Bakken Electric, LLC

I WAS NOT SUCCESSFUL IN GETTING WHAT I NEEDED FROM THE HARDWARE STORE. THE ELECTRICIAN WENT TO A SUPPLIER TO GET THE PROPER EQUIPMENT AND THEN INSTALLED IT. THE INSTALLATION LOOKS GREAT AND WORKS GREAT. HE CLEANED UP HIS WORK AREA AFTER HE WAS FINISHED. HE HELPED ME GET ORIENTED TO THE NEW EQUIPMENT AND HOW TO WORK IT. A BIT PRICEY, BUT VERY HIGH QUALITY WORK AND SERVICE OVERALL. HE EVEN HELPED ME CHANGE A DIMMER SWITCH KNOB. THIS IS THE SECOND JOB I HAD MENDOTA ELECTRIC DO FOR ME AND I TOTALLY TRUST THIS COMPANY. POLITE, PROFESSIONAL, HELPFUL. THEIR PLACE ON THE LATEST MONTHLY DIGEST'S PAGE OF HAPPINESS IS TOTALLY DESERVED.

ONE COMPANY WANTED $150-$200. IF THE JOB WAS EASY, I WAS PLEASED WITH MENDOTA'S PRICING. THEY WERE ABLE TO COME OUT WITHIN A FEW DAYS. HE CALLED ME BEFORE COMING, HE WAS ON TIME. THE TECHNICIAN WAS VERY NICE.

JUST LIKE EVERYONE ELSE WHO REPORTS ON THIS COMPANY, PATTY IN THE OFFICE AND RICK WHO DID THE ESTIMATE, ARE A JOY TO WORK WITH. THEY RETURN CALLS RIGHT AWAY, SCHEDULE THE WORK AT YOUR CONVENIENCE, SHOW UP WHEN THEY SAY THEY WILL AND DO A PROFESSIONAL JOB. THE TECHNICIAN FREQUENTLY CHECKED WITH ME ON EXACTLY HOW THINGS WERE GOING AND GAVE ME OPTIONS. HE DID A TERRIFIC JOB FOR A FAIR PRICE. EVERYTHING LOOKED GREAT, EVEN BETTER THAN I IMAGINED BEFOREHAND. I WILL DEFINITELY CONTINUE TO USE THEM FOR FUTURE WORK.

HE WAS VERY EFFICIENT AND HARDWORKING, VERY GOOD PROBLEM SOLVING SKILLS, A WILLINGNESS TO DO ADDITIONAL WORK ON THE SPOT. HE WAS ALSO VERY PUNCTUAL.

THE WERE VERY PROMPT IN RETURNING CALL AND SCHEDULED A TIME TO MEET. THEY SENT AN ESTIMATE RIGHT AWAY. THEY ARE VERY PROFESSIONAL. THE JOB WE NEED DONE IS EXPENSIVE AND WILL BE DONE IN THE FUTURE.

INITIAL CONTACT WAS WELL-INFORMED, ASKED APPROPRIATE QUESTIONS, EXPLAINED PRICING. ELECTRICIAN WAS PROMPT, POLITE, PROFESSIONAL, BUT FRIENDLY. ASKED QUESTIONS TO DETERMINE OUR PREFERENCES. WAS VERY PRECISE IN PUTTING LIGHTS IN PROPER POSITION. THE HOURLY RATE FOR THIS COMPANY IS ON THE HIGH SIDE AND IT WASN'T CLEAR THAT A FRACTION OF AN HOUR WOULD BE ROUNDED UP TO AN HOUR'S CHARGE. BUT I AM VERY SATISFIED WITH THE WORK AND WOULD USE THIS COMPANY AGAIN.

BILL WAS VERY HELPFUL AND OFFERED ME SEVERAL OPTIONS WHEN THE NEW LIGHT FIXTURE I HAD ON HAND WOULD NOT WORK IN THE SPACE AVAILABLE, INCLUDING EXPLAINING VERY CAREFULLY TO ME HOW I COULD DO IT MYSELF ONCE I HAD THE PROPER EXTENSIONS. I FORGOT TO MENTION MY ANGIE'S LIST MEMBERSHIP THOUGH, AND SO I DIDN'T GET THE ANGIE'S DISCOUNT!

PATTY, WHO MANAGES THE OFFICE, IS FANTASTIC. THE ELECTRICIAN WAS A LITTLE LATER THAN EXPECTED. THE LAYOUT AND AGE OF MY HOUSE MADE THE WORK A LITTLE MORE DIFFICULT, BUT THE ELECTRICIAN FOUND A SOLUTION TO THE KEY ITEMS (POWER AND ANTENNA ACCESS). HE WOULD'VE ALSO MOVED ALL OF MY SPEAKER WIRE, BUT SAID IT WOULD COST MORE THAN IT WAS WORTH, AN HONEST ANSWER I APPRECIATED. WHEN THERE WAS A DISCREPANCY IN MY BILL, PATTY WAS VERY QUICK TO CREDIT MY ACCOUNT AND SHE MADE THE WHOLE EXPERIENCE GREAT. OVERALL, I WAS PLEASED WITH MY EXPERIENCE.

THE ESTIMATE I RECEIVED OVER THE PHONE WAS VERY ACCURATE. THE SERVICE PERSON WAS ON TIME, VERY PLEASANT AND PROFESSIONAL. I AM VERY HAPPY WITH THE WORK AND WOULD DEFINITELY USE THE SERVICE AGAIN AND RECOMMEND THEM TO OTHERS. MY ONLY POSSIBLE NEGATIVE WAS THAT HE DID NOT DISPOSE OF THE TRASH AFTER HE WAS FINISHED (I.E. THE OLD OUTLETS AND FIXTURES, BOXES, ETC.). HOWEVER, I HAD NOT SPECIFICALLY ASKED THAT HE DO THIS AND THIS MAY NOT HAVE BEEN PART OF THE SERVICE HE PROVIDED. CERTAINLY NOTHING THAT WOULD KEEP ME FROM USING THEM AGAIN AT ALL.

THEY HAD TO RESCHEDULE DUE TO OTHER EMERGENCIES, BUT SINCE MINE WAS NOT ONE, I DIDN'T MIND. DEAN WAS WONDERFUL...HE IS A PERFECTIONIST AND ANSWERED ALL OF MY QUESTIONS ABOUT FUTURE WORK. HE ALSO GAVE ME SOME IDEAS AND PLACES I COULD FIND FIXTURES THAT HE THOUGHT WOULD MATCH MY TASTE. VERY FRIENDLY AND PROFESSIONAL. WILL BE CALLING AFTER THE HOLIDAY TO HAVE DEAN REPLACE FOYER CHANDELIER & OUTDOOR LIGHTS.

PATTY WAS VERY PLEASANT. SHE RETURNED OUR PHONE CALLS QUICKLY AND WAS GREAT WITH SCHEDULING. RICK TOOK A LOT OF TIME TO ANSWER MY MANY QUESTIONS DURING THE ESTIMATE. HE EXPLAINED THINGS IN LAYMANS TERMS, AS MANY OTHER COMPANIES DID NOT. MATT AND BOTH WERE PROMPT TO THE MINUTE! THEY WORKED HARD FROM THE MINUTE THEY ARRIVED. THEY WERE VERY POLITE AND NICE TO MY TWO AND FOUR YEAR OLD. THEY COMPLETED THE WORK WITH MINIMAL HOLES TO BE PATCHED. I LOOK FORWARD TO USING THEM AGAIN.

DEAN ARRIVED ON TIME AND WAS POLITE AND OFFERED US DIFFERENT OPTIONS FOR OUR NEEDS. HE WAS AWARE OF PRICE AND LET US KNOW ALTERNATIVES IF WE WANTED TO SPEND LESS MONEY. HE CLEANED UP WHEN HE WAS THROUGH. WE ARE GOING TO HAVE HIM BACK AGAIN.

THE WORKER WAS ON TIME, FRIENDLY, AND INFORMATIVE. HE ANSWERED MY QUESTIONS AND TOOK CARE OF EVERYTHING - EVEN REFERRING ME TO A CHEAPER ALTERNATIVE PRODUCT THAN ONE I HAD ASKED ABOUT.

HE EXPLAINED EVERYTHING TO ME AND THE COST WAS EXACTLY WHAT HE SAID IT WOULD BE.

EVERYONE AT MENDOTA IS PLEASANT TO WORK WITH -FROM PATTY IN THE OFFICE- TO THE FELLOWS WHO CAME OUT TO DO THE WORK. THEY WORKED HARD, DID A GOOD JOB, AND WERE VERY PROFESSIONAL AND POLITE. THEY EXPLAINED WHAT THEY WERE DOING AND WHY. THEY OFFERED SUGGESTIONS ABOUT THINGS I WOULD NEED TO HAVE LOOKED AT BEFORE THE ELECTRIC INSPECTOR CAME OUT. THEY PERSISTED ON ONE SEGMENT OF THE JOB THAT WAS DIFFICULT AND TIME-CONSUMING, UNTIL THEY GOT IT DONE AND DONE RIGHT - NOT THE EASY WAY. I WAS VERY IMPRESSED AND SO WAS THE INSPECTOR WHEN HE CAME TODAY. HE SAYS MENDOTA ALWAYS DOES A THOROUGH AND PROFESSIONAL JOB - IT MAKES HIS JOB EASIER I GUESS. THIS IS AN EXCELLENT COMPANY TO DO BUSINESS WITH. I FELT I HAD PUT MY TRUST IN THE RIGHT PEOPLE AND WAS REWARDED WITH A PROBLEM-FREE PROJECT.

THE ELECTRICIAN WAS IN THE AREA SO PERFORMED THE WORK 4 DAYS AHEAD OF SCHEDULE. TOOK LESS THAN ONE HOUR. I WAS VERY IMPRESSED.

DEAN WAS VERY HELPFUL IN MAKING SURE THE SCONCES WERE INSTALLED WHERE I WANTED & THAT THE WORK WAS PERFORMED AS REQUESTED.

RESPONDED IN A TIMELY MANNER AND WAS PUNCTUAL, COURTEOUS AND PROFESSIONAL. I WAS ASTOUNDED WHEN THE BILL SHOWED AN ADDITIONAL $89 CHARGE FOR BRINGING A 14 FOOT LADDER NEEDED TO HANG THE FOYER FIXTURE. THE PHONE ESTIMATOR DID NOT SAY THERE WOULD BE AN EXTRA FEE AND IN FACT INFORMED ME THAT SHE WOULD TELL THE INSTALLER TO BRING THE TALLER LADDER. THE ELECTRICIAN SAID HE HAD TO MAKE AN EXTRA TRIP TO GET THE LADDER AND ANOTHER TO RETURN IT BEFORE THE NEXT CALL AND HE NEEDED TO BE PAID FOR HIS TIME. I DEMANDED TO SPEAK WITH THE OWNER. THE PERSON WOULD NOT TALK TO ME, HOWEVER, RELAYED A MESSAGE THROUGH THE INSTALLER THAT THEY WOULD WAIVE THE CHARGE THIS TIME, BUT WOULD PROBABLY HAVE TO STOP INSTALLING FOYER FIXTURES BECAUSE IT WAS BECOMING TOO MUCH TROUBLE AND CONFUSION TO GET PAID FOR BRINGING THE TALLER LADDER. I FEEL THAT HIS STATEMENT WAS UNPROFESSIONAL AND RUDE. IF THE EXTRA FEE HAD BEEN QUOTED UP FRONT I WOULD HAVE HAD THE OPTION OF MAKING THAT DECISION PRIOR TO THE CALL.

IT WAS A PLEASURE TO DO BUSINESS WITH THIS COMPANY. PATTY IN THE OFFICE WAS HELPFUL AND PLEASANT, RICK WHO CAME TO MY HOME FOR THE ESTIMATE WAS FRIENDLY AND PROFESSIONAL AND HAD THE PROPOSAL BACK TO ME THE SAME DAY. JAY WHO DID THE ELECTRICAL WORK WAS PROMPT, SKILLED AND A PLEASURE TO WORK WITH AS WE DETERMINED PLACEMENT OF THE RECESSED LIGHTS. I WOULD DEFINITELY RECOMMEND THIS COMPANY.

THEY WERE A LITTLE DELAYED IN COMING DUE TO A MORNING JOB THAT TOOK LONGER THAN THEY'D PLANNED. NONETHELESS, THEY MADE EVERY EFFORT TO RESPOND QUICKLY, AND TO BE THOROUGH, PROFESSIONAL AND EFFICIENT. I WAS PLEASED.

THEY ARE ONE OF THOSE COMPANIES THAT YOU DON'T FEEL LIKE YOUR MONEY IS DRAINING OUT THE DOOR AS THEY COME IN. THEY DO ONLY WHAT IS NEEDED, AND DON'T TRY AND PUSH ADDITIONAL FEES AND SERVICES DOWN YOUR THROAT.

MATT WAS THE BEST TO WORK WITH, SMART AND VERY EASY TO HAVE IN OUR HOME.

THE ELECTRICIAN WAS VERY PATIENT, ANSWERED ALL OF MY QUESTIONS AND EXPLAINED EVERYTHING HE WAS DOING.

PATTY AND MATT ARE THE BEST! I'VE USED THEM BEFORE AND I'LL USE THEM AGAIN. THEIR PRICES ARE COMPETITIVE, THE WORK IS DONE QUICKLY AND ACCURATELY. THERE'S NEVER BEEN A PROBLEM. THEY ALWAYS COME THROUGH FOR ME AND IT'S A PLEASURE TO HAVE THEM DO MY ELECTRICAL WORK TIME AND TIME AGAIN.

JAY WAS WONDERFUL. HE HAD TO CLIMB A VERY STEEP ROOF TO INSTALL THE WEATHER INDICATORS. HE WAS PROFESSIONAL AND VERY THOROUGH. I WILL DEFINITELY CALL MENDOTA ELECTRIC WHEN WE NEED MORE ELECTRICAL WORK.