TOM BROGAN HEATING & A/C
About us
Family owned Company that has been in buisness for over 40 years servicing the Rochester area. 24 hour service. Quality installations and service.
Business highlights
Emergency services offered
55 years of experience
Services we offer
ICE MACHINE, INDOOR AIR QUALITY. INSTALL AND REPAIR: FURNACES & AIR CONDITIONERS, REFRIGERATION EQUIPMENT, REPAIR & INSTALL SHEET METAL DUCT WORK., ROOF TOP UNIT
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.913 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-13 of 13 reviews
Homeowner
Sep 2016
I would use them again.
Homeowner
Sep 2016
.
Edward W.
Apr 2015
Problem was solved. We have been using Brogan for over 20 years and been very happy with their service.
Susan E.
Jul 2014
His reputation in our community is what we based our decision on. You will get straight forward service with an honest answer. They did do a good job for me.
Sylvia N.
Mar 2014
All went great. Provider is established local firm and advice/explanations were in helpful context.
Installation was smooth and relatively quiet, nothing "disruptive" until the gluing process (bad smell).
Explained how to use thermostat and answered any questions.
Installation was smooth and relatively quiet, nothing "disruptive" until the gluing process (bad smell).
Explained how to use thermostat and answered any questions.
Elisabeth L.
Apr 2013
I called Craig Brogan with airflow questions a couple of times; he and his crew know my house and that I am remodeling. He came out and measured and advised. When I asked about dual zones he and Mike B came out to figure out how to retrofit a house, all duct work and return/supply areas. They gave me options and explanations for those options, and did that very well. I was quite comfortable with my decisions. They had to wait for carpenters to remove a few things before they could start. Mike B began the project, Joe joined him halfway through, which they had told me would happen. There are many issues with retrofitting the guts of an old house, and Mike has great patience and humor. It wasn't only the house that caused him to practice patience. He and Joe are both very considerate people, but first of all they do a great job. Brogan's is a terrific company to work with. I highly recommend them!
Elisabeth L.
Nov 2012
Mr. Brogan and his excellent crew showed up right on time, worked terrifically together, and answered all questions I had.
The job was done perfectly, and I have lived with cooling and heating now -- great system! Very happy.
The job was done perfectly, and I have lived with cooling and heating now -- great system! Very happy.
Robert B.
Sep 2012
We couldn't be happier. The salesman gave us good explanations about our choices: what code requirments were and what would have to be upgraded for the installation to meet code. When we agreed to the purchase we scheduled a date. They allowed us to change the date when a problem came up. I was told what I needed to do to be ready when the installers arrived. When the installers arrived they were professional and seemed to enjoy what they do. They did very neat work and the installation looks great. No rude language or actions. They worked quickly but carefully. We are very happy with the work and the equipment works very well.
Kenneth W.
Dec 2011
The job was completed according to the estimated schedule. It was a positive experience. They were good to work with. We've recommended them to other friends as well.
Amy S.
Sep 2010
Tom Brogan came out to the house and looked over everything and gave us an estimate. He was right on with the other two estimates that we got. We chose him because along with a competitive estimate he also had the product brand that we desired. Brogan has a very good reputation for good work so we felt comfortable moving ahead with the company. The work was completed on time and exactly as stated. We were very impressed with the installer. Everyone we have dealt with has been friendly and professional. The work was inspected upon completion. We would not hesitate to refer this company to others in need of heating and a/c services.
Kaya G.
Dec 2009
It went on very well. The gentleman came out to check on the furnace that had broken four or five years ago and he replaced the filters. He was very helpful in answering all our questions about another furnace that he wasn't working on.
Justin S.
Jan 2009
I wanted them to call me if there would be 'excessive costs', I should have defined that as above $100. So they never called, and the bill came in at $258.00. I wasn't expecting that much. It was too bad my friend, who is a retired HVAC guy, was in Vegas the week. I needed him.
A J.
Jun 2008
It was -21 F outside when my spouse said "Does it seem cold in here to you?" "YaShure" I countered, as I went to view the thermostat, to find that it was 55 in the house. I went downstairs and stared at the furnace for a few minutes, then called Brogans. They let me know it would be overtime, but I did not see any choice. He arrived 20 minutes later, while I was trying to clear the 24 inches of snow off the driveway to make a path to the house. Within 20 minutes he had the problem diagnosed and repaired. He was polite and professional.
Licensing
State Contractor License Requirements
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FAQ
TOM BROGAN HEATING & A/C is currently rated 4.9 overall out of 5.
TOM BROGAN HEATING & A/C accepts the following forms of payment: CreditCard
Yes, TOM BROGAN HEATING & A/C offers free project estimates.
No, TOM BROGAN HEATING & A/C does not offer eco-friendly accreditations.
No, TOM BROGAN HEATING & A/C does not offer a senior discount.
Yes, TOM BROGAN HEATING & A/C offers emergency services.
No, TOM BROGAN HEATING & A/C does not offer warranties.