Rochester Overhead Door Company Inc

Technician efficiently replaced door.  It looks great.

Fantastic! The guy called an hour before he needed to be here and said he could do it sooner because he finished the other job much sooner than expected. He was very polite, personable, and efficient! Overall, it was a quick and headache free! Thank you guys!

unknown

I left message on weekend and they called first thing Monday morning and sent someone within the hour. The old opener was not repairable. They came early on Wednesday and replaced my opener in an hour. Price was reasonable and they hauled away the old opener too. I would recommend them.

unknown

Absolutely perfect- I called them at 8;00, They came out almost immediately, were done and away by 9:15. Highly professional.

They did a great job. It was resonably priced and was done in a couple of hours.

On Saturday afternoon we noticed that one of the two springs were broken on the garage door. No one noticed it when it broke so we have no idea how long it had been broken.
I unplugged the garage door opener to prevent damage to the door and opener and started calling around. It is not surprising that weekend service calls are expensive, and since my car was already outside, I decided to wait until after the weekend to have this repaired. I left messages with two places to call me back, and I waited.
This company called back first, early on Monday morning. I told them to come out as soon as they were available and one person came out 2 hours later, which was a lot sooner than I expected. He had a variety of different springs on the truck, selected the ones he wanted, and went to work. It took about 30 minutes for him to remove the two old springs, put the new ones on, and balance the door.
He let me know while he was working on the door that the broken spring was actually too small for the size of door and showed me the difference. The door and springs were 6 years old.