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HomeSmart from Xcel Energy Minnesota

Founded 1989 • With Angi since July 2010

4.4

(73) Verified Reviews

Description

Don’t wait for an appliance to break down in your home. Enroll in a customized appliance repair plan, serviced by our trusted service experts, and enjoy peace of mind knowing that your home comfort is in good hands. Select the Essential Repair Plan ($18.95/month) to cover your choice of four appliances or select the Premium Repair Plan ($45.95/month) that includes your choice of eight appliances and Replacement Assistance coverage. You can add these additional services to your Essential Repair Plan or Premium Repair Plan based on your budget and home needs: Preventive Maintenance coverage ($7.95/month), Replacement Helper coverage ($12.95/month) or add an additional appliance ($4.95/month). For more information, or to schedule service visit xcelenergy.com/homesmart or call 866-837-9762...

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Verified Reviews

A few reviews for this pro...
1.0

01/05/2021

I am 85 years old and live alone. My furnace stopped working the evening of January 2, 2021. I called HomeSmart the next morning on January 3 to schedule an appointment and was told it would be approximately two hours for someone to return the call to schedule something (not sure why the woman taking the information could not just schedule an appointment?). After waiting the two hours, I called Ho...

Description of Work
My furnace stopped working

Category appliance repair,heating & air conditioning/hvac,home warranty companies

2.0

09/16/2020

We have the program where 8 appliances are covered by homesmart. On our online main page it list covered appliances and the last one says water heater-tankless and being covered. We now have a leaking hot water heater and they are saying that they do not cover tankless hot water heaters in minnesota. The side note of tankless also has more text that you cant see online of a risk note. So I spoke t...

Description of Work
Tankless Water Heater repair

Category appliance repair,plumbing,water heater repair

1.0

01/26/2020

Technician unable to repair. Indicated need professional cleaning. Gave me suggestion on who to call and left. Nice enough guy, but it's January in Minnesota and I have no operational heating unit.

Description of Work
Need hot water heating system repaired

Category heating & air conditioning/hvac

5.0

05/31/2018

Both the furnace and central air were tuned up prior to the season.

Description of Work
Furnace and air conditioning tuneups

Category heating & air conditioning/hvac

Service Provider Response

Thank you for the great review!
1.0

02/26/2018

Homesmart appears to be a good deal...HOWEVER...if you look at what is NOT covered, it is a mile long with the most costly repairs not covered. It is very deceiving, so think long and hard before you commit to a year of payments and are stuck with a worthless plan. Preventive is also not covered, like it is with Sears. Basically, the plan covers nothing expensive, it covers things like knobs and s...

Description of Work
Broken Washer

Category appliance repair

Service Provider Response

I apologize for your bad experience. I would like to learn more about your specific situation and make this right. If you wouldn't mind giving me a call on at 651-639-4491 at your earliest convenience, it would be greatly appreciated. I look forward to speaking with you and working toward earning back your business.

    Services Offered

    Appliance Repair Plan, HVAC Repair, HVAC Equipment Sales

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Senior Discount
    Emergency Service
    Yes
    Warranties
    No