Bakken Electric, LLC

A BIT PRICEY FOR THE WORK, BUT I AM VERY IGNORANT OF ELECTRICAL STUFF AND WHO KNEW? THE TECHNICIAN WAS ON TIME AND DIDN'T MAKE ME FEEL STUPID FOR CALLING HIM IN JUST TO CHANGE OUT A LIGHT BULB. HE EVEN TIPPED ME TO A COUPON FOR THEIR SERVICES THAT I COULD USE TO REDUCE THE COSTS. HOWEVER, LATER THE OFFICE MANAGER CALLED AND SAID THAT 2 HOURS OF WORK HAS TO BE DONE BEFORE THE COUPON COULD BE USED. SHE WANTED THE DISCOUNT BACK. I SPLIT THE DIFFERENCE WITH HER, BUT SINCE I HAVE USED THIS COMPANY SEVERAL TIMES, THAT DIDN'T SEEM A CUSTOMER SERVICE SAVY KIND OF MOVE.

PATTY THE COORDINATOR WAS FRIENDLY, RESPONSIVE, AND VERY HELPFUL. SHE WORKED TO GET SOMEONE THERE THE DAY I CALLED, EVEN THOUGH SHE ORIGINALLY THOUGHT SHE COULDN'T SCHEDULE THE WORK UNTIL THE NEXT BUSINESS DAY (THE FOLLOWING MONDAY). PATTY HAD JARED THE ELECTRICIAN OUT TO THE HOUSE IN 2 HOURS. HE WAS PERSONABLE, INFORMATIVE, ON TASK, BUT VERY WILLING TO ANSWER MANY QUESTIONS, EVEN MAKING SUGGESTIONS ABOUT FUTURE WORK WE WERE CONSIDERING. JARED WORKED FAST BUT CAREFULLY AND THE PROBLEM WAS TAKEN CARE QUICKLY. MENDOTA ELECTRIC WAS GREAT AND WE'LL BE USING THEM AGAIN.

WORKER WAS ON TIME, HELPFUL, AND PERSONABLE. HE EXPLAINED THE CAUSE OF EACH PROBLEM AND WHAT HE WAS GOING TO DO. HE WAS EFFICIENT AND NEAT. THE DISPATCHER WAS ALSO VERY HELPFUL. WHEN I CALLED SHE EXPLAINED THEIR BILLING PRACTICES AND ADVISED ME TO PURCHASE NEW FIXTURES IN ADVANCE IN CASE THEY WERE THE PROBLEM.

SERVICE TECHNICIAN WAS VERY HELPFUL IN MAKING DECISION BASED ON HIS EXPERIENCE AND BUILDING CODES. EXCELLENT EXPERIENCE.

THE COMPANY WAS RESEARCHED THROUGH ANGIE'S LIST AND IT HAS RECEIVED SUPERIOR SERVICE AWARD, WHICH IT DESERVES. THE PERSON WHO DID THE CEILING FAN PLACEMENT DID A VERY GOOD JOB. HE EXPLAINED HOW TO OPERATE THE REMOTE AND THE FAN AND ALSO MADE 2 HOLES IN SWITCHBOARD FOR THE REMOTE TO BE KEPT IN IT IN CASE WE NEED TO USE IT. IT WAS QUICK AND EFFICIENT.

THEY WERE SPOT ON WITH THEIR ESTIMATE. THE ELECTRICIAN SEEMED VERY EXPERIENCED AND WORKED QUICKLY - HE EVEN TOOK THE TIME TO FIX SOMETHING INSTALLED INCORRECTLY BY THE PREVIOUS OWNER OF THE HOUSE (SOMETHING WHICH I HAD NOT REQUESTED ORIGINALLY, BUT THAT HE NOTICED WHEN HE WAS DOING OTHER WORK). OFFICE STAFF WAS KNOWLEDGEABLE/HELPFUL. MY ONLY ISSUE WAS THAT THEY HAD TO CHANGE MY APPOINTMENT TIME, SO I HAD TO DO SOME LAST MINUTE JUGGLING. THEY DID CALL A DAY IN ADVANCE OF THE APPOINTMENT TO MAKE THE CHANGE. THE ELECTRICIAN DID SHOW UP ON TIME, WITHIN THE RESCHEDULED WINDOW.

FRIENDLY AND PROFESSIONAL; WILL USE THEM AGAIN IN THE FUTURE

THE ELECTRICIAN WAS ON TIME . HE WAS ON TASK YET PLEASANT TO HAVE IN MY HOME.

AS ALWAYS, PATTY AND THE MENDOTA ELECTRIC TEAM CONTINUE TO OUTSHINE THE OTHERS IN THEIR FIELD. I CALLED THE COMPANY AT 7:30 A.M. (WHEN THEY OPENED) AND SPOKE TO PATTY. WE GOT EXCEPTIONALLY COURTEOUS SERVICE FROM HER AND SHE HAD AN ELECTRICIAN TO OUR HOUSE IN APPROXIMATELY 1 HOUR (AND IT WASN'T EVEN AN EMERGENCY). NOT ONLY DID THE ELECTRICIAN FIX THE LIGHT SWITCH, HE REPLACED ANOTHER WITH A QUALITY DIMMER SWITCH (FOR A LITTLE MOOD LIGHTING FOR THE WHIRLPOOL TUB.) :}

WE HAD MATT COME TO OUR HOUSE WHO WAS ALSO A MASTER ELECTRICIAN FOR THE COMPANY. HE WAS CALM, PATIENT, VERY KNOWLEDGEABLE AND ANSWERED ALL OUR QUESTIONS WITHOUT ANY PROBLEM. HIS WORK WAS VERY GOOD AND HE MADE IT VERY EASY APPEARING AND HANDED SINGLE HANDILY WHOLE JOB WITH A BREEZE. OVERALL, WE ARE VERY HAPPY WITH EXPERIENCE. WE DID NOT LIKE THE FACT THAT SHOES WERE NOT REMOVED DURING THE WORK AND THERE WAS SOME MINOR DISCREPANCY IN TIME CHARGED. AS PER MY COUNT IT WAS 2 HR AND 40 MIN AND I WAS TOLD BY MAIN PERSON THAT AFTER INITIAL ONE HOUR THE TIME CHARGED WILL BE AS IT IS. BUT MATT TOLD ME THAT THEY GO BY HALF HOUR AND WE WERE CHARGED FULL 3 HR'S. WE ARE OVERALL PLEASED WITH THE WORK AND THE TIME CHARGED IS NOT A BIG ISSUE FOR US ALSO, I FORGOT TO PRESENT 10$ COUPON FROM ANGIE'S LIST WHICH I HAD AND CALLED NEXT DAY TO THEM AND THEY WERE HAPPY TO CREDIT ME TO MY CREDIT CARD, WHICH WAS NICE OF THEM. I RECOMMEND THE COMPANY OVERALL HIGHLY, IF YOU ARE LOOKING FOR QUALITY WORK.

I CAN SEE WHY THIS COMPANY HAS SO MANY GOOD REPORTS. THEY WERE PROMPT, EFFICIENT, AND PROFESSIONAL. THE ELECTRICIAN KNEW THAT THE ROOM MAY GET MESSY (PLASTER CEILING), SO HE MADE SURE EVERYTHING WAS COVERED AND PROTECTED BEFORE HE BEGAN. I WOULD DEFINITELY CALL THEM AGAIN.

THE ELECTRICIAN WAS VERY PROFESSIONAL AND EFFICIENT. HE ANSWERED MY QUESTIONS CLEARLY. HE COMPLETED THE WORK IN LESS TIME THAN WAS ESTIMATED BY THE OFFICE COORDINATOR. I WAS QUITE PLEASED AND WILL DEFINITELY USE THEIR SERVICES AGAIN.

WHAT A GREAT COMPANY. PATTY, RICK AND MATT WERE PROFESSIONAL, FRIENDLY, AND VERY COMPETENT. YOU COULD NOT HAVE A BETTER ELECTRICAL COMPANY WORKING FOR YOU.

WE HAD TO DO THIS WORK TO READY OUR HOUSE FOR SELLING. THE APPOINTMENT WAS SCHEDULED FOR FRIDAY AFTERNOON, HOWEVER THEY CALLED ON THURSDAY AND SAID THEY'D BE AT THE HOUSE WITHIN THE HOUR. THE EARLIER TIME WORKED OUT OK, BUT IT WAS UNEXPECTED, AND I HAD HOUSE GUESTS AT THE TIME. THE JOB TOOK A LITTLE LONGER THAN EXPECTED (ATTRIBUTED TO OUR OLD HOUSE) BUT THE ELECTRICIAN WAS EFFICIENT AND FRIENDLY, AND SEEMS TO HAVE DONE GOOD WORK. HE REMOVED HIS SHOES EACH TIME HE CAME INTO THE HOUSE (HE WENT OUT A LOT TO HIS TRUCK) AND DID A FAIRLY DECENT JOB OF CLEANING UP AFTER HIMSELF, THERE WAS LOTS OF DUST.

PATTY IS GREAT, ALWAYS HELPFUL AND READY TO ANSWER QUESTIONS, SCHEDULE, ETC. WHEN YOU NEED THEM. SHE'S ON TOP OF THINGS ON THE OTHER END OF THE LINE. RICK PERFORMED OUR BID. DEAN WAS OUR ELECTRICIAN AND EVERYTHING WAS DONE ON TIME AND BUDGET.

MENDOTA WAS COURTEOUS, PROMPT AND VERY RESPONSIVE. THEY WERE A GREAT VALUE FOR THE WORK PERFORMED. THEY ALSO HELPED AT THE LAST MINUTE TO DO SOME WORK NOT ORIGINALLY PLANNED. WE WILL GIVE THEM MORE BUSINESS. WE CONSIDER THEM OUR ELECTRICIANS FOR FUTURE PROJECTS.

I CAN'T BELIEVE THAT HE GOT ALL THAT DONE IN A COUPLE OF HOURS. JARED WAS ON TIME AND CALLED BEFORE HE CAME TO MY HOUSE. HE WAS PLEASANT AND ANSWERED ALL OF MY QUESTIONS. HE WORKED VERY QUICKLY. I HADN'T EVEN PLANNED TO HAVE HIM INSTALL THE MOTION-SENSITIVE LIGHT, I JUST THOUGHT OF IT WHILE HE WAS THERE - HE READILY AGREED AND HAD IT DONE IN NO TIME. HE EXPLAINED TO ME HOW TO INSTALL ANOTHER LIGHT FIXTURE IN THE BATHROOM, AND TOLD ME IT WOULD BE MUCH CHEAPER TO BUY ONE AND INSTALL IT MYSELF. I APPRECIATED HIS HONESTY. ALSO, PATTY IN THE OFFICE WAS SPECTACULAR - SHE WAS HELPFUL, FRIENDLY, AND ANSWERED MY MANY, MANY QUESTIONS. WITH SUCH A LONG LIST OF THINGS TO BE FIXED, I WAS DREADING A HUGE BILL, SO I WAS SURPRISED IT TURNED OUT TO BE ONLY $224.

OVERALL VERY GOOD. VERY KNOWLEDGEABLE; GAVE ME OPTIONS AND RECOMMENDATIONS. HE WAS ON TIME. ONLY DOWNSIDE WAS THAT HE DID NOT CLEAN UP AFTERWARD, AND THEY DID NOT TELL ME THEY ROUND UP BY THE HOUR, SO EVEN THOUGH THE VISIT WAS 3 1/2 HOURS, THEY CHARGED ME FOR FOUR.

DEAN THE ELECTRICIAN WAS ABOUT TEN MINUTES EARLY FOR THE APPOINTMENT, WHICH WAS GREAT. HE WAS VERY CONSCIENTIOUS ABOUT ASKING FOR MY APPROVAL WITH THINGS THAT NEEDED MY OPINION. HE DID A GREAT JOB AND WAS OUT TWO HOURS EARLIER THAN THE ESTIMATE GIVEN ON THE PHONE BY PAT (WHO WAS AWESOME, BY THE WAY!). GREAT JOB!

CAME WITHIN A DAY, ON A FRIDAY AFTERNOON BEFORE THE 4TH OF JULY. PATTY CALLED TO MAKE SURE THEY WERE SENDING THE RIGHT PART. ELECTRICIAN TOLD ME HE'D HAVE TO CHARGE FOR AN HOUR. I ASKED IF HE COULD INSTALL TWO DIMMER SWITCHES WHICH HE WAS HAPPY TO DO.

EVERYONE WAS GREAT, ON TIME AND PROFESSIONAL. THEY WORKED WITH MY FREELANCE HOURS AND KNEW I WANTED THE WORK DONE SOONER RATHER THAN LATER. I WAS SO IMPRESSED I HAD THEM COME BACK AND BID OUT SWITCHING MY ELECTRICAL SERVICE FROM FUSES TO BREAKERS.

THE EXPERIENCE WAS VERY GOOD. THEY CAME OUT QUICKLY FOR THE ESTIMATE, AND SINCE THE JOB WAS SMALL SQUEEZED US IN ABOUT A WEEK LATER. THIS WAS MUCH EARLIER THAN WE HAD EXPECTED. THE JOB WAS DONE QUICKLY WITH A GOOD CLEANUP. THEY WERE VERY PLESANT PEOPLE TO DEAL WITH.

ON TIME (EARLY) AND DID VERY GOOD QUALITY WORK. FINISHED IN ONE DAY. THEY DID A NICE JOB AND I'M PLEASED WITH THEIR SERVICE. THE PRICE WAS REASONABLE.

ELECTRICIAN WAS PROMPT, COURTEOUS AND EFFICIENT. HAVING TIME REMAINING AFTER HE FIXED THE LIGHT, THE ELECTRICIAN ANALYZED A BATHROOM CEILING FAN PROBLEM AND SUGGESTED A SOLUTION. WHEN I CALLED THE NEXT DAY TO MENTION A DETAIL OVERLOOKED ON FIRST VISIT, THE COMPANY SENT ANOTHER ELECTRICIAN FOR A QUICK FIX AT MINIMAL CHARGE.

HE DID A GOOD JOB; WAS ON TIME. I THOUGHT PATTY IN THE OFFICE WAS FABULOUS. I WAS SURPRISED AT THE PRICE (MY OWN FAULT; I DIDN'T GET AN ESTIMATE IN ADVANCE). I THOUGHT IT WAS PRICEY.