free to call us for any outside work you need done. We very much appreciate your business and your Kind referral."

"Thanks so much for your business and your kind words. Every job is unique in its own way but that is what makes our work so enjoyable for the last 33 years. We hope you enjoy your new living space for many years to come. Feel free to contact us in the future if you have any additional further landscaping needs."

"Thank you very much for your business and kind review of our service."

"Thank you for your project and your kind review. Please let us know if you need any other work to be done"

"Thank you for your business."

"Thank you very much for your business. Please feel free to call us anytime you need help."

"Thank you very much for your business. We hope we can be a help to you in the future"

"Thank you for your patience. We hope we could be a help to you in the future."

"Thank you for your review. We appreciate your response. We can do more work for you."

"Thank you very much. We enjoyed doing your previous projects and look forward to when your next project begins this summer."

"1). We provide service such as lawn cutting and landscape service for our customers based upon written request. When we receive a written request we write up a work order and we perform the service such as fall cleanups in a timely manner. It is not uncommon the customers clean up a yard partially or fully before we get there but they still want us to do a cleanup. We performed your cleanup October 30, 2014 during the day, but we received a written cancellation later that day in the US mail. When the invoice wasn't paid I sent a note along with another copy of the invoice. The note stated that we would be willing to compromise on the cleanup by 50% off due to the extenuating circumstances. I would have contacted by email or telephone but we never had in your file a contact phone number or email until just recently. The To this day we have not received payment for that invoice. With regard to billing, the previous fall cleanup 2013 was over 15% more than what we billed you for the 2014 fall cleanup. The disposal for the three cleanups that we had done for you, November 2013 through October 2014, were all around 2-3 yd.³ each.  2). We contact our snow removal customers at the beginning of March and again at the beginning of September letting them know what we will be charging for the next snow season. It clearly states in our renewal notice that you can send back the renewal to us in the write cancel on it and mail it back with the return envelope we provide. Otherwise as the letter states the service will begin November 1. We never heard back from you till after the beginning of the renewal. The renewal clearly states that we require customers to contacted 30 days prior to beginning services if they wish to cancel. We invoice the first of the month for that month worth of service. We bill all people who pay by credit card the first or the second of the month. All others customers are required to pay that months worth of service info by the 10th of the month. We had provided service for the entire month of November 2016 so that you were charge for it. 3). On rare occasions a account may by missed in the confusion of providing service in the middle of the night and not being able to identify houses correctly due to snow cover. This was a case with your house. Our policy is to provide service immediately as we did. On occasions some people feel that we should have taking care of their snow removal on the smaller snowfalls. Once we are contacted our policy is to immediately provide service then contact the customer to review their expectations and if need be to adjust Snow depth at which we begin service. We have some accounts that start off at 1/10 of an inch, and others not until 2 inches. We rely upon the customer to contact us if they feel they need more frequent service. Since we never heard from you on this we never address this matter. We determine snow depth by the report of the National Weather Service at the Minneapolis-[Member Information Removed]. Paul airport. Frequently we provide service for our accounts when what was reported from the National Weather Service  does not seem to be reasonable for any particular neighborhood we provide service."