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FLOOR CENTER

Founded 1961 • With Angi since September 2001

4.2

(5) Verified Reviews

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Description

USES INDEPENDENT CONTRACTORS FOR INSTALLATION. CHARGES BASED ON SQ FT....

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Excel Flooring

Tired of the Big Box run-around? The owner, Lawrence Whalen, has worked for those and realized something was missing. YOU! He's listened, took in what the customers had to say. Now he is trying to make it right with his own company. Excel Carpets and Vinyl Planking. Having years of experience from in home consultations to installing with other companies, we can provide you with quality products, quality installation and great pricing. We do Carpet re-stretches, Carpet install, Luxury Vinyl planking, and we can provide floor leveling if needed as well. We will come out and show you samples, do a measure, and give you an estimate on the spot. From our customer service department to our installers - you will not be disappointed. We attached a small bio about us: My name is Lawrence Whalen, Owner of Excel Flooring, I have been in the flooring business for 20+ years. Our goal is to not only provide quality work but most importantly UNBEATABLE CUSTOMER SERVICE. Here is what we pride ourselves on: CUSTOMER SERVICE - This is our number one priority. We will be upfront, honest, and excel your expectations. We have an excellent customer service department that will get your needs taken care of in a timely manner. NO HIDDEN AGENDA - We will be upfront with any additional services you may require. FAIR PRICING - Excel Flooring currently has low overhead costs and will bring that savings to you! HOMETOWN SERVICE - We are local, so you get to connect with real people! We look forward to your business! https://www.excelflooringmn.com  

Verified Reviews

A few reviews for this pro...
1.0

09/27/2017


WENDY D.

Lets start with contract terms: 100% due before install. Yes you should question this. Its because you have no leverage after you pay this. This means the install crew is no in charge and in terms of being on time good luck. Oh and if pick option 2 for installers on the voicemail, this goes to no one. We had a 3:00 appointment and this turned into them arriving at 7PM. Lets just say the people skills on the install crew is about as primitive as you can get. We had a predetermined agreement with the guy that came out to take measurements where we wanted the seam. Guess what, it is not anywhere near where he had it in the drawing. In remodeling 3 house now and using a number of sub contractors this crew simply needs to be fired. So much for any tyoevof customer service. Run for the hills. I asked store manager to have owner call me and that went no where.... I highly recommend not to use these services unless you want things the way they want them.....

Description of Work
192 square feet for a basement bedroom

Category carpet installation

5.0

11/11/2015


Matt M.

Overall, total success. We visited the carpet center and found they had a way better selection that the big box stores we were visiting. The sales lady was very helpful and it was super easy to pick and purchase. The install guy was on time and did an excellent job. We will do business with them again.

Description of Work
Installed carpet and carpet pad in our basement and steps.

Category carpet installation,ceramic tile,flooring contractor

5.0

01/12/2015


Lynne M.

From the time we entered the door to look at carpeting, we were treated courteously and helpfully. The installer was able to come the next day to measure and he was there exactly when he said he would be. The installation was included in the price and went flawlessly. I would recommend this business and plan to use them again.

Description of Work
Purchased and had Installed three rooms of carpet.

Category ceramic tile

5.0

09/19/2001

THEY DID A GREAT JOB.

Description of Work
THEY PUT IN CARPET THROUGHOUT THE HOUSE.

Category carpet installation

5.0

09/19/2001

Description of Work
I BOUGHT CARPET FROM THEM.

Category carpet installation

    FLOOR CENTER

    Founded 1961 • With Angi since September 2001

    4.2

    (5) Verified Reviews

    Business Details

    Phone Number

    Address

    7930 HUDSON RD

    Saint Paul, MN 55125

    Services Offered

    CARPET, CERAMIC TILE, LAMINATE, VINYL HARDWOOD, AREA RUGS SALES & INSTALLATION.

    Services Not Offered

    CARPET REPAIRS

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    NO
    Warranties
    Ask for details.