Velocity Drain Services Inc

Have used Velocity Drain Services for many years for both emergency and preventative maintenance. They are always on-time, professional, and knowledgeable. I would definitely recommend contacting them!

Marcus did a great job. I had service within 2 hours of calling and it took him less than an hour to have my drain cleaned out. The 10% discount for seniors was much appreciated. The price was very fair. Will hire them for any additional plumbing needs I have.

They were knowledgeable and friendly. There were no issues scheduling with them and they showed up on time. The owner himself came out for the service.

That was fine and they ran the camera through. He snaked the camera down through and it showed up on the motor. Scheduling was good and I was here when they performed the services.

It turned out good. I have used them several times for other things. Nick was very friendly and very pleasant. He explained everything and I would use them again. They got the job done in about 90 minutes. The scheduling for the most part was good, but we did have to reschedule one appointment.

It was fine. They did a great job but my only complaint is that I think it was for a 2 inch blade and persons have told me that the 2 inch blade brings back the roots so we ended up paying extra to get the 4 inch blade. The biggest let down was that I was only paying for the 2 inch blade cleaning. I think they came out in late Fall and I ended up spending another $50 or $75 to upgrade to the 4 inch. But overall they were professional, did a good job, they were in and out and they were great.

Nick was great. Very professional and efficient. He did his work and set up the camera. Walked me through the line via camera and explained each issue that arose. Decided that no additional work was necessary. I had him look at a second drain. He explained how that drain worked and ultimately let me decide if I wanted the work performed, but suggested that the slow drain was simply because one of the parts was clogged. He cut the clog (mostly hardened soap scum) with a pocket knife and it was good to go. He could have easily convinced me there was a bigger issue and could have charged me another $100, but did not. Very, very happy with my service from Nick!

The technician was nice and professional, but I feel as though I didn’t get what I paid for. Specifically, the gentleman only used a two-inch blade when all sewer lines are 4 and 6 inches in diameter at certain points. What's more is that he told me he was only there to perform a video inspection when I advised him the deal was for an actual cleaning, and he never followed up with an invoice. Ultimately, I will not use this company in the future.

They were useful and cordial, but I was a bit surprised that what they were doing was just a test. They also fixed another problem they found.

That turned out well. I had them out a couple of times too. They were great all around. Andrew was the one who came out every time to me. They did the drain cleaning as well as suggested taking away the roots. I had another drain issue at a later date and they did that for me too.