MIDWAY SEWER SERVICE CO OF ST PAUL

He appeared quickly, honestly told us what was wrong, then fixed it for a reasonable price. Best plumbing experience ever. Will never use anyone else again.

It is now fixed and works fine.

Excellent Fast Friendly service

They arrived promptly, and did the work well.

Good. Worker was a little messy was the only negative. Did not put boot protection on and got alot of sewer water on basement floor.

Work was done quickly and neatly. Work areas were cleaned up carefully before leaving A professional job from start to finish.

Service provider was very skilled, cleaned up the area great when finished, and explained how our system works and exactly what he was doing. Will definitely call them again when/if the need arises.

He did a great job. Very thorough.

Very smoothly: they came out quickly on a Saturday afternoon. I can't recall the service-man's name, but he was very good at explaining what the issue was, took care of it quickly, cleaned up, and the price was just what was quoted. Would gladly use their services again.

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Good. Just as advertised. C

I have used Midway several times to clear tree roots over the last couple of years. This time I needed the line cleared so I could re-schedule a city inspection. He explained that going through the smaller line in the laundry room would not be as effective and that using the main line (in the basement floor) would work best. As this has been mentioned several times before, I agreed to cutting the carpet to gain access. Turns out it wasn't where I thought it was so he cut the carpet twice (where I thought it was and where it actually was), which would have been OK if he had mentioned the change to me instead of just explaining how to cover the hole. The real problem, though, is that when I went outside the next day I found the carpet and padding he removed had been tossed in the grass on the far side of my garage. Dumping garbage in my yard is a deal-breaker for me, so I won't be using them again. Also, the lack of professionalism  now has me wondering whether the work was done properly. As for my "Responsiveness" rating, although the voicemail gives very specific information about when they'll return the call (same or next business day), I don't think they've ever actually called me back once; instead, I wait a day or two and have to call back until I actually reach someone.

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Gary came right on time.  Removed trap in bathroom sink and fixed small basin drain.  Was very pleasant and informative.

I noticed some water backing up from the floor drain in my basement and I knew that meant either the city sewer was clogged or my sewer pipe was clogged. I called the city, they came and checked the sewer under the street outside my house, and did not find anything wrong. The next day I called Midway Sewer Service in the morning and they put me on the schedule for later that day. Gary arrived in the afternoon and brought his equipment into the basement. He worked hard to ream out the sewer pipe three times, which removed a bundle of tree roots that had penetrated the pipe. My house was built in 1938, so the sewer line inside the house is three inches in diameter with the access at a right angle to the pipe, so he was unable to do as good a job as he would normally do because he could not get his larger cutting head into the pipe. I'm not sure it's possible to do this job without making a mess, but a mess was certainly made. Although he rinsed the floor, gunk from his equipment somehow got splattered all over that area of the utility room. I spent several hours over the next few days cleaning and disinfecting that area of the utility room, the stairs leading from the kitchen down to the basement, and the kitchen floor.

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After arriving as schedule I explained the issues that were occurring and he assessed the problem which I agreed with since I had already tried what I could with what was available for the general consumer. He uncapped the drain cap, turned the water on until it backed up in the floor drain then shut it off and proceeded with the claw auger on the snake to 100' which unclogged the drain somewhere along the way, he then ran the double sided auger blade that is about the size of the pipe again 100' to insure that it would be clear. We then filled the bathtub half way, basement sink, bathroom sinks and let them all drain at once, we also flushed all toilets mind you all at the same time to insure that the pipe was clear (it better be) and to flush the drain completely.

Needless to say it was clear with no back up with the amount of water that was running down all drains. It was the best $168.00 I has spent in a long time! As a home owner you would understand this when you have been trying to do this yourself for about 2-3 weeks with out success.

We noticed slow drainage in the bathtub and a gurgling sound coming from the main drain to the sewer, located in our basement. Phoned Midway Sewer first thing this morning, they had a technician at our home within 30-40 minutes.  He performed the work quickly and professionally and the drainage problems and gurgling sound are gone.  We have had very different service from other competitors in this field -- Midway Sewer was honest and didn't try to bill us or scare us with unnecessary add-ons or services.  Will use again.

TWO WORKERS WERE HERE FOR AN HOUR AND A HALF, THEY WERE VERY PROFESSIONAL AND ARTICULATE AND I FELT VERY COMFORTABLE WITH THEM (ESPECIALLY AFTER HAVING A BAD EXPERIENCE WITH ROTO ROOTER A YEAR AGO). THEY TOOK EXTRA CARE TO NOT GET ANYTHING UPSTAIRS DIRTY WITH THEIR EQUIPMENT AND THEY CLEANED UP AFTER THEMSELVES. I WOULD DEFINITELY CALL THEM AGAIN.

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