Babcock & Son Security Corp

If you like good customer service and quick response time this is the place to go! I called ahead and spoke with a nice person who quoted me on a new Toyota car key fob, cutting, and coding. I was also briefed on the what the process would be upon arrival. 20 minutes later I was at their location being serviced. They even went the extra mile and lubricated a sticky lock on my trunk lid as well as the door. Many thanks for being in business!

very responsive. easy to schedule. good service

On time, good job

It went really well. I was very pleased.

Everyone was extremely helpful.  They offer free estimates and will come to your home for that.  I would recommend going into the store to see samples before ordering as we did.  The installation went smoothly.  Pierre had to come back the next day because of an additional part he needed and helped get the door secured for the night.  Very professional and great quality locks.

Work was done and payment made.  I was able to lock up the unit that evening.  When I returned the next morning I couldn't turn the deadbolt lock.  I tried for several minutes as did one of the tenants - it wouldn't budge.  I contacted the provider - after a half hour I was told that they couldn't come out to look at it for over three hours.  As I had the tenant coming right away with a truckload of furniture (and they needed to both return the truck and get back to work right away), I had to get the door open.  The provider offered no option other than to wait.  I then had to call another locksmith to come out and fix the mistake.  The second locksmith found that a circular piece of the lock had been put back incorrectly and that was what was stopping the deadbolt from opening.  I was charged a further $105 to fix the mistake Babcock had made.

They're honest, they have integrity and trustworthy. They have a very good service.

Super impressed. I called Babcock & Son Security Corp. at 4pm on a Tuesday, hoping to get someone out to my house that same day. Not only were they able to come out that day, they were at my house within 30 minutes. The pizza guy can't even do that. The locksmith, Pierre, was pro. I couldn't recommend them enough!

They came promptly and were very professional.
We had them install Medeco deadbolts on our (2) exterior doors.
We had just moved into the house and wanted the deadbolts replaced.
The former owners also failed to leave a key for the interior door handles (several door handles to rooms had locks in them).
Instead of suggesting replacing the lockable handles, the locksmith just took one of the handles out off and brought it to his van.
He then came back 5 minutes later with a set of keys and put the handle back on.

I have worked with these people for years. they are the best.

I have been using them for years.  They are fabulous!  Their pricing is reasonable.  We get specialized keys from them.  They are friendly, fast and helpful.  They go out of their ways to be helpful.  One time, my trunk lock would not work, and it had nothing to do with the keys that they had made.  But they came out and tried to help me.

I was having a hard time finding a locksmith who was able to get here same day, as the issue was our daughter's bedroom door was closed and unable to be opened. Babcock & Sons were the only company who would make us a priority!
The repair was fast and done very well. He even gave a suggestion as to where to find replacement crystal door knobs for our home.
I would call these guys again in a heartbeat.

They show up on time and they do their job.

I would recommend them highly; they were really good. They were very prompt and showed up right away. They were able to get the job done that day and they didn't have to come back. It was a good experience overall.

Phil was great. After calling Babcock and Son, they were able to send someone out the next day to change my locks. Phil was very prompt, courteous, and professional. He was very knowledgeable and speedy. He had both locks done in about 40-45 minutes. I'd highly recommend them and use them again in a heart beat.

The man arrived on time and did excellent work.

Superb. Only small glitch is that the price of installation charged on site exceeded the price quoted in the shop. My wife went to the shop, chose the locks and made the arrangements and I was home for the installation. So that discrepancy was not discovered for a day or so and by that time we decided to just let it be.

Had a roommate that move-out and was still coming to the house when I was out. I called Babcock to re-key the house because they had re-keyed the house when I moved-in 3-years before (at my realtor's suggestion). They were out the same day. In the discussion about what I was trying to accomplish, they explained how houses were broken into and suggested deadbolts (while apologizing for it sounding like an up-sell tactic). They went to the shop to find locksets that matched existing hardware metal/color and were done in 2-hours. They even vacuumed up carefully to make sure none of the wood shaving was left on the floor. Babcock was once again performed very nice, professional, clean work.

The work was excellent. They were very friendly and I would use them again.

Babcock and Son gave me an estimate, made sure the product was what I needed and was prompt in arriving to install. They also instructed me in how get replacement keys for a restricted key.

The person who came to my house was very nice and very informative. He took time to explain the advantages of replacing my locks versus merely re-keying. However, he was not at all pushy. I decided to replace one lock with a fairly expensive set but only had new keys made for the other two locks. I later went to the shop to have more keys made. They did a great job, and I'll use them again for any future locksmith work.

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PHIL (THE OWNER) CAME OVER ABOUT 15-MINUTES AFTER I STOPPED IN THE STORE (I'M 3-BLOCKS AWAY). HE DID THE WORK IN 30-MINUTES AND WAS ON HIS WAY.

FRIENDLY & PROMPT SERVICE. THE WORK WAS DONE QUITE QUICKLY. WORK WAS QUALITY, & THE REKEYED CYLINDERS & NEW KEYS WORKED SMOOTHLY & EASILY. PRICE IS AVERAGE.

I KNOW I HAD WORK TO DO WHEN I CLOSED ON MY HOUSE AND THE PREVIOUS OWNER HANDED OVER A BAG OF LOOSE KEYS, ONE FOR EVERY LOCK IN THE HOUSE. BABCOCK WAS VERY HELPFUL IN EDUCATING ME AT THEIR SHOWROOM. THEY TAUGHT ME ALL ABOUT DEADBOLTS AND WHAT THE KEY FEATURES WERE. THEY WERE VERY HONEST ABOUT MY NEEDS AND DID NOT TRY TO SELL ME THE HIGHEST PRICED PRODUCTS. THEIR INSTALLATION WAS EASY TO SCHEDULE AND HAPPENED VERY QUICKLY. THE INSTALLER ASSESSED MY SECURITY NEEDS AND EVEN SWITCHED PRODUCTS WHEN HE REALIZED THAT AN INTRUDER COULD REACH THROUGH A WINDOW TO FLIP OPEN ONE DEADBOLT. THE STRIKEPLATES THEY INSTALLED ARE EXTREMELY TOUGH AND THE SCREWS GO DEEP INTO THE STUDS THAT FRAME IN THE DOOR. I GOT GOOD VALUE AND CONVENIENCE FROM THEIR WORK. IT S VERY NICE TO HAVE ONE KEY! $421.83 (LABOR WAS $204, PARTS WERE $203.58.)