1ST CLASS PLUMBING AND HEATING

 The owner, Paul Link performed all our services in a timely and professional manner without charging us an unrealistic fee. We could not be more satisfied. 

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He was extremely great and awesome

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This is been the third time I have used 1st Class plumbing. They have installed a new gas line for a fireplace, fixed my water heater and installed a pressure reducing valve, and done the tub faucet. The plumbers are very nice, courteous, and professional. They know their stuff. However, my only complaint it they aren't upfront with the costs of the jobs in some cases. During their last visit, I decided to change out the tub faucet, and specifically asked how much the part was. The plumber couldn't tell me because he didn't know, and couldn't find the part in their price book. Seeing as the part looked very inexpensive (literally like it was $8 from Menards) I told him to go ahead with the repair. He installed a new pipe for the spout and was done within an hour. Later I was charged $86 for the visit, $50 for the spout and $20 for the use of a tool required to complete the job. The bill came to $160! I was very disappointed with the charge for the tool usage, especially, and contacted Connie about the charge. Her response was that it was an expensive tool, and that they use it so they don't have to solder joints anymore so it saves the client money. Yet they are charging the clients the money I guess they're supposed to be saving. I don't charge my photography clients for use of my camera (which is much more expensive than the tool they used for the plumbing job), so I don't see why they should be charging their clients for tool usage. All-in-all, they do good work, but watch out when the bill comes.