Fish Window Cleaning
About us
Additional DBA - Fish Window Cleaning Inc. Locally owned.
Business highlights
20 years of experience
Services we offer
Commercial and residential, ceiling fans, chandeliers, construction clean ups, gutters, interior & exterior storm windows, mirrors, pressure washing & skylights., screens
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.36 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 17% | ||
| 0% | ||
| 17% | ||
| 0% |
Showing 1-6 of 6 reviews
Carol F.
Dec 2016
Very well!
Mary H.
Mar 2014
The windows looked great afterwards, and the cleaner worked quickly and efficiently. My only complaints were dirty drips of water left on windowsills or the floor (not on every window, but on several) and two screens that weren't properly reattached. One of those required my taking a stool outside to fix it.
Amanda D.
May 2013
Our experience with them was good. They did a fine job. They showed up on time and cleaned the windows.
Judith K.
May 2013
The estimate was easy and straightforward. The 2 man crew was friendly, work around me and my busy grandchildren. They even added an interior french door, with many fingerprints, that I forgot to include when they did the estimate. They did a great job, everything shone.
LON A.
Apr 2010
They did an excellent job! I've been using them for three years.
Stacie O.
Sep 2007
Fish Window Cleaning arrived on time and were very professional. After talking to them about the job, I was disappointed to learn that a full window cleaning did not include vacuuming the window sills. Rather, they said they would "wipe out" the sills with a rag. After the work was completed (unsatisfactory) I contacted both the cleaning company as well as Fish Windows to discuss my concerns. Fish offered to have the crew return to see if they could clean the windows to my satisfaction. I agreed, but was then disappointed when the crew returned and spent 15 minutes "cleaning" the screens and sills with a dry rag and a brush. Again, I contacted both companies and expressed my disappointment. Unfortunately, Fish explained that cleaning the screens (more than a simple wipe down) and removing dirt from the window sills and jams was not part of their services. I don't understand why anyone would want their want their window panes clean, but have the rest of the window still dirty.
Response from Fish Window Cleaning
"FISH WINDOW CLEANING PRIDES ITSELF ON A GREAT EXPERIENCE AND CUSTOMER SATISFACTION. WE'RE NEARLY ALWAYS ABLE TO DELIVER ON THAT PROMISE, HOWEVER THERE ARE SOMETIMES EXCEPTIONS TO THE RULE. LET ME INCLUDE A FEW DETAILS THAT WERE LEFT OUT. IN THIS CASE, THERE WAS A MISCOMMUNICATION BETWEEN THE THIRD PARTY BUSINESS, THE MEMBER AND FISH WINDOW CLEANING. OUR SERVICES INCLUDE GLASS, SILL AND FRAME CLEANING, BUT EXCLUDE TRACK CLEANING AND SCREEN CLEANING. WE DO OFFER SCREEN CLEANING ON REQUEST, BUT DON'T OFFER TRACK CLEANING BECAUSE OF VARYING EXPECTATION LEVELS. IN THIS CASE, TRACK AND SCREEN CLEANING WERE PROMISED BY THE THIRD PARTY TO THE MEMBER WITHOUT FISH BEING MADE AWARE OF IT. IN ATTEMPTS TO MAKE GOOD ON THESE PROMISES, WE MADE A 2ND VISIT TO THE MEMBER'S HOME AT HER CONVENIENCE WHILE ADVISING HER THAT WE DON'T TYPICALLY PERFORM THESE SERVICES. IN THE END, WE WERE UNABLE TO SATISFY HER EXPECTATION LEVELS AND SHE WAS ISSUED A SUBSTANTIAL REFUND FOR THE TROUBLE SHE WAS PUT THROUGH."
Licensing
State Contractor License Requirements
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FAQ
Fish Window Cleaning is currently rated 4.3 overall out of 5.
Fish Window Cleaning accepts the following forms of payment: CreditCard
Yes, Fish Window Cleaning offers free project estimates.
No, Fish Window Cleaning does not offer eco-friendly accreditations.
No, Fish Window Cleaning does not offer a senior discount.
No, Fish Window Cleaning does not offer emergency services.
No, Fish Window Cleaning does not offer warranties.