Custom View Tree & Landscape LLC

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They were just fine. I would use them again. They communicated well and called me often because I'm in another state. They did a good job.

We contracted Custom View Landscape to remove a tree from
our shoreline in April.  We requested at
this time for a quote for some landscaping to be done.  We were reluctant at the time being they had
brought children to remove the debris from the tree but thought we would give a
small business the opportunity.  We
received a quote the weekend of the 4th of July.  At this time we requested they come in and do
the project.
There were two piles of approx. 2 yards each of dirt that
were delivered and sat in the yard uncovered for weeks.  They finally spread them out.  She sent two laborers to our property on
Friday August 1st to remove rocks from our shoreline.  We were there the whole day and laughed that
after 2 hours and 15 minutes they were finished for the day. We asked why they
were leaving and were told they had family obligations.  We were told because of daycare, illness,
truck repairs, weather and family obligations etc. that they could not get the
work done.    We received a quote from another contractor
for half the amount and at this time. 
The contractor informed us they had picked up 3 – 4 yards of dirt.  They were having a hard time trying to find
dirt and we suggested this place to them. 
After calling numerous times and having our neighbors check on the process
daily we finally terminated services.  We
ask they bill us at this time for the little work they provided.
They charged us for 15 yards of dirt were never delivered to
the project site so we asked for documentation. 
We received a hand written bill with no project location or tickets
clarifying where the 10  yards were
actually delivered.  Being in the road
construction business we receive load tickets for all material we buy and am
quite aware of the magnitude and size of 10 yards.  Also, a 10 yard dump truck would leave ruts
in the yard.  We have pictures that there
is no indication this 10 yard load of dirt were ever delivered and spread.   
 We believe this
project was out of scope general landscaping/tree removal and complicated for
them to fulfill.  We feel we were grossly
overcharged for what was done and this how we came up with the $300.00 we sent:
5 yards of black dirt x 12.50 per yard $62.50
Delivery (they brought in with their truck they spent 3 days
getting repaired) 2 loads x $25.00 $50.00
2 men pulling rocks x 2.25 hrs @ $20.00 (job that was never
finished) $90.00
Bobcat and operator 1 hr (less than) $50.00        
We have never been to court and this is a burden and expense
being we have to miss work and travel out of town.   The
judge dismissed the claim being we did not live in the county.  We were prepared to show our case with firm
documentation of being grossly over charged. 
She was not going to give back our documentation until the judge firmly
told her to do so.  We should charge them
for all the time we spent waiting and the day off we took to go to court out of
town.  After not taking the time for them
to go to court out of town they chose to put a lien against our property.  We also noticed that she had taken other
parties to court.  This firm is very unreliable and unprofessional and would tell any
honest working citizen to stay as far away as possible from them.  

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On time, within quoted bid. They stayed multiple days until the job was done correctly and to my satisfaction. Clean up was complete and as promised. They even "threw in" some extra trimming and debris chipping that was readily present for no additional charge.
The only thing keeping them from being excellent quality were the ruts left in my lawn from the heavy equipment and tree falling. The ruts are not in a critical part of my yard, nor are they extremely deep. But I did ask them ahead of time to avoid doing that. Jeremy, the foreman, alerted me to their error and apologized. But the ruts are still there.
Overall, honesty and attention to detail are first rate. Customer service and satisfaction seem to be priorities for Jeremy and his crew. In regards to quality and value I can highly recommend them for tree and landscaping work.