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ADT Security Services, Inc

Founded 1874 • With Angi since June 2001

4.1

(103) Verified Reviews

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Description

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles....

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Verified Reviews

A few reviews for this pro...
5.0

08/26/2017

Excellent! Bill was out technician and I can't say enough about him. He arrived on time, was super professional and coached us on everything he could about the existing system and how to use it. He installed a Pulse system and fire alarm, and taught is how to manage the system for our lifestyle and needs. No question was unanswered and he has a great way of explaining situations and how the system...

Description of Work
we moved to a different house that had an ADT security system installed and we needed to take over the account and learn how to use it.

Category home security systems

5.0

11/05/2014

The service technician was fantastic. The call center experience was terrible. We will see what happens in the future.

Description of Work
They took over our security system and add cellular up-link and a few glass break censors.

Category home security systems

1.0

01/29/2014

Overall the customer service was appalling. We were charged over $1000 but it was never clear exactly what we paid for. The local rep did not return my phone calls and could not provide me with an itmeized bill. I spoke with his manager but eventually was told the installer would tell me what we had paid for. The prewiring was never done, once due to a schedule miscommunication on our end when the...

Description of Work
We were remodeling a house and wanted to have ADT come do prewiring and set up an alarm system for the house.

Category home security systems

5.0

01/29/2014

It is a national company and I have a contract with them. Monthly charges are $55. We have used them for a long time and they provide a good service.

Description of Work
I use ADT Security for security services.

Category home security systems

5.0

12/17/2013

They are wonderful.They have the best system, I would recommend them.

Description of Work
I have an alarm system with them.

Category home security systems

    Services Offered

    Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal
    Senior Discount
    10 -20%
    Emergency Service
    No
    Warranties
    No