I was a little dismayed at first by the timing of things. If I was offered a certain rate in the morning, by the time I replied, the rate had changed. Once I had a more formal agreement with GSF, we were able to make the decision quickly and get the rate that I wanted. Unfortunately, on the eve of the closing, Brian stated that the closing company had changed the terms of the loan slightly. This was a surprise, but there was nothing I could do about it short of delaying the closing to have things changed (and he was already at my home). I accepted this reluctantly. Four months later, I received a late payment from an entity that was supposed to be payed by the closing company. I was very happy with the transaction until this late payment arrived. Brian is unwilling to compensate me for the late payment. I think it's the least he could do considering the unexpected changes to the loan at the last minute.
Description of Work: Brian F. with GSF Mortgage provided services by finding a mortgage for my family. Brian worked very diligently on a daily basis to find a mortgage that fit my needs by tracking the ever-changing mortgage rates. GSF uses an electronic document service that is safe and secure. I was able to do all communication electronically and rarely needed to fax a document. Sending scanned documents to a secure electronic document service was fast and simple. I had some issues with the appraisal company and Brian worked to get this situation resolved with little work on my side.
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FAQ
GSF MORTGAGE CORP is currently rated 3 overall out of 5.
No, GSF MORTGAGE CORP does not offer free project estimates.
No, GSF MORTGAGE CORP does not offer eco-friendly accreditations.
No, GSF MORTGAGE CORP does not offer a senior discount.
No, GSF MORTGAGE CORP does not offer emergency services.