Ed's Heating & Air Inc
About us
We keep up on the latest advances in technology, so that your HVAC needs are met quickly and efficiently. Whether your problem involves a simple repair, timely maintenance, or a complete removal and upgrade of your heating and air conditioning system, Ed's can handle the job.
Business highlights
Services we offer
Heating, air conditioning sales, installation, repair & maintenance., ventilation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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94% | ||
0% | ||
6% | ||
0% | ||
0% |
Technician was friendly enough, but was a bit disheveled - not really dressed like you would expect a technician to be.
He got down to troubleshooting, and about 30 minutes later informed me that main control board in furnace had failed. He told me then that total repair charge would be $390.00.
I accepted this quote. He then made a trip to a parts vendor, and returned with part about 90 minutes later.
Shortly thereafter, furnace was up and running.
Next day though, we noticed water all over floor in utility room next to furnace. I took cover off furnace and found that technician had forgotten to hook up main condensation drain line from furnace. This was easy for me to fix, and there was no water damage.
I did call just to let Ed's know of this oversight. He said "things like that happen", (though he and I knew that, probably not the best response...) but also apologized.
Overall, I would probably do business with this company in future.
"Again. I am sorry about the oversight on the drain line. Thanks for the review!"
"Thanks for the review!"
"I appreciate the review. Thanks!"
answered the phone and came out immediately. For a weekend call, he was
half the price of other companies. He was able to quickly diagnose and
fix the problem. Also provided some helpful advice on things easily
done to prevent any issues in the future.
"This review came in 8 months after I did the job, so I don't remember the conversation that went on. But what was written certainly does not sound like me. I may have said that it does not make sense to replace an expensive part on an older furnace. I probably said that he could run into several expensive repairs in the near future or it could last a long time. I would not say other things were wrong unless they were. That doesn't fit what I would say at all."
"Not sure why someone would hire a company if they thought his price was a D. Sorry you thought I talked to you in a manner that made you feel that way. This review came in many months after I did the job, so I am not sure what was said."
I called Ed about 6:45 pm. He was here and had my air working again by 7:45. Ed was very friendly and professional. I would recommend him to anyone.
I'm surprised that another customer on Angie's List was displeased with Ed's demeanor. We found him to be very professional and, since we were paying by the hour for his work, we were happy that he didn't waste any time on small talk. And even though our house is fifteen years old and we could probably use a new system, Ed didn't try to sell us one. He simply diagnosed our problem and repaired it quickly and efficiently. I waited a couple of months to write this review because it's hard to rate the value of a repair until you've lived with it a while, but the unit is working perfectly. We're very pleased with Ed's work and have recommended him to our neighbors. We'll definitely call him the next time there's a problem.
He is friendly, efficient, and knows what he is doing. This is the third time he has done service work in my home, I will recommend him to others with no reservations.
"Thanks [member name removed]!"
Licensing
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