Highgrove Dental Care

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I had an emergency dental appt. They were able to get me in immediately, that part was great, however, everything went down hill from there.  I immediately felt out of place by the looks from the staff as they kept looking at me like I was some charity case because I wasn't high society enough for them.  The staff was very impersonal and stuck up.  They roomed me and the dentist came in and said, "you need a root canal. The root canal alone will cost 1300 dollars and another however much for a crown when we get to that point", he said.  As they started the nitrous the dentist then told me he would have to do the root canal over the course of a couple of visits but guaranteed me that I would feel much better and my pain would be improved after todays visit. That didn't happen. I left with my tooth packed and had a return visit to finish the root canal.  I was in pain all night and returned the next day at my scheduled time to have the rest of the root canal done.  I was crying in the chair and the dentist came in and said, "so your in pain" and I said yes.  He said, "well, this is not typical" and wanted to wait to do anymore on my tooth since I was also having jaw pain from the day before. I said, "no, lets finish this" and he did.  When they finished this time they abruptly took the nitrous off of me and told me to get up and sent me out the door. I was still heavily medicated on the nitrous and pushed out the door and I had to drive. The whole entire time during both procedures each day neither the dentists or hygienist spoke while I was sitting in the chair. There was no music playing and I could hear drilling being done on other patients which I found disturbing. The next day I called the dentist as the tooth was in severe pain.  The receptionist had me speak to the dentist. The dentist on the phone said, "its not the tooth, its coming from adjoining teeth nearby" and I said, no its the tooth. The dentist then said, "listen to me, you may not like what I have to say, but I'm the dentist and I'm telling you, its not the tooth. You need to come in today and let me look at the other teeth as they may need a root canal".  I hung up the phone and immediately went to another dentist who immediately determined it WAS the tooth indeed causing pain and immediately fixed the tooth. 

It went fine.

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They told me to come in immediately so they could do a root canal to save the root of the tooth before it died.  This was done and a temporary post and false tooth was installed all in the same appointment.  Then the dentist explained in detail three options for a permanent fix.  The options were all of varying cost and the decision was left to me to chose that which fit my situation and my insurance the best.  The final permanent replacement post and tooth was a perfect match in size and color.  Comfort and detail to quality throught the process of two root canals and final installation was excellent over the time period it took to complete this process.

I go to Highgrove Dental Care twice a year. I have been using them as my dentist since about 2000 when I moved back to the state. The dentist is good. I am obviously pretty happy with the service. He is very pleasant, does a good job, and his office staff is pleasant. They do a good job cleaning my teeth. I have no negative feedback on him at all. My kids all go to see him too. I would recommend him because his staff is friendly, for me personally the location, their scheduling seems to be convenient, and they offer early morning appointments. I haven't had any issues with them. I have had very good experiences with them. 

I researched finding a new dentist this summer using Angie's List as a way to get preview information. I wanted someone in St. Paul that was convenient and close to home, and to tell truth I have not had a great history with my teeth and dental care in general. So though there weren't a lot of reviews on Angie's List, between them and a couple neighbors testimonials, I decided to try them.
I am so glad I did as they have been friendly and professional and really good at what they do.

I'd recommend them highly. It was a great experience overall. I will keep using them in the future.

Great. Friendly staff. Very professional.

My experiences with Dr. O'Neill and his staff were excellent. Joint viewing of X-rays and discussion of procedures necessary now and future problems that might arise. There was no pressure and decisions were mine. I decided to have everything done now due to the confidence I felt in Dr. O'Neill There was no pain or discomfort during any of the work, and no sedation used. It was great to have all work done in the same location with the same people. Dr. O'Neill has a quiet professionalism and, as evidenced by the variety of procedures he performed, is a skillful practitioner. He has assembled a staff where each is well versed in their field. A considerate, skillful and caring group.

I have been going to this clinic for a very long time. They are a very good dental clinic. One reason I do not need serious dental work is because the hygenist, Shari, taught me an excellent dental hygiene regiment. The dentist is wonderful. I highly recommend them.

Great

Sherry is excellent. She takes a lot of care in patient education. The office is very efficient and friendly. The dentist is very good, although I have not needed to have any major dental work done. They are all A's for their care.

They're fine as far as I can tell from the little exposure that I've had with them. They're staff's excellent. I'll be using them again when I need to.

My experience with him has been great. He's good at what he does. He's a no nonsense kind of guy.

I feel very comfortable with him and the respectful way he works with us. We also respect his knowledge and appreciate his excellent office staff.