Air Knights Heating & Cooling Inc

Paul is a thief and extremely unethical. He lied about how much freon my unit takes, and then over charged me on both the amount and price per lb! I had several other technicians come out and tell me my unit only takes 5lbs yet he charged me 7lbs and for a ridiculously expensive amount, and the pictures below prove it. You can get refills for $80 of 410A from other quotes in the area and he charged double. He then will try and strong arm you into a useless warranty when you can get your unit filled 3 times over for the same cost as his warranty. Him and his office will dodge your calls after they have stolen your money. Please read his reviews on yelp before reaching out to this company as others have had the exact same experience with him LYING about how many lbs a unit will take. He has a 2.4 rating on Yelp for a reason, which is hard to do unless you're an unethical a******. I will be notifying the better business bureau of his theft and crimes

Charged me 1700 to refill freon and sealed leaks with 3 year warranty. Warranty is a farce. Unit was still leaking after I got a 2nd opinion. Was only out there for 10 minutes. Very unprofessional. Don't believe the reviews. Posted a review on Google and some how it was removed. Use this company with caution. I would take the time and get a 2nd and 3rd opinion. You will save a fortune.

Called and asked for an inspection of my garage heater. Was quoted $120 for the tech to come out. I remarked that prices have really climbed - thinking nothing of it, just sighed. The young lady asked me to hold, and came back telling me that she spoke to the owner they had a special for $75. I was pleased. Cool. Tech showed up, and did the inspection. He blew out the blowers as they were dirty. The space heater worked fine. Then he told me that garage heaters were not on the special, and the price was now the aforementioned $120. Confused, I said I had explained it all to the people at the office; he didn't care. $120 is the price. I commented that they should get their stories straight and paid. The tech was not the most sociable person I've ever met, not rude, but dang close. He acted as if doing his job was doing me a favor and his needing to be there was an unforgivable imposition. I paid, but feel kind of crappy about the whole thing. Won't ever use them again. If you can't trust what the owner tells you, then the rest of it is just not worth it.

Paul responded to my inquiry in less than 5 minutes, it was incredible! He was extremely helpful and was actually able to help me resolve my issue over the phone. I would absolutely go to him again for any future issues I may have!

Paul and crew were fast and efficient in removing my old furnace and installing the new one. They did a great clean up job taking all of the old equipment with them. They also installed a humidifier on to my new furnace and it works great. Fast forward to summer and my AC would not turn on and it seemed like my thermostat was not working. Paul showed up on time and took a look and found a loose wire that was the problem with my theromstat not sending the information to my AC. Five minutes in and out of my home with no charge and I will be cool this summer! Thanks Paul!

Service technician was very unprofessional. Air knight was used by my home warranty company to look into a water leak in my furnace room occurring in my central A.C unit. When the technician arrived I informed him of the issue and also showed him where the leak had occurred. He informed me that he was going to look at the A.C unit outside my home. The technician went outside my home and was on his phone for a while then left without coming back into my home to give an update of his findings. When I contacted the tech to find out why he left and what occurred he stated that my home warranty is aware of the issue and stated the unit may need some Freon, but most likely should be replaced. He mentioned my home warranty will contact me for the next steps on repair. Little did I know that he told my home warranty different information that I refused service, which was a lie because he didn’t follow up with me regarding the service request till I called. It was a complete waste of time and didn’t make sense to me that a service technician would show up to waste my time and his only to lie about denying services. If you want professional service I advise don’t use this company.

Great! Prompt, knowledgeable and competent installer. System works fine.

They have not called.

I requested quotes from Angi May 26 Air Knights called that night, did an assessment the next day and gave me options of repairing or replacing with SEER options. A SEER 16 was recommended. I purchased the replacement. The installation was June 1. The sales and service people are very knowledgeable and courteous. I plan to replace the maintenance with Center Point with Air Knights for both the furnace and air conditioner. I highly recommend Air Knights.

One of the best service I ever had, when I call the company they immediately responded and that same day the repair person came who's name is Paul ,he is very nice and respected person ,he checked the heat and told me exactly what the problem was and told me what is to be done,at the end of the day everything was fixed ,I highly recommend this company to anyone who has issues with their heating system or cooling system to check them out.

Fast service

The service was very good. I would hire them again in the future.

Excellent service! Difficult to find someone to come out and this company came out immediately, very reliable, professional and affordable.

They came quickly, were respectful, I didn't have to listen to upselling, and were very fair priced.

The people were great and they fixed some other electrical issues I had. They are friendly and did a great job on everything.

very well! they were fast and efficient! I will use them again this summer

This company is wonderful!

Great, would hire again

It was a very cold, very windy night and the furnace went out. Air Knights saved me by diagnosing the problem as a blocked roof vent. He offered to go up and dig it out, but I didn't want to risk him falling. Nice to offer, though! After I got it shoveled off, the furnace still didn't start - so I called Air Knights and they talked me through the careful process of what to do. It has worked like a champ ever since. So nice. Very professional. Will difinitely be my first call in the future.

The furnace has worked perfectly since getting the new part, even during nights of -15 degrees F.

"Air Knights responded within 2-3 minutes and arrived within a couple of hours on that Saturday night. James worked about 1 and 1/2 hours and explained the problems. It was decided due to the cost of the repair it would be better to get a new furnace. He suggested we get space heaters for the night to keep the house from going from below freezing. He normally had space heaters to loan out but due to so many calls, didn't have any in the truck. He had us buy some and then he took them and reimbursed us for them after the new unit was installed. The next day, Paul, the owner, of the company brought the new furnace unit. The following day, James installed the unit. He was very nice, very knowledgeable, professional, very dedicated to his job. We've been very pleased. "

My furnace was not working.

Great. Repaired in 10 minutes. Didn't try to sell me on anything else. Straight forward and honest.

They were fantastic!!! Technician Dmitri came out on an emergency basis, on a super cold day, and was pleasant and calming, while I was frantically assuming the worst. He seemed very experienced, as he knew just what to look for. He thoroughly checked everything out, took readings, cleaned things off and diagnosed the problem. He quoted me a good price on a replacement part, and the charge for the trip and diagnosis was EXTREMELY reasonable. I was so impressed with their responsiveness, the tech’s empathy and professionalism, and the price that they are on my “go to” list should I have any more problems.

did nothing to tune up or repair furnace, was told furnace was junk and needed a new furnace asap, called another contractor who replaced motor bearing for $500 and was told furnace was in good operating condition otherwise and should last a good five years or more.