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Air Knights Heating & Cooling Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Air Knights Heating & Cooling Inc has been servicing Twin Cities and the surrounding areas since 2010. We offer all types of HVAC services, 24/7, no extra charge. We take full pride in what we do and treat your home as if it was our own. Regardless of the season, we're here to help you with your heating or cooling needs.
Business highlights
Emergency services offered
15 years of experience
Services we offer
& Thermostats., Air Conditioning & Cooling Systems, Electric Furnace & Forced Air Heating System, Gas Furnace, Heating & Furnace Systems, Oil Furnace
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.348 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 2% | ||
| 0% | ||
| 8% | ||
| 10% |
Showing 1-25 of 48 reviews
Matt H.
Jul 2025
Paul is a thief and extremely unethical. He lied about how much freon my unit takes, and then over charged me on both the amount and price per lb! I had several other technicians come out and tell me my unit only takes 5lbs yet he charged me 7lbs and for a ridiculously expensive amount, and the pictures below prove it. You can get refills for $80 of 410A from other quotes in the area and he charged double. He then will try and strong arm you into a useless warranty when you can get your unit filled 3 times over for the same cost as his warranty. Him and his office will dodge your calls after they have stolen your money. Please read his reviews on yelp before reaching out to this company as others have had the exact same experience with him LYING about how many lbs a unit will take. He has a 2.4 rating on Yelp for a reason, which is hard to do unless you're an unethical a******. I will be notifying the better business bureau of his theft and crimes
Thomas T.
Aug 2022
Charged me 1700 to refill freon and sealed leaks with 3 year warranty. Warranty is a farce. Unit was still leaking after I got a 2nd opinion. Was only out there for 10 minutes. Very unprofessional. Don't believe the reviews. Posted a review on Google and some how it was removed. Use this company with caution. I would take the time and get a 2nd and 3rd opinion. You will save a fortune.
Kenneth R.
Jun 2022
Called and asked for an inspection of my garage heater. Was quoted $120 for the tech to come out. I remarked that prices have really climbed - thinking nothing of it, just sighed. The young lady asked me to hold, and came back telling me that she spoke to the owner they had a special for $75. I was pleased. Cool. Tech showed up, and did the inspection. He blew out the blowers as they were dirty. The space heater worked fine. Then he told me that garage heaters were not on the special, and the price was now the aforementioned $120. Confused, I said I had explained it all to the people at the office; he didn't care. $120 is the price. I commented that they should get their stories straight and paid. The tech was not the most sociable person I've ever met, not rude, but dang close. He acted as if doing his job was doing me a favor and his needing to be there was an unforgivable imposition. I paid, but feel kind of crappy about the whole thing. Won't ever use them again. If you can't trust what the owner tells you, then the rest of it is just not worth it.
Kathy M.
Jun 2022
Paul and crew were fast and efficient in removing my old furnace and installing the new one. They did a great clean up job taking all of the old equipment with them. They also installed a humidifier on to my new furnace and it works great. Fast forward to summer and my AC would not turn on and it seemed like my thermostat was not working. Paul showed up on time and took a look and found a loose wire that was the problem with my theromstat not sending the information to my AC. Five minutes in and out of my home with no charge and I will be cool this summer! Thanks Paul!
Andrew E.
Sep 2021
Service technician was very unprofessional. Air knight was used by my home warranty company to look into a water leak in my furnace room occurring in my central A.C unit. When the technician arrived I informed him of the issue and also showed him where the leak had occurred. He informed me that he was going to look at the A.C unit outside my home. The technician went outside my home and was on his phone for a while then left without coming back into my home to give an update of his findings. When I contacted the tech to find out why he left and what occurred he stated that my home warranty is aware of the issue and stated the unit may need some Freon, but most likely should be replaced. He mentioned my home warranty will contact me for the next steps on repair. Little did I know that he told my home warranty different information that I refused service, which was a lie because he didn’t follow up with me regarding the service request till I called. It was a complete waste of time and didn’t make sense to me that a service technician would show up to waste my time and his only to lie about denying services. If you want professional service I advise don’t use this company.
Linda B.
Sep 2021
Great! Prompt, knowledgeable and competent installer. System works fine.
Dale O.
Jun 2021
I requested quotes from Angi May 26 Air Knights called that night, did an assessment the next day and gave me options of repairing or replacing with SEER options. A SEER 16 was recommended. I purchased the replacement. The installation was June 1. The sales and service people are very knowledgeable and courteous. I plan to replace the maintenance with Center Point with Air Knights for both the furnace and air conditioner. I highly recommend Air Knights.
Hassana W.
Mar 2021
One of the best service I ever had, when I call the company they immediately responded and that same day the repair person came who's name is Paul ,he is very nice and respected person ,he checked the heat and told me exactly what the problem was and told me what is to be done,at the end of the day everything was fixed ,I highly recommend this company to anyone who has issues with their heating system or cooling system to check them out.
Response from Air Knights Heating & Cooling Inc
"Thank you!"
Chris T.
Feb 2021
Fast service
Mark I.
Feb 2021
The service was very good. I would hire them again in the future.
Stefanie M.
Feb 2021
Excellent service! Difficult to find someone to come out and this company came out immediately, very reliable, professional and affordable.
Response from Air Knights Heating & Cooling Inc
"Thank you [Member Name Removed]!"
Julie S.
Feb 2021
They came quickly, were respectful, I didn't have to listen to upselling, and were very fair priced.
Response from Air Knights Heating & Cooling Inc
"Thank you!"
Joyce H.
Feb 2021
The people were great and they fixed some other electrical issues I had. They are friendly and did a great job on everything.
Darius P.
Feb 2021
very well! they were fast and efficient! I will use them again this summer
Response from Air Knights Heating & Cooling Inc
"Thank you!"
Candy R.
Feb 2021
This company is wonderful!
Richard W.
Feb 2021
Great, would hire again
Kristin F.
Feb 2021
It was a very cold, very windy night and the furnace went out. Air Knights saved me by diagnosing the problem as a blocked roof vent. He offered to go up and dig it out, but I didn't want to risk him falling. Nice to offer, though! After I got it shoveled off, the furnace still didn't start - so I called Air Knights and they talked me through the careful process of what to do. It has worked like a champ ever since. So nice. Very professional. Will difinitely be my first call in the future.
Elizabeth A.
Feb 2021
The furnace has worked perfectly since getting the new part, even during nights of -15 degrees F.
Drew B.
Feb 2021
"Air Knights responded within 2-3 minutes and arrived within a couple of hours on that Saturday night. James worked about 1 and 1/2 hours and explained the problems. It was decided due to the cost of the repair it would be better to get a new furnace. He suggested we get space heaters for the night to keep the house from going from below freezing. He normally had space heaters to loan out but due to so many calls, didn't have any in the truck. He had us buy some and then he took them and reimbursed us for them after the new unit was installed. The next day, Paul, the owner, of the company brought the new furnace unit. The following day, James installed the unit. He was very nice, very knowledgeable, professional, very dedicated to his job. We've been very pleased. "
Karisma D.
Dec 2020
My furnace was not working.
Marty E.
Oct 2020
Great. Repaired in 10 minutes. Didn't try to sell me on anything else. Straight forward and honest.
Karen H.
Jan 2020
They were fantastic!!! Technician Dmitri came out on an emergency basis, on a super cold day, and was pleasant and calming, while I was frantically assuming the worst. He seemed very experienced, as he knew just what to look for. He thoroughly checked everything out, took readings, cleaned things off and diagnosed the problem. He quoted me a good price on a replacement part, and the charge for the trip and diagnosis was EXTREMELY reasonable. I was so impressed with their responsiveness, the tech’s empathy and professionalism, and the price that they are on my “go to” list should I have any more problems.
Response from Air Knights Heating & Cooling Inc
"Hi [Member Name Removed], So glad to hear you had positive experience with one of our technician. We are so pleased to service you!"
CATHLEEN A.
Jan 2020
did nothing to tune up or repair furnace, was told furnace was junk and needed a new furnace asap, called another contractor who replaced motor bearing for $500 and was told furnace was in good operating condition otherwise and should last a good five years or more.
Gregory S.
Sep 2019
Excellent service - very responsive to my request through Angie's List. Was able to get same day service while other businesses were a full week out. This was much appreciated with the late season heat wave. All the work on the unit, as well as determining if warranty was still in effect, filing the warranty paperwork, locating and getting the parts was done quickly and professionally.
Lindsay G.
Jul 2019
DO NOT HIRE! If I could give negative stars I would. I have had this company come out to my house on many different occasions and they have only gotten worse each time. On this most recent time (7/10/2019) they gave us a window of 5-9 and it was approaching 8 and I worked early the next morning so I called them and asked around what time they were going to come. They told me that I didn't answer my phone earlier and that he called 6 times when he only called once that day so they canceled. It's been in the high 80s and getting hotter in the next week and expalined to them that I need to have my AC fixed and how unprofessional they were acting. They came out to my house and told me I was basically delusional for thinking anything was wrong and told me everything worked perfectly. Not to mention I just paid them $200 the last time to fix this exact problem! When I brought this up to him he told me that he didn't even look outside at the unit because he "was focusing on something else". I continued to explain how no cold air would come out and if they could look at it again and they started raising their voice at me saying how my house is now "red-flagged" and they will "never service my house again". I am so infuriated at this company and how unprofessional they are and how they treated me! After they were done yelling at me and my family they slammed my front door and walked to their van through my yard and over my grass seed that had been growing for a week now and was just starting to come up. They got in their van and sped off in my residential neighborhood with kids playing outside. I would not wish this service on my enemy and I am so taken back by the disrespect I was given. After reading some reviews it seems very probable that Paul has something against people when working through their home warranty. I had no other choice but to work with this company because of my home warranty. Total B.S.
Response from Air Knights Heating & Cooling Inc
"[Member Name Removed], It is very unfortunate that you feel the need to put false information on this review. Our records as well as your home warranty records show that there was only one visit to your residence once on 6/24 for a furnace claim. At the time of the visit no mechanical failure was found. You had submitted a recall on July 8th to which we set up an appointment for on 7/10 between 5-9. You were advised of our policy that we call before we arrive, yet you had failed to respond to our calls to verify you were home. We called you 6 times with no response, therefor you've missed your appointment. You also made a false statement saying we charged you $200.00. We only saw you once on 6/24 & collected $100 deductible that was due. Keep in mind we have all of our records on the only service we came out on, the only $100 you've paid and the calls we have made. You've mentioned we didn't look at your a/c unit, why would we? You submitted a claim for your furnace and not a/c and that is what we came to look at. That was the only focus is the only claim you put in for furnace to be looked at. If you wanted your a/c to be looked at you would have had to submit another claim for your a/c. We understand that you are upset you missed your appointment last night but that isn't our fault. Yes, you are red flagged in our system and we will never service you again. We had filed a complaint against your false accusations with your home warranty. We are honest company and we do not wish to give you another service to your home. We work with many home warranties and treat every customer, warranty or not the same with respect & honesty. It is very disturbing to see that you took the time out of your day to write this false review and accuse us of the things that never happened. We hope the next person that comes to service you won't be treated the way you treated our company. In the end you are the only one making up a false review here. We are taking legal actions against you, if you don't stop making untruthful comments about our company. Sincerely, Air Knights Heating & Cooling Team"
Licensing
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FAQ
Air Knights Heating & Cooling Inc is currently rated 4.3 overall out of 5.
Air Knights Heating & Cooling Inc accepts the following forms of payment: CreditCard
Yes, Air Knights Heating & Cooling Inc offers free project estimates.
No, Air Knights Heating & Cooling Inc does not offer eco-friendly accreditations.
No, Air Knights Heating & Cooling Inc does not offer a senior discount.
Yes, Air Knights Heating & Cooling Inc offers emergency services.
No, Air Knights Heating & Cooling Inc does not offer warranties.