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Clean Response

Founded 1998 • With Angi since January 2001

4.5

(34) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Clean Response is a complete “One Stop Shop” for disaster recovery and repair resulting from fires, water damage, storms, mold, and trauma scene clean ups. We guarantee a 1 hour response to emergency calls in the metro area, 24 hours a day, 7 days a week, and 365 days a year. We are locally owned and operated, and have around 30 full-time employees. Clean Response specializes in structural dry downs, document drying, content restoration, and mold remediation. We have state of the art technology and one of the largest equipment inventories in the Midwest, including thermal imaging cameras and truck-mounted desiccant dehumidifiers. Clean Response offers full reconstruction, and works with all insurance carriers. We are also the only restoration company to use a revolutionary 'green' cleaning product and disinfectant made from electrically activated water. Call the certified, experienced professionals at Clean Response for all your emergency and restoration needs. Additional DBA - Clean Response Inc....

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Verified Reviews

A few reviews for this pro...
2.0

08/13/2020

Terrible start to finish! We had a condo fire that required a full-unit remodel. Trying to get an accurate budget or financial updates from these guys was impossible, even upon completion. I honestly think they make all their pricing up! There is nothing to back-up or show the details of the invoice they submitted to insurance. And we ended up with overages though we constantly asked them to ensur...

Description of Work
Condo Restoration (Fire)

Category ceramic tile,drywall,flooring contractor,plumbing,water damage restoration,interior painters,doors

5.0

08/14/2015

My dehumidifier flooded the carpeted basement. They were too busy with other jobs, but they gave me a quick lesson on drying and on what can be preserved and what cannot. They rented me the necessary equipment to do it myself. It all went well, and then they gave me an excellent connection for getting the carpet repaired. It all went as expected and I was happy to get off so inexpensively.

Description of Work
Gave me advice and rented equipment.

Category flooring contractor,water damage restoration

3.0

03/23/2015

Actual workers nice enough but response time from estimators not great. Then it took them 8 months to send me final bill.

Description of Work
Repaired water damage

Category water damage restoration

5.0

08/06/2014

The person came to our home promptly, along with our insurance adjuster, and was very professional, courteous, and thorough in the examination and inspection of our roof, siding, attic, interior walls/ceilings. They submitted a report to our insurance company with recommendations/findings in a timely manner. The contact person/examiner that came to our house took several separate phone calls in Ju...

Description of Work
An employee of the company came to our home, along with our insurance adjuster, for a second opinion we requested for interior water intrusion/damage our home experienced in early May 2014. They came June 2014 and performed a thorough assessment and report/recommendations of what should be done.

Category water damage restoration

1.0

07/14/2014

So, I waited until ice damming season was over and called again this week (July) to request services. And again I was told that they are too busy and that no one is available to even come and assess what we need. Extremely frustrating since we have been waiting 4 months with water damage, not knowing if we have mold in 2 of our bedrooms or what we need to do to repair the damage and we all have al...

Description of Work
Nothing! This is the second time I called to request their services and was told they are too busy to take any new customers. I first called back in March and got the same message, because so many people had damage from ice damming just like us.

Category water damage restoration

Service Provider Response

We appreciate you calling us, and we are very sorry we weren't able to help you. From the winter pipe freezes to the spring/summer flooding, this year has been exceptionally busy for the entire restoration industry.

    Services Offered

    Structural Dry Downs, Document Drying, Content Restoration, Mold Remediation, Sewage & Trauma Scene Cleanup, Emergency Board-Ups, National Disaster Recovery & Thermo Imaging.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes