Innsbruck Jewelers

We're very happy with the result. It was repaired, fits great, and looks stunning again. A+ Reasonably priced. We will use them again.

Wonderful people, very competent and friendly.

Innsbruck did a wonderful job! They made one repair while I waited, and even threw in a free cleaning and inspection. Innsbruck charged 40% less than another jeweler I used previously for the same service and completed the work in minutes instead of weeks! Although I was a first time customer, they treated me like family. I highly recommend Innsbruck and will use them again in the future.

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I stopped into Innsbruck Jewelers the other day to have my wife's engagement ring and wedding band inspected for any loose stones in them.  It's been recommended to do this at least annually if not twice a year just to be sure that everything is snug and secure.  They asked if I wanted to have my own wedding band inspected at the time, so I opted to do so as well as I don't I've ever had it done before.  Upon inspection, all three rings were found to have their stones securely fastened and they asked if I'd like to have them cleaned and polished before I left.  I happily obliged and was pleasantly surprised at the final bill - free of charge!  I figured I'd owe them a little sometime for their time and effort, but was pleased to be wrong.
The other of the shop happened to be there and performed the inspections and cleaning himself.  I found he and the other member of the staff present at the time to be very friendly and eager to please.  I'll gladly stop in again in the future for any jewelry needs that I may have.

It was a wonderful experience!  Keep it up.

The team at Innsbruck are fantastic! They were so kind and experienced to correctly size my watch and did not charge me for their time.  They quickly took my watch, sized it on my wrist, and removed a few links to ensure it fit correctly and to my liking.
Great team and fantastic service. I would highly recommend them.

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Steve and his staff were very friendly and a pleasure to deal with. After an initial look at several diamonds that were not of the type I was interested in, they had several more brought in that suited me. Steve took time in educating me on how the diamond grading system worked and actually helped me save money by not over buying (a tendency I have). I visited another local independent jeweler and in the end I went with Innsbruck and Steve as I felt more comfortable and believe I saved money. I feel like Steve worked to give me good value and didn't try to see how much I was willing to spend; I appreciated that. I would definitely recommend Steve and his staff.

Can't say enough great things about them. From the one-on-one assistance from the moment we got there to the detail care that Ben took to designing a ring. They really care about you as a customer and are willing to work with you with both budget and your ideas

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I brought in an idea for the ring's setting and Innsbruck got what I wanted immediately. They did an excellent job in the execution of the product. I'm very pleased and will recommend them to friends wanting to have stones re-set.

Exceptional service - delivered as promised!

Innsbruck Jewelers is our favorite jeweler.

When I went back to pick up the bridal set the next day I was very impressed with the neat and beautiful work they had done. Additionally, I was very grateful that they seemed to really like the piece I had brought to them to work on, and they didn't seem upset at all that I had asked them to set a ring made by someone else. To me, that told me that they have the integrity to see the big picture and value not only the quality of someone elses work but can also see the value of treating well both big customers and smaller customers. I really liked the staff and I will with no doubt be a repeat, future customer.

My husbands wedding ring had become too small for him. The ring had been custom made with an intricate design so we were concerned about getting it sized, fearful that it would never look the same. We found Innsbruck Jewelers on Angie's List and they had high marks for jewelry repair so we took the ring to them for an estimate.
Innsbruck is about a 25 minute drive from our house but it was well worth the trip as they were great! Very knowledgeable and dedicated to providing quality service in a sincere and friendly manner. We told Rachel what we needed done and she was very helpful in making sure our wishes were noted. We left the ring with her and felt confident that all would be well. It was!
It turned out that the ring could be and quot;stretchedand quot; and that's exactly what they did. When we went in to pick it up it was still a bit too tight so they took it to the back while we waited. That did the trick! Mike (not sure if I have his name right, my apologies) did tell us in advance that if the ring cracked he would have to fill it and we agreed to this. We appreciated their honesty, their clarity in our options and their knowledgable direction. And while it was just a small, inexpensive repair everyone that we dealt with gave us 100% of their time and attention.
As an added bonus, while we were waiting Rachel cleaned my wedding rings and found that one prong was loose. They fixed this on the spot for no additional charge.
The only hiccup was that they said they'd call us with a quote and we ended up having to call them. But I consider this minor as the ring was finished on the date they promised and they called to let us know it was ready. The service was excellent and I would recommend Innsbruck Jewelers not only for repair but for purchases. They had some gorgeous rings and settings in the shop and we left with a and quot;reminderand quot; card that they gave to my husband for a bracelet I'd like to have!

Very friendly and helpful. Fixed and rhodium plated my ring while I waited. A pleasure to deal with. I will be going back.

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I took my mothers watch band in to be repaired. She was having trouble with the clasp. Once snapped shut, it was very difficult to open. The repair person fixed it immediately and did not charge me anything. The watch was purchased elsewhere, so I was very impressed with this level of service. I will return to Innsbruck for my next jewelry purchase.

It started as a desperate dash to find the perfect gift for that certain someone. That was ten years ago. Now, I find myself at Innsbruck Jewelers every year on Christmas Eve for that final, most important gift of all. I look forward to this tradition each year because I know I will find that perfect something and it's the most stress-free part of the shopping ordeal. I actually enjoy the ritual purchase even more than the look on my wife's face when she opens that little box and glows ear to ear. Michelle, Leah, Ben and Steve have become a part of Christmas to me. I don't think the holidays would be the same if I hadn't stopped in ten years ago in panic mode. The panic is gone and I love these people.

I have purchased many beautiful pieces of jewelry from Innsbruck Jewelers over the past 20 years. I have had rings sized, cleaned and cared for by them. I didn't even think of going anywhere else to look for a wedding ring. Innsbruck Jewelers always have unique, original pieces from which to choose from. I want my jeweler to speak to me, to highlight who I am. Steve and Michelle help you find that perfect piece.

They're very good. The pricing was very reasonable. They're a small privately owned jewelry store. They treat you respectfully. A lot of the big jewelry stores you go in and they want your business and so they treat you really well while you're there and then it doesn't feel like that carries through but with Innsbruck, it feels like every time we go in there, they're attentive. They treat you consistently the same way.

It was hands down the best experience I've ever had buying jewelry. I've been to about a half dozen other stores in the Twin Cities while on my ring search and always felt pressured to buy by the salesperson, which puts me off. At Innsbruck, it was completely different experience. I gave her an initial idea of a budget and concept and Leah showed me several styles and when they weren't quite a match, offered to order in several more to see as well as stones to fit. It took a few rounds of ordering in slightly different stones and bands to match the picture in my head, but she was a gem throughout. It felt more like a friend giving advice than a salesperson giving a pitch. Ben, who resized my ring the day my husband and I picked it up, was able to answer some additional questions about the setting as well as resizing the ring while we waited! From start to finish, I felt like they respected my idea of what I wanted, both in price and style and were ready to wait till I gave it the thumbs up.