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About us
Joe’s Auto & Tire is a full-service preventive maintenance & automotive repair center that has been performing high quality, guaranteed automotive repairs in the Rochester area since 2000. We are your local alternative to the dealership for all scheduled maintenance of your personal vehicle, or fleet car or truck. Bring in your foreign and domestic auto, SUV, or pickup today with complete confidence that your vehicle will be serviced correctly while maintaining your manufacturer's warranty. Joe’s Auto & Tire is an independently owned and operated full-service repair and maintenance facility. We use the latest diagnostic equipment to guarantee your vehicle is repaired or serviced properly and in a timely fashion. We only use quality replacement parts, and our technicians are ASE-certified.
Business highlights
25 years of experience
Services we offer
Alignment, Alternators, Batteries and Starters, Brake Repair, Complete Engine & Transmission Replacement, Diesel, Domestic Repair, Electric Repair, Electrical Repair, European Repair, Flush Services, Foreign Repair, General Repair (Aftermarket), Import Repair, Japanese Repair, Maintenance Services, Muffler & Exhaust Repair, Oil Change Facility, Radiator Repair, Service Department, Shuttle Service, Tire Repairs, Tire Sales, Transmission & Clutch Repair, Truck Repair
Accepted Payment Methods
- CreditCard
Reviews
4.827 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 15% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 27 reviews
Kay R.
May 2017
Great. Very professional
Christopher N.
Sep 2016
unknown
Eric S.
Sep 2016
Never have had an issue with any repair that Joes has done.
Kathleen M.
Feb 2016
unknown
Roberta H.
Aug 2015
unknown
Ann B.
May 2015
Scheduled an appointment, they were ready to go when I got there. Had all parts to do the work on my car. Satisfied with the work they did and the price. Offered to give me a ride but I declined. Clean waiting area, wifi and a good cup of coffee while you wait. Overall a good experience.
Heather F.
Apr 2015
unknown
Karen A.
Jun 2014
unknown
John H.
Mar 2014
Went very well- they got me in right away, and completed the work in one afternoon.
Response from Joe's Auto Care
"Thank you for taking the time to review us on Angie's List! We really appreciate you elaborating on the work we did and greatly appreciate our grade. What could have been better, or how could we improve our grade in price? Did you feel our pricing was not up to standard? We enjoy working with you, and look forward to seeing you on your next visit. Again, thank you for your fantastic review!"
Susan M.
Mar 2014
They were friendly and responsive on the phone call and gave me a good time estimate. They called as requested when they were on their way. Quick, professional, friendly service and gave advice to stop by for free battery check to ensure battery was not in need of charge or replacement.
Great Job!
Great Job!
Response from Joe's Auto Care
"Thank you for your wonderful comments! We have some of the best staff in town-and are so pleased you enjoyed them during your service experience with us. We are more than happy to help get your car back up and running and will look forward to your next visit. Thank you for sharing your experience and letting others know how great we were!"
Carl S.
Feb 2014
.
Response from Joe's Auto Care
"Thank you for writing us a review on Angie's list! We really enjoy working with you and look forward to seeing you again on your next visit. Good luck with all of your bands and the upcoming wedding season! Thank you for continuing to rave about us on multiple channels, we're so thankful. Have a great week and we'll see you again soon!"
David S.
Sep 2013
Great! Joe's is very prompt and professional. Called on a Tuesday, brought the car in on Wednesday morning, done by close of business that day. Reasonable price and responsive folks.
Response from Joe's Auto Care
"Thank you [removed member name] for your review and comments. It's always a pleasure working with you and your vehicle. We really appreciate your business and look forward to your next visit whenever you'll need us. We really want to thank you for taking an opportunity to review us on Angie's List. It helps let us know how we did in multiple categories, as well as others in the area looking for a maintenance repair facility for their vehicles. So thank you once again, and have a wonderful week!"
Amanda L.
Sep 2013
They were very responsive and got me in quickly. They also did what I needed done well and then talked to me about a couple things that needed fixing, like a brake light that I hadn't noticed was out. They didn't suggest anything that the car doesn't actually need and we very friendly and professional. As a woman who really doesn't know a lot about cars, I didn't feel at all pushed around, talked down to or taken advantage of. I'll be back!
Response from Joe's Auto Care
"Thank you (removed member name) for taking the time to grade us and give a great review! We're pleased to have helped make the vehicle maintenance process a breeze for you! We look forward to continuing to service your vehicle, and appreciate your business! Have a great rest of your week and we'll see you again next time!"
Carolyn S.
Aug 2013
Overall, I rate this service provider as "good". It's not that they won't be able to provide excellent service, but that I only had contact with them once. I don't have enough experience with them to give a full report. I moved to within a 1/2 hour's drive from Rochester in 2012 and was looking for a new mechanic close to my new location. Joe's Auto Care has two locations in Rochester. I picked one, and was able to get my car seen and services fairly quickly. They have a computerized scheduling / notification system, and you can schedule service or get reminders by e-mail or text if you like, so that's pretty neat if you need a reminder to take care of your car, or need to make an appointment outside of normal office hours. As far as what I had done and cost, it's about what I expected, and I don't notice much of a difference, but suspension is something you want in top working order due to safety. I've not required any major maintenance since that time, but I will certainly keep them in mind when I do.
Response from Joe's Auto Care
"Thank you [member name removed] for your review. We really appreciate your comments and were very happy you chose us. We appreciate your description as to how you came upon your grade, we think it's fair and will help others in their decision process. You know who to call if you ever need anything. Enjoy your fall season and enjoy the drive!"
John S.
Aug 2013
Fixed car for reasonable price.
Response from Joe's Auto Care
"Thank you [removed member name] for your review! We really appreciate hearing how we're doing and we look forward to working with you again whenever you'll need us! Enjoy your Labor Day weekend!"
Patricia R.
Jul 2013
I just kind of trust them. I think, they know what they're doing, and they're reasonably priced than anybody else.
Response from Joe's Auto Care
"Thank you [removed member name] for your review and comments! We really appreciate you taking the time to let us know how we're doing. We're always happy to help and look forward to seeing you at your next visit with us. Have a great rest of your summer!!"
Monica L.
Jul 2013
Price seems high, and engine blew after all the work was completed. I do not know if it related, but this happened on two vehicles that they worked on.
Response from Joe's Auto Care
"(removed member name): We've tried contacting you regarding your comments. We are sorry you feel that your engine blow-ups are related, but the Sebring was towed into our shop with an already blown engine and we were only able to diagnose that. We unfortunately never had an opportunity to work on that vehicle in its running life. Secondly, on your Dodge, you had spent around $150 with us in tune-ups to get it running, and the other $850 was related to suspension, brakes, and the tow to get it here. None of the work we did on either one of your vehicles could have caused an engine failure. We do sympathize with you on your vehicle frustrations. Please contact us to discuss these matters further if you'd like."
Michael W.
Jun 2013
After getting what I consider overly aggressive service suggestions from the local Toyota dealer (after using them for 15 years) I am trying Joe's Auto Care. So far after three visits with two Toyota Avalons they have been pretty good. I had an oil change and the transmission fluid system flushed. Oil change cost was a bit more $5-10 than the dealer's. They suggested the cabin air filter change, which is a standard dealer tactic, but I cannot blame them for asking. They mentioned I ought to b aware rear brake shoes were getting worn and would need attention. They also suggested timing belt and water pump change outs which are VERY high dollar repairs. I am not sure if I had that done on this car yet. They may have been able to tell from looking under the hood that it has not been done, but they did not say that they could tell after I told them I would have to check my service history first.
Summary - too early to tell but things are fairly good this early in our relationship.
Summary - too early to tell but things are fairly good this early in our relationship.
Response from Joe's Auto Care
"Thank you (removed member name) for taking the time to let us know how we're doing so far! We're really looking forward to establishing our relationship with you and your vehicles. We look forward to working with you again soon!! Have a great rest of your summer."
Kelly D.
May 2013
very well. They were extremely friendly and did not try to sell anything I didnt need.
Response from Joe's Auto Care
"Thanks (Member name removed) for your comments and review! We appreciate your business and look forward to working with you again whenever you need us!!"
Brad G.
Mar 2013
They have always been very courteous. They have always been prompt. Their prices have always been reasonable. It seems that their diagnostics have always been accurate.
Response from Joe's Auto Care
"Thank you (member name removed) for taking time to let us know how we're doing! We appreciate your wonderful compliments and always enjoy working with you! :)"
Ann B.
Mar 2013
oil change was fine, brake fluid was a sell job from service technician.
Response from Joe's Auto Care
"Thank you [member name removed] for taking some time to give us feedback and grade us. We really appreciate your comments and business. We look forward to seeing you again whenever you'll need us. Until then, enjoy your travels and weather!"
Michelle Y.
Dec 2012
Excellent.
Response from Joe's Auto Care
"Hi [member name removed]: Thank you for your comments. We really appreciate you taking the time to let us know how we're doing. We also appreciate your business. We're looking forward to seeing you again whenever you'll need us."
David H.
Apr 2012
Their service was great. They are very friendly and they are extremely trustworthy.
Response from Joe's Auto Care
"Thank you [member name removed] for your comments! We really appreciate your business and as always look forward to working with you."
Laurie F.
Apr 2012
I don’t have any complaints. They were very informative and nice. They gave me options; they didn’t try to sell me something that I didn’t need.
Response from Joe's Auto Care
"Thank you [member name removed] for your comments. We're very happy to have made your vehicle maintenance repairs simple and explanatory for you. We appreciate your business and look forward to continuing our business relationship with you!"
Susanne D.
Apr 2012
I have been very satisfied with their service. They have always been able to help me out. They do a good job. They usually can get the work done while I wait there.
Response from Joe's Auto Care
"Thank you [member name removed] for your wonderful feedback! We really appreciate you sharing your experience with fellow Angie's Lister's. We look forward to seeing you again next time, and hope you enjoy your travels until then!"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Joe's Auto Care is currently rated 4.8 overall out of 5.
Joe's Auto Care accepts the following forms of payment: CreditCard
No, Joe's Auto Care does not offer free project estimates.
No, Joe's Auto Care does not offer eco-friendly accreditations.
No, Joe's Auto Care does not offer a senior discount.
No, Joe's Auto Care does not offer emergency services.
No, Joe's Auto Care does not offer warranties.