Founded 1950 • With Angi since June 2000
Angi Certified
2022 Super Service Award
siding companies
201955122Service Provider Response
Hello [Member Name Removed], I understand you have written this review from your home out of state on behalf of your mother, [Member Name Removed]. You must not be aware that we are based in West St. Paul, approximately 1 hour from your parents' house. Despite being out of our normal service area, we were trying to go above and beyond to see if we could guide your parents to a safe, warrantied, and long-lasting solution. Your parents had expressed interest in using 6 year old shingles that had been sitting exposed to the elements, and had requested that we fix what another contractor had failed to do correctly. We requested pictures so we could understand exactly what was being requested, and to see if there was any way we could guide her to a safe and complete solution to the roof leak. I spoke to your mother and she was quite pleased with our salesperson, but no longer needed our assistance because she had found a more local contractor. My salesperson was helpful, quick to respond, and went above and beyond to attempt to help your parents. Most contractors in our shoes would have simply said "sorry, you're out of our service area" and left it at that. In the age of COVID, it was extremely reasonable to ask for a few pictures to clarify the situation before sending my salesperson on a 2 hour round trip. We would appreciate you removing this review since it is based on a misunderstanding of the situation. best, Jordan BeisselService Provider Response
Hello [Member Name Removed], thank you so much for your business over the years!! Customers like you are the reason our business is where it is today, and we really appreciate your loyalty!Service Provider Response
Hello [Member Name Removed], Thank you so much for your kind review, we appreciate your business and look forward to working with you in the future!Showroom is currently by appointment only.
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