
E-Z Masonry Inc
About us
***DUE TO VERY HIGH WORK VOLUME WE ARE NOT ACCEPTING WORK FOR THE DURATION OF 2016. WE SINCERELY APOLOGIZE FOR ANY INCONVENIENCE, BUT WE DO LOOK FORWARD TO SERVICING YOU IN 2017*** E-Z Masonry Inc. offers high quality concrete and masonry restoration services for discerning St. Paul metro consumers. With 30 years in the industry, we stand prepared to offer a full range of services within and beyond the cement trades. We have the capabilities to fix nearly any problem, with any material, on any surface. From the smallest patch job to the creation of an outdoor living room, big or small we love them all. We have the resources, the experience, and the manpower to handle almost any concrete or masonry job, whether it is a restoration or rebuild or a new installation, including: • Sidewalks • Patios & decorative flat work • Brick work & tuck pointing • Chimneys • Walls & fences • Steps • Garage Slabs • Concrete Repair Whatever the project, we will bring our expertise and craftsmanship to show you the value of a job done right, that is, the E-Z way. Visit our web site to see what others have to say about our work, or ask for a list of references. Call today, we’re waiting to serve you.
Business highlights
Services we offer
• Sidewalks • Patios & decorative flat work • Brick work & tuck pointing • Chimneys • Walls & fences • Steps • Garage Slabs • Concrete Repair
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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66% | ||
28% | ||
3% | ||
3% | ||
0% |
"We faced two significant delays that were outside of our control on this project. One for the permit approval from the St Paul Historic Preservation District and a second major delay from the cut stone provider. The materials used were specified by building code and the HPC orders."
"We appreciate the feedback related to staining of your repaired surface. As with all new finishes there is a downside to bright and light colors having a tendency to highlight dirt and stains. The Miracote product we used on your steps is a resilient and durable finish with a stated compressive strength of over 5000 psi. It will stand up to frequent washing and even high pressure washing if you have stubborn stains. It is designed to be used as a stand alone finish but it would also be compatible with a clear sealer which may inhibit or reduce the staining you have mentioned. Each spring we are enlisted to provide these follow up services for many of our clients with decorative installations at their pool decks, driveways and home or restaurant patios. We would be happy to offer the same service(s) to you for your steps."
.I pointed out the problems and he began to explain that it was my fault, I should not have expected what I did. When I told him what I was promised, he denied that and kept saying that it wasn't possible to have had the work look good. I would have had to pay more (THEY CHARGED ME TWICE WHAT THE ESTIMATE WAS ) so it was not their fault that the work looked bad.
I was repeatedly told that the work would lighten and fit in with the existing wall after it dried.
I told him that I had the work done not to make it look worse, which it did . I assumed that some judgement went into the work so that it was not just slapped on, making it look very much like a pock marked problem. This was to be cosmetic work only, which is done for attractiveness.
He ended up sneering at me and walking away, which is not a respectful way to respond to a customers concerns.
The work looks bad and it cost $1300....the estimate had been $600.
This experience says they do not follow through on their promises, and don't care if the work they do looks poor. No attempt to repair or negotiate when discussed.
DO NOT TRUST THESE WORKERS
"It is with sincere regret that I was unable to have a substantive conversation with you just a few weeks ago when I asked to park one of our trucks in the apron at your home I was unaware of any concerns you had with the work until then. My records differ significantly on the total price but this was a time plus materials job billed at our standard rates. You requested additional work after we started and as the scope grew then it was inevitable that the cost increased. The conversation that day was very one sided but your only issue then was the color of the crack patching on the garage column. I was attempting to offer a solution but it seemed to fall flat. As your words became inflammatory I had no choice but to walk away. We would be happy to cover over these patches in an attempt to provide a closer match but the more appropriate remedy is to color dash the entire garage after it has had all of the repairs needed. It also seems now that the scope of your concerns has grown since that day in late April."
"We appreciate the review and will strive to find ways to improve on punctuality and response times in these remarkably busy times."
"It was a pleasure for us as well and thank you for the morning treats."
"Working for our neighbors is always extra rewarding. Thanks for the affirmations. Please remember us for all your future concrete and masonry needs."
"We really enjoyed working with you too Member and look froward to the next opportunity to serve you."
"Thanks for the kind remarks Member. We look forward to serving you again in the future. Remember us for both concrete and masonry projects as well as general maintenance. We also offer off/season discounts on interior work. Please call on us again! Kevin"
"Thanks Customer! It was my pleasure sneaking this one in for you just before the season closed on outdoor repairs of this nature. Remember us for both concrete and masonry work in addition to general maintenance around your home. Please call again!"
Work began quickly - a 1 1/2 weeks later. Finished quickly in 2 days (even though smaller job for them). The crew was very professional and careful in my yard, and garage. They put a tarp to catch concrete dust during demolition and cleaned up very well. They lined up the carriage walk carefully too. I was most impressed when one of the workers asked if he could smoke on the job site - very consider to ask!
"It was a pleasure working for you and I hope you will call on us again to tend to some your other home improvements. Thanks! Kevin"
"Thanks Customer! We really appreciated the kind words throughout the project also. Please call on us again! Kevin"
Licensing
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