Great Lakes Waterproofing Company logoApproved Pro
Approved Pro

Great Lakes Waterproofing Company

Inspection Service, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,

About us

Serving the Midwest for more than 45 years, Great Lakes Waterproofing works from outside your structure targeting the water and moisture problems. Using our Hydroclay Injection Process, where bentonite is injected around the basement foundation, we seal up the areas moisture moves through before it gets inside. Our no-digging approach leaves the area looking the same when we leave. Our projects include homes, businesses, tunnels, parking garages, elevator pits, underground vaults and projects the other guys can't do. Bentonite is an all-green material (rated by HUD) is recognized for its unmatched ability to stop moisture and even self-heal over smaller cracks. The Great Lakes Waterproofing sales crew identifies the problems with the help of moisture meters and inferred thermographs. Our estimates for home owners are always free and in most cases we can be out within a few days of your call. We don't believe in the hard sell, you make the decision on your own time.

Business highlights

21 years of experience

Services we offer

Commercial Waterproofing, Elevator Pit Waterproofing, Exterior Waterproofing, Industrial Waterproofing, Residential Waterproofing

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
0%
3
12%
2
0%
1
6%

Filter reviews by service

Showing 1-17 of 17 reviews
Connie R.
Oct 2020
3.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Not sure of final result yet. So far so good.

Loren M.
Jul 2020
0.5
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
I spent $1,560.00 on the south side of my house. Original treatment in May 2016. Second treatment spring of 2017. John told me when he did the first treatment, that it could take three treatments. The basement is still wet and John has refused to answer my calls for the last three years. I have the original work order/estimate that John quoted me dated 4/27/16 and it is marked lifetime warranty. My question is, what resource do I have? The next step is to check with my lawyer!
Response from Great Lakes Waterproofing Company

"Loren, sorry to read that you felt in necessary to complain about our service, from our email exchanges from the spring of 2019, you mentioned that the area had gotten much better but you still had a damp spot. I asked some questions and It took over five months for you to respond mentioning that you filled the bottom of an egress window with dirt up to the trim, WHICH WE DON?T RECOMMEND. This allows surface water to go directly through the window or behind the trim. You didn?t respond to the follow up email until we got a call over the 4th of July Weekend this year. Unfortunately we were very short staffed with the holiday and it took a few extra days to scheduled your project and perform additional work on the foundation, which we did in July. We also noted some above-grade corrective actions that need to be taken by the homeowner to ensure the ponding water in his yard is no longer an issue."


Sandy S.
Jul 2014
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
So far, so good..... still waiting for another huge storm to really test it, but they will return and fix it if it didn't work in two very difficult spots. Their care of my yard during the instillation was awesome.

Janis B.
Apr 2014
4.5
Inspection Service
Yes, I recommend this pro
John was very friendly and answered all my questions. was told what work would be done and the pricing. free estimate. Came out to do the work when he said they would be out. Work done on time and efficiently. Cleaned up after they were done. Recommended Great Lakes to my neighbor who has water in basement.

Steve G.
Aug 2013
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
On time, under estimate. Finished work and cleand up. Has not rained yet, will see if it solved basement leaking then. Has a warantee.

Barbara B.
May 2013
N/A
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Very good customer service and communication about the project at hand. I would highly recommend Great Lakes Waterproofing.

Michael T.
Oct 2012
N/A
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
John was very flexible with my schedule and came out to give an estimate the same day I called. Very professional and efficient, and a much better deal than drain tile!!!

Linda K.
Aug 2011
N/A
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
John did great job,finished in one day. He explained everything to us and answered all of our questions.

Terry V.
May 2011
N/A
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
the experience was good.John did a good job and I think this problem is a done deal I have to wate till next spring (spring melt with rain and ice to make sure things are fine but my basement is dry now and thats great sence I have a finished basement. If you need this kind of problem fixed I know John will stick with you till you are happy . serviced in st.paul .get it done and over with. this is alot better then haveing your whole property dug up. TRY THIS FIRST!!!!

Karen B.
Nov 2010
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
John was late to my home, but it did not pose a problem for me. He was patient and answered all of my questions about the process. He also explained what he was doing and how it was going to work. He cleaned up after he was done and did not leave me with a mess. Overall I am very pleased with the process. I would recommend him to others in my situation.
Response from Great Lakes Waterproofing Company

"Thanks for the great rating, unfortunately our morning project ran a little long but glad we could take care of your project!"


Kris S.
Nov 2010
3.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
In the end, I think we got a good product. However, the journey to the end required a lot of extra supervision on my part. The installer tried to cut corners, was always in a hurry to leave before the job was done properly, and just plain installed it incorrectly at times until I pointed it out. Communication was hurried and incomplete. Ultimately, he returned and got the job done on time and properly.
Response from Great Lakes Waterproofing Company

"With larger projects we only ask for detailed drawings, a safe working environment and a timeline, all of which were changed on the fly by the customer on this job; a five day project turned into 10 weeks, the foundation was changed several times and the jobsite was not properly prepped, meaning we had to do an enormous amount of additional labor. The customer acted as the general contractor not fully aware of all their responsibilities including submitting change orders for additional work, and building to code, since we were against pour deadlines we obliged. Several months later we are still waiting for the customer to pay on the balance."


Mark or Debbie L.
Jun 2010
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Straight forward; gave us a range of options but recommended one which was a good & economical solution. Our basement stayed dry even through the last big downpour of rain. We're very pleased.

Gerard Z.
Sep 2009
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
The solution to our leaky basement problem proved to be elusive. John did not abandon us; he helped us resolve the problem absolutely. He was kind, patient, helpful, and persistent; all at the same price of a quick fix.
Response from Great Lakes Waterproofing Company

"Thank you! This project was a little tougher due to some hidden wall damage from age, glad we were able to help!"


Murugesan M.
Aug 2009
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
John from this company came to my home and gave a free and very vital observations for my problem without charging.... Heartful thanks to this company...definitely I would recommend this company
Response from Great Lakes Waterproofing Company

"We've seen a lot of different water issues, glad we could help. Our estimates are always free."


David r C.
Jun 2009
N/A
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Our condo engaged great lakes waterproofing; work was completely satisfactory, however we have not had an rains to test the results. Why don't we assusme all is well unless you hear from me.

Eileen D.
May 2009
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
John gave me the most practical solution -- not more than I really needed; and a great price.

Terri H.
Mar 2009
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
John was very friendly and professional. He did a great job of explaining what the problem was and how his process would fix the issue.

Licensing

Licensed*

Trade License Number

IR660365

Trade License Expiration

12/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Great Lakes Waterproofing Company is currently rated 4.3 overall out of 5.
Great Lakes Waterproofing Company accepts the following forms of payment: CreditCard
Yes, Great Lakes Waterproofing Company offers free project estimates.
No, Great Lakes Waterproofing Company does not offer eco-friendly accreditations.
No, Great Lakes Waterproofing Company does not offer a senior discount.
No, Great Lakes Waterproofing Company does not offer emergency services.
No, Great Lakes Waterproofing Company does not offer warranties.

Contact Information

455 Minnesota Street Suite 1500, Saint Paul, MN 55101

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