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Miller Estate Solutions & Services, Inc.
In-State Moving Service, Out-of-State Moving Service, Room or Closet Organizers Installation,
About us
We offer an alternative to the traditional on-site estate sale! We are accredited Professional Estate Liquidators. We will sell, donate, recycle, toss, etc. and completely empty the property in a couple of days - no extra time for set up or clean-out! It's all done in a couple days. Proceeds and donations slip go to you. Most clients can deduct the expense portion of the liquidation (consult with your CPA to confirm). The owner is always on site and will personally evaluate every item on the property to ensure maximum proceeds to you! We don't own our own store so are able to be entirely objective in the selling venue choice. We excel at finding value that others miss - if there's value there we will find it and pass the proceeds on to YOU! We also have a Senior Services division to help our seniors sort and pack for a move. They can also unpack and help our seniors settle in to their new home. We maintain a list of solid referrals for movers, realtors, estate attorneys, conservators, fiduciaries, trust officers, accountants, etc. Please see our website for more information and many years worth of client endorsements. We date our endorsements so you know how current they are. Let's chat - we'd love to work with you and help you achieve your goals!
Business highlights
Emergency services offered
24 years of experience
Services we offer
We offer an alternative to the traditional on-site estate sale! We are Professional Estate Liquidators. We will sell, donate, etc. and completely empty the property in a couple of days - no extra time for set up or cleanout! It's all done in a couple days. Proceeds and donations slip go to you. Most clients can deduct the expense portion of the liquidation (consult with your CPA to confirm). The owner is always on site and will personally evaluate every item on the property., recycle, toss
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.816 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 6% |
Showing 1-16 of 16 reviews
John B.
Jun 2021
We had a great experience and really appreciate your efforts. Special items like these can be difficult to sell and even more difficult to get a fair price. You have solved both of these issues and we are grateful for your win-win solutions.
Response from Miller Estate Solutions & Services, Inc.
"Thank you!"
Diane R.
May 2021
I had complete trust and confidence in you as a professional to correctly handle my estate liquidation. Your warm, personal touch definitely helped me navigate this emotional time. I related my positive experience of working with you to my realtor. She requested your business card which I gave to her. I can’t thank you enough!
Response from Miller Estate Solutions & Services, Inc.
"Thank you; it was our pleasure!"
Lesley M.
Oct 2020
We have been extremely pleased with Laura and her team and how they have helped us clean out our home, sell or donate items and make it so simple for us. After 42 years in our house and needing to empty it totally, the task was overwhelming. They came in and made us feel confident that our belongings would be taken care of in an organized and efficient way. The team was kind and the relief we felt was wonderful. We would highly recommend Them and are so thankful for their help.
Response from Miller Estate Solutions & Services, Inc.
"Thank you [Member Name Removed]!"
Eileen S.
Aug 2020
It’s hard to capture in a testimonial just how happy I have been with all Miller Estate Solutions and Services has done for my brother and me. It all would have been next to impossible without their help. I can’t say enough how great it was working with Laura and her team. She is completely efficient, trustworthy, expert at all phases of the work, and such a nice, caring person as well. Laura made what would have otherwise been a daunting job go smoothly. I would highly recommend Miller Estate Solutions & Services.
Response from Miller Estate Solutions & Services, Inc.
"Thank you [Member Name Removed]! We loved working with you and appreciate your business."
Sharon C.
Apr 2020
When, in the fall of 2019, I sold the three level / four bedroom house I had lived in for forty years and moved into a one bedroom plus den senior apartment, I chose Miller Estate Solutions to dispose of all the personal property I chose to leave behind, and I’m so glad I did. Laura knows the value of household property very well, as well as the channel to use to get the highest value for the client. From original artwork to furniture, tools, dishes, clothing, etc., the disposition and value received or donation of everything I left behind was reported in detail. The checks I received over the subsequent weeks reduced the net cost to what I thought was a very reasonable amount. From the initial meeting with Laura Miller to the final accounting, I could not have been more pleased. Laura handled everything in the most transparent and professional way. I highly recommend Laura Miller and Miller Estate Solutions to anyone considering how to downsize a household. Sharon C.
Response from Miller Estate Solutions & Services, Inc.
"Thank you [Member Name Removed]! It was our pleasure!"
WILLIAM C.
Feb 2020
When we were faced with the overwhelming task of cleaning out two large storage units, we needed professional help. Laura was recommended to us, and what a blessing that was. She and her team came in and took charge of the situation in record time. Each member of the team was so thoughtful. They could not have been kinder or more efficient. The two units were cleaned out and the items taken for sale, donation or disposal. Laura followed up right away with the results. I even got an unexpected return from the sale of some of the items, so that the whole project wound up costing me practically nothing. I have referred friends and clients to her on a regular basis. I am so thankful to be able to provide such a great resource to others. Thank you, Laura! ~Gay C., Minneapolis, MN
Response from Miller Estate Solutions & Services, Inc.
"Thank you for your business and ongoing referrals! We loved working with you!"
Constance D.
May 2019
very accommodating with schedule, excellent crew
Response from Miller Estate Solutions & Services, Inc.
"Thank you, [Member Name Removed]. It was our pleasure!"
Muchelle D.
Mar 2019
We engaged Miller Estate Solutions to clean out a family home. Laura and her team were amazing! There is certainly no job too big for them to handle. They were very knowledgeable, efficient, professional and caring. My family is truly appreciative for everything they did for us. We would definitely recommend Miller Estate Solutions! Thank you ~ Michelle
Response from Miller Estate Solutions & Services, Inc.
"Thank you so much; it was our pleasure!"
Patricia
Nov 2018
Thier work was thorough and they provided us with resources for other services we may need. We found thier recommendations to be true and on point. Dealing with a parent’s belongings is a difficult step. After searching the Internet and reading articles such as “Sorry, nobody wants your parents stuff” my brothers and I came to the realization that the values that my mother placed on her belongings, perhaps applicable 20 years ago, are no longer in play in today's market. We each selected a few choice pieces that had sentimental and memorial value attached to them, and reluctantly liquidated the rest through this service. It was a difficult choice, we were saying goodbye to what amounts to the essence of who she was, her lovely furnishings and decorations which she had carefully collected over the years. It is hard not to feel guilty, she would often share with each of us how great she thought the value of each of these items was and who should have what. The reality is that the marketplace is saturated with the belongings of the greatest generation. A generation of collectors that all want to pass on to their children their treasures. My brothers and I are in our late 50s and early 60s, we have long ago decorated our homes with our own unique styles and personality. Sadly, we did not have room for a 200 pound Marble topped dresser made in the Louis the XIVth style nor a 4' x 5’ vintage reproduction in an ornate gilded frame. It would've been grand to have had the time to market each item individually on eBay and maximize the most profit. Time is money though so you have to spend money to make money. In the end the whole process seemed too overwhelming, time consuming and painful. We simply needed to clear her home and we needed to do it thoroughly. we're so grateful we were able to find this service. To all of those out there who are going through this, sooner is better than later. We are grateful we did not have to deal with her things after she passed.
Response from Miller Estate Solutions & Services, Inc.
"Thank you [Member Name Removed]!"
Gwen S.
Jul 2018
Laura, thank you for the recap of your work. As I said, you and your team work magic! I am so glad I came across your website and decided to call you. Clearing out my parent’s home seemed like an impossible task for my brother and I, and thanks to you and your team, it was all done in two days! I must say, you and your sister were extremely professional and very organized. I would recommend your services to anybody. When you send the information via postal mail, feel free to include some business cards and I will give them to anybody I think could benefit from your company’s services. ~ Steve S., Edina, MN
Response from Miller Estate Solutions & Services, Inc.
"Thank you [Member Name Removed]. It was truly our privilege."
Pat D.
Apr 2018
Honestly, I felt like they were almost magical people…It may sound corny, but it’s true. When I downsized from my home in Robbinsdale, Mn almost 3 years ago, for a move to Iowa to be near my sons and their families, Laura was an answer to my prayers. I had been in my house for almost 30 years and I think I had kept every single thing that came through the door in that time! She and her lovely partners in crime worked fast and tirelessly, until they had my home emptied out completely! I would never have thought it was even possible, but they did a wonderful job. I don’t believe I would ever have been able to accomplish this without them and all of their help. So I’m just popping in to say “thanks again for being the wonderful people that you all are”!!♥️ If you were trying to figure out who you should call, please don’t hesitate to call Laura. She was so very pleasant and easy to deal with. She had the best group of people working with her… They all did a great job...the very best thing I can say about them is to give them a call, because you won’t regret it. It will make you wish you had done it last year! Very sincerely, Pat Devine Thompson
Response from Miller Estate Solutions & Services, Inc.
"Thank you so much [Member Name Removed]!"
Kelly B.
Apr 2018
The thought of going through 44 years of memories was overwhelming to my dad, brother, and myself. Living in northern Minnesota made it even more difficult because there wasn’t a company nearby to assist us with this project. Laura and her team were an absolute dream to work with. Her patience and understanding of just how difficult this process was made it so much easier to let go. She is honest and trustworthy, down to leaving spare change she found in a bag for us. Laura made this seemingly impossible and daunting task stress free. I highly recommend Miller Estates and Solutions. -Kelly B. Moose Lake, MN
Response from Miller Estate Solutions & Services, Inc.
"Thank you [Member Name Removed]!"
Shelly A.
Feb 2017
We were at a loss with what to do with our things we knew we weren’t going to move with us. A friend recommended we talk to Laura Miller with Miller Estate Solutions. I am soooo glad we did! Laura and her crew are AWESOME!! We moved what we wanted and Laura with her crew took care of the rest. She is extremely knowledgeable, kind and very thorough. Her crew was also extremely respectful and courteous. It was such a relief to know that everything was being taken care of and we didn't have to hassle with any of it. We are still getting checks for the things Laura arranged to sell! Would HIGHLY recommend Miller Estate Solutions and Services to everyone we know.
Response from Miller Estate Solutions & Services, Inc.
"Thank you so much!"
S K.
Feb 2017
I would highly recommend Miller Estate Solutions for anyone needing a house clean out. Laura Miller, the owner, will have a face to face meeting with you and conduct a walk through explaining in detail the process as well as verifying exactly what their client needs and wants. She leaves nothing to guess work. Her and her team exceeded all of my expectations for work performed on properties that they were hired to clean. In fact, neighbors who had witnessed their hard work had reported to me how organized, careful yet quickly they worked even though they were being paid hourly! The final bill was so inexpensive compared to all the work they did. Laura is always on site with her crew to oversee the process. None of the properties were damaged. Words I would use to describe Laura Miller are honest, kind, compassionate and she has integrity. I can't thank her enough.
Response from Miller Estate Solutions & Services, Inc.
"Thank you so much!"
Misty M.
Feb 2017
This company exceeded all my expectations. Laura Miller, the owner, is on every job site she contracts supervising her staff. They were quick, efficient, honest and good value for the money. I do not think there is a better crew anywhere. Infact, I was so impressed I hired them to do two other clean outs for me. I highly recommend this company. My only regret is I didn't call them in the first place and tried to do it myself.
Response from Miller Estate Solutions & Services, Inc.
"Thank you so much [Member name removed]!"
Tom K.
Apr 2016
My sister and I hired Miller Estate Solutions & Services in May of 2015 to facilitate the liquidation of a home in Woodbury, MN.
We had chosen Miller Estate Solutions & Services to perform the work after researching a number of similar services in the metro area. We had the owner, Laura Miller, out to the house to tour what was left of the assets, provided her with digital photos of all the rooms, and even pre-organized the assets in each of the rooms for easy access and removal.
While Laura Miller and her team were able to clean out the house within a single day, we ran into a number of issues that we believe completely eroded the validity of the marketing and reputation claims she had made to us.
As Personal Representatives for the estate, we had a fiduciary responsibility to protect the assets of the estate. We were tremendously disappointed in our experience in working with Miller Estate Solutions & Services and we would strongly recommend looking elsewhere if you are in need of an ethical estate liquidation service for your estate work.
We had chosen Miller Estate Solutions & Services to perform the work after researching a number of similar services in the metro area. We had the owner, Laura Miller, out to the house to tour what was left of the assets, provided her with digital photos of all the rooms, and even pre-organized the assets in each of the rooms for easy access and removal.
While Laura Miller and her team were able to clean out the house within a single day, we ran into a number of issues that we believe completely eroded the validity of the marketing and reputation claims she had made to us.
- The total up-front costs for services were over 40% higher than the owner had estimated (even after a walk-through, pictures, and multiple discussions of the work effort requirements).
- The company failed to properly verify legal charities used for property donations. As a result, property that was intended for delivery to a charity, was instead delivered to a for-profit retail store.
- When service issues and concerns were raised, we felt the owner's demeanor quickly eroded into unpleasant, demeaning, and belligerent communications.
As Personal Representatives for the estate, we had a fiduciary responsibility to protect the assets of the estate. We were tremendously disappointed in our experience in working with Miller Estate Solutions & Services and we would strongly recommend looking elsewhere if you are in need of an ethical estate liquidation service for your estate work.
Response from Miller Estate Solutions & Services, Inc.
"I'm so sorry you feel you've had such a bad experience! :( I've been in business for a long time, more than 25 years. I work very hard to achieve complete customer satisfaction. I would LOVE to resolve this issue for you. Please let me know what it will take. Please message me directly and I promise I will make this right for you! I also want to acknowledge that you are correct. The final bill was $417 over the estimate of "within 10-15% of $1500". There were extraneous circumstances that did attribute to that overage, as you know because you were there with us that day. Additionally, you are correct that I failed to properly verify one of the legal charities we used for property donations. One of the non-profits we used was Savers. Six days before we did your job, unbeknownst to my crew and I, the local paper published an article stating that Savers temporarily lost their non-profit status. I missed the article and I'm so terribly sorry! Fortunately, the bulk of the items we delivered to Savers were items that would not have been accepted for donation at other charities (common things such as sleeper-sofas, tube televisions & computer monitors, exercise equipment, some upholstered items, particle board furniture, etc.). By bringing to Savers we were able to save you considerable trash expense. I am devastated that you questioned my character. I'm terribly sorry you feel that way! Our communication was via email and perhaps you read a tone there? I don't know but I'd love to speak with you, or meet with you, face to face, voice to voice, so you can hear the heart in my communication. Can I buy you a cup of coffee so we can work this out? What would make this right for you? We did actually love working with you. We all got along well the day of the job. We worked hard and completed the job, fulfilling the terms of the written contract we had. I also found a rare piece of pottery and some heirloom jewelry that both you all and my competitors missed. You were elated. We got you donations slips for the verified donations, sold your for you items at auction, consignment and eBay for a nice profit. You sent us a lovely and complimentary email when the job was done. Later, though, you asked me for money and also said your family is having a hardship because the estate couldn't take the donation benefit of the items brought to Savers. I guess I misunderstood what you were asking for? A year later five of these reviews showed up online. I've tried unsuccessfully to reach you to resolve the issue. Again, I'm truly sorry you feel this way, please forgive me and give me an opportunity to make this right. [Member Name Removed] and Jane, I truly want the best for you and your family. As you know, I am a Christian woman who loves the Lord with all her heart and soul. I am broken that you are out there feeling like I wronged you in some way. I treat my clients like family. I love and pray for them! I am blessed to get glimpses into their lives; I see that as such a privilege. My online reviews and the client testimonials on my website show that we are what we say we are. I want to help people; not hurt them or cause them stress/harm in any way. My personal goal is a peaceful solution that honors the Lord. Now, how about that cup of coffee?"
Licensing
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FAQ
Miller Estate Solutions & Services, Inc. is currently rated 4.8 overall out of 5.
Miller Estate Solutions & Services, Inc. accepts the following forms of payment: CreditCard
Yes, Miller Estate Solutions & Services, Inc. offers free project estimates.
No, Miller Estate Solutions & Services, Inc. does not offer eco-friendly accreditations.
No, Miller Estate Solutions & Services, Inc. does not offer a senior discount.
Yes, Miller Estate Solutions & Services, Inc. offers emergency services.
No, Miller Estate Solutions & Services, Inc. does not offer warranties.