
Lewis Insulation Inc
About us
Owner operated. Also services Sherburne & Stern counties & portions of Chisago county. Also serves Northern MN. Award winning. Additional email - [email protected]. Additional contact name - Nancy Lewis.
Business highlights
Services we offer
Attics, Closed Cell Spray Foam Insulation, Residential & Commercial Fiberglass & Cellulose Blown-In Insulation, Soundproofing, Vacuum Removal of Damaged Insulation, Venting, Walls
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
3% | ||
1% | ||
0% | ||
0% |
I am refinishing 1/2 my basement in an old 1960's rambler, I had already had the framing up (left a 1" gap behind framing for the spray foam) and passed my electrical inspection, was just waiting on some insulation. When I called on Thursday, the ballpark quote given on the phone was accurate after the actual estimate. Estimator said they had a job Monday morning close by and could do the work after that.
Monday morning, the crew showed up early and were very helpful in informing me about the product and the process. They put tape on all the framing and covered the floors, so that when they were finished the room was ready for me with no mess!!! They were in and out very quickly and again were helpful (I asked a lot of questions!!)
Another thing to note, the estimator noticed that I had a large quantity of "sound" insulation in my garage when he arrived, after we were talking about the project in my basement I was explaining what I was doing (music room in the basement) and was trying just to improve sound absorption, he recommended I try using resilient channels in the ceiling and even had his crew show up Monday with an example of the product and where I could get it. But the thing I really liked about it was he was just informing me about something rather than trying to sell it to me, I was very appreciative of the information.
I am very pleased with the quality, timeliness and friendliness of everyone I talked to or worked with a Lewis Insulation.
placed large cloth drop sheets where they were walking.
Fun to watch them blow insulation in -- poked my head up there to see before and after.
Already can see a difference on the roof (much less snowmelt compared to before).
Very happy with their service
Crew was very professional and very courteous - took shoes off before they got the drop cloths down, cleaned up afterwards, even vacuumed! Explained process and made sure I saw exactly what they did.
Very refreshing dealing with Lewis Insulation - no wonder they are so busy!
One thing I really liked was how they kept in touch after the job. Since Lewis Insulation works closely with Centerpoint Energy, Lewis Insulation knew the 2013 rebate forms were still being printed at the time of their work. As a result, they sent me an email the following week letting me know that the new 2013 forms had arrived and my completed rebate paperwork was in the mail. Lewis Insulation filled out the CenterPoint Energy rebate paperwork, which allowed us to apply for a $500 rebate based on their work. Brian Lewis also provided a $25 Angies List discount. Between the rebate and discount, the final out-of-pocket expense for the insulation will be $1855.
Centerpoint Energy estimates the annual heating/cooling savings to be 17%, which if accurate, will be a quick payback period.
2 of his employees came promptly early on the morning of the day scheduled, they completed their work on time, and cleaned up the area. They laid drop clothes through the path of the home, and were courteous telling us when they were going on break.
The work included, prying up the floor boards to insulate between the subfloor, increasing ventilation by adding vents through our soffets, blowing in insulation in all attic areas, sealing off and installing foam on the doors to all attic openings, and installing foam board in the area that is storage (instead of the blown in insulation).
We apprciated the cleanliness, price, and flexibility. Due to the weather, our job also includes 2 roof vents being added on the west facing side of the house, but that was not done due to icy conditions. This is set to happen in the spring.
As it turns out, four of the companies would have been able to fit me in. Nancy called me within an hour or two of submitting Lewis Insulation's online form. She set up an appointment for Brian to take a look the following morning. Brian was the only contractor that came out to take a look; the other bidders went off of my measurements. Brian was quick and efficient with his assessment. He finnagled his schedule to fit me in the following Friday (today!). Brian returned again yesterday afternoon to check up on the situation in my basement and prepare instructions for his crew. He explained what they would be doing and indicated that we should be out of the house during the spraying and for a recommended period of time afterward.
Steve and Will showed up this morning and were ready to work by 7am. They were courteous and friendly...perhaps even jolly. :-) Steve and Will took about an hour to prep the work area and then informed us when it was time to begin spraying. They laid large pieces of foam under the tube from the truck, even though the ground's frozen and there's snow cover. Steve called my cell phone when they were finished spraying. About an hour later, I returned home to lock my door and check on things. I left again and kept my family out of the house until later in the evening, returning once more just briefly to receive a shipment. The off-gas odor still lingers (12 hours later), but doesn't feel intoxicating. At my request, Steve and Will left all of my basement block-window vents open, and I'll be keeping them open with a fan running for another day or so.
My only disappointment is that the outlet boxes and the loop of excess Romex at each box were not masked. I was under the impression (from Brian's visit) that they would probably be masked, though I did not confirm this with the crew when they began working. If I hadn't run out of prep time myself, I probably would have wrapped plastic baggies around them myself. Ultimately, this does not affect my appreciation of their work and their willingness to fit the job into their tight schedule. (Lewis Insulation pops up as the most highly rated insulator in my area, and I think they're pretty busy as a result of this popularity on Angie's List.) It was not difficult to twist and scrape the cured foam from the Romex loops to get them moving freely again and took only about twenty minutes of putzing. (I had eleven outlets roughed in.) I mention this so that you can take the initiative to do your own masking on items that are within the work area or be sure to spec it out as part of the work plan. The crew protected everything outside the work area very well.
I am utterly pleased with the results of the job. Already, the whole basement has a different feel. Time will tell whether this will finally put an end to my home being the preferred destination for rodent conventions, but I am already quite certain that our energy use and comfort will be positively impacted. Spray foam is pricey, but I think it really is the way to go with rim joists and old block wall basements.
As an aside, Lewis's bid was the lowest of all six proposals I received. Others here have mentioned that Brian has a minimum charge for set-up. I think this is an effective pricing model for foam work. It ensures the preparation costs are covered, and then fairly prices the cost of the foam. I requested bids with options of rim joists only, rim joists plus 2 inches on walls, and rim joists plus 3 inches on walls as options, and comparing all the bids reveals that not all companies are pricing with this model. It seems the most fair to me, both for the company and the homeowner.
I am also extremely grateful that Brian didn't completely blow me off after witnessing the state of my basement during his first visit. I had already been working for weeks to clear out the Mountain of Mess (really, I can't even begin to explain what a disaster it was), but I still had a long way to go (several sleepless nights working 'round the clock over the last week) to clear a sufficient work area around the exterior walls. I appreciate that Brian had faith in me to pull it together.
I so wish I had done this (and my attic sealing/insulation) many years ago. People, do NOT hesistate to weatherize your space! It makes such a difference in livability in these older urban homes. In the era of rapid climate change, this is one of the smartest ways to spend money.
They guys did a great job, they put down tarps to reduce dirt and debris tracking in house. Then they vacuumed when they were done. They were very hard from start to finish. They were polite, professional and respectful.
"Hi , I think you might have made a mistake in the company you sent this review to. We do not have anyone in our company named Arne, and looking back on my records, I do not find you in our data base."
"I'm a little surprised by this review. The Customer called our company on 9/28/12 and we set up an estimate for 10/5/12. Brian went out did the infrared camera scan, and Steve hired him to do the work sometime after that. The work was to take place on December 3rd. On 11/21/12 Steve called to say he had to cancel the work that was scheduled, but didn't give any reason for doing so. I called him back and left a voice message telling him that I received his message, and that if he wanted to re-schedule for another day to call me back and we could work something out. I never heard back from him. I'm not sure what the reasoning was behind cancelling the work, so I'm not sure if this customer was unhappy about something, or if he just decided to hold off on the work. If he was unhappy, I wish he would have let us know why, and we would have done our best to make any changes we could. It's hard to know how to respond to a report like this when we don't know what if anything was wrong."
After additional delays (apparently, these Angie's list deals are popular and sometimes the service provider has trouble keeping up!), the work was performed in November. The two fellows arrived on time, blew in the insulation and I sure hope they did the rest of the work as well as I was unable to check on what they were doing because of the location of the work. They did an OK job of cleaning up insulation that escaped and were done in a couple of hours. The added insulation seems to have made a difference in heat retention on our second floor.
"I am glad that you are experiencing a definate difference in the heat retention of the 2nd. floor. To us that indicates that we did our job well! I apologize for the delay in actually coming out to do the insulation bid for you. Yes, that Angies' List coupon that was offered in June of 2011 was a huge success for us, and at that time in 2011, we were booking bids out approx. 4 weeks due to the volume of insulation bids that were requested, not just from Angies' List customers, but customers in general. As far as actually doing the work for you, I feel it is kind of mis-leading as to the time frame you indicated in your review, as to when we were available to actually do the insulation work for you. We had several emails back and forth, trying to get a date for the work to be done that would fit into yours and our schedule. On 10-6-11, you had asked for a revision to the actual bid done in July. We left several emails again to determine when the work could be done, and we were finally able to connect on 11-18-11. As a company who prides itself on excellent customer service, we would never allow a bid or job to go on for several months without there being a legitimate reason. We have an excellent standing with Angie's List, and want to make sure we keep it that way. I also want to apologize if the clean up was just OK. Our technicians are usually commended on their clean up skills, and make sure the area they used, looks like it did before they started working. We would have surely sent them back to your home, had we known you were dissatisfied, or not totally satisfied with how they cleaned up. Thank you again for using Lewis Insulation for your insulation needs. We appreciated your business!"
The bid process was painless and took less than 30 minutes.
On the day of the job, they showed up about 10 minutes early (we didn't know it) and prepped all their equipment. They were READY to start the job right on time. They were professional and completed their work quickly.
We had one small issue (one of the lights that was to be sealed was not sealed) but they were terrific to work with to resolve the issue and never made any excuses, they simply addressed the issue and let us completely satisfied.
Licensing
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