Aspen Medical Group - Bandana Square

I have been going to them for years and I have been satisfied with the service I get, it is close to my house and I can get in as quickly as I need to and I am satisfied with them.  She is a very good doctor and I am more than satisfied with her.  She is very pleasant, very outgoing, answers your questions, does not beat around the bush, has good bed side manner.

The doctor's bedside/chair-side manner was good. The reason I went there is because their hours were convenient. There were not a lot of other places in the area that were open, but I did not have much interaction with them because I was referred to a specialist. My overall experience with them was not extraordinary, but it was good. They are fast.

I barely had time to sit in the waiting room before I was called in!  I have seen Dr Haberman three times since 2011.  He has been friendly and courteous at all times.  He was thorough and I feel confident in his diagnosis and treatment.  I am irritated at the inconvenience of having to call the Aspen Allina Bandana Square office to get them to obtain prior authorization from my insurance.  The medication is from Lloyd's Pharmacy in St Paul and although Lloyd's is happy to fax a notice to the Doctor when the prescripition needs prior authorization, the Doctor prefers that I call him.  The explanation is that the faxes don't get to his office.  I find this to be unprofessional from an office management perspective and their solution is to inconvenience me.  I also feel that it would nice to be able to email or reach the Doctor electronically, but since I guess since he is a specialist, he is not available through Allina's mychart.com site.  I also thought that I might schedule a check up for my annual visit and hearing test while I was at the clinic for this visit.  However they only schedule 6 months out.  So somehow, I am supposed to remember to call for an appointment after January 2014 to get on their schedule.  More inconvenience to me.

It went excellent. He is thorough, knowledgeable and personable.

Check-in was quick- even with a trainee helping me.
The CT tech came for me exactly on time. He was very efficient. Several times I was asked if I had any questions. I was in and out in under 20 minutes!

I've been seeing Dr. Richardson for quite a few years, and she's fantastic. She's always very personable, and is able to address any concerns I might have. I'd highly recommend her.

They were very nice. I really was impressed with them. They were friendly, easy to deal with. There was lots of services in one place. I got the appointment within days. I walked in. They got me into the lab right away. They got me into x-rays. They did everything. It took me less than two hours to get what I would have expected in my old life with another health care provider in California would have taken me five days. It was a brand new facility.

Great, staff is efficient and friendly

The surgery was a success.  Dr. Ashford had told me that due to the size of the tumor, he might not be able to proceed with the laser (i.e. I would need the traditional hysterectomy).  I am happy to say that Dr. Ashford was able to perform the laser hysterectomy, despite the size of the tumor.  In consulting with another well known gynecologist/surgeon prior to having Dr. Ashford perform the surgery, she had told me that she would be unable to even do the laser surgery (it's a very difficult/technical skill).  I'm very happy that I went with Dr. Ashford.  He is an excellent surgeon and I would highly recommend him. 

My appointment was very easy and quick. All my questions were answered and the doctor was on time and very friendly and helpful. Very pleasant disposition and offered very good suggestions, some that I hadn't even thought of, like a healthcare directive.

It took over a month to get the appointment but the actual appointment went well.  I didn't have to wait more than a few minutes.  Both Dr. Peterson and her staff were very friendly and helpful. .  She reviewed the spots and diagnosed the cause, reassuring me it was a minor skin condition and nothing to be worried about.  She spent a lot of time listening and questioning to identify my concerns.  She perscibe two items and was very detailed about the proper use.  I will ask for her the next time I need a dermatology appointment.
The clinic just moved to new offices.  The parking was confusing but the offices were very nice

The doctor I see is named Janet Lageson.  She's is great at making herself available to me.  She is knowledgable.  She cares about her patients, and knows her patients.  You're not a number when you go in; you're a name and a face.  If I need her in an emergency situation she tells me to make the nurse find her, because she knows I only come in when it's an emergency.

I had some questions in addition to coming for a regular preventive exam. Dr. Randall listened to each question asked her own if she needed additional information and then provided her professional opinions and treatment suggestions with compassion.

I went to get money off my insurance deductible. The doctor seemed confused by the form and I ended up with a $150 administration fee. After multiple calls to the clinic, it was removed. Other than that it was pretty easy to get an appointment and the parking was convenient.

I went to the Aspen Medical Group because I had a very bad case of the flu.  So I was a walk-in.  I got there before critical care hours and the front desk staff asked if would I like to see a regular doctor instead.  I said that would be great.  I received care from Dr. Mageli and even though he was not my primary doctor, I felt very good about him.  He was a great listener, and took me very seriously.  I was concerned that I might have phenomena.  His bed side manner was great and I felt immediate trust in him.  Which says a lot from me as I usually feel more comfortable with women doctors.

She is very patient and enjoys educating her patients. She is very personable. She's good at explaining complicated information and giving supportive data with those explanations.

See above.

.

I was planning on being out of country for a few weeks and wanted to
rule out any serious possibilities that might require treatment in a
foreign country. Dr. Williams took my concerns seriously, was pleasant
and very professional.

Not much additional to tell on this visit.  Since I recently  became eligible for Medicare, I  noticed that the nurse has added some screening questions to measure mental health and alertness, and possible despondency.   Beyond that, it was a simple annual exam, and I had no problems to raise with the doctor, thankfully.   After the lab tests, I received prompt results on "My Chart" an Aspen feature that notifies patients when test results are available.  I like the MyChart feature, because it allows me to schedule office visits by computer over the internet, and allows me to review my personal medical history.

She is a great doctor. They lost a couple of doctors lately, so they have very limited availability.

She is a great doctor. They lost a couple of doctors lately, so they have very limited availability.

She spends a lot of time with you and she is very thorough.  She is a really happy person and makes you feel like you are important.

Good bedside manner.  Recommended treatment was an invasive procedure.  A second opinion from a different doctor was that it invasive procedure was completely unnecessary.