My Exteriors Inc

It started wrong from day one. The color of the siding was wrong at the top of our shed. We let it go and it got worse. They put the siding on before they put the windows in. The installation of the siding and windows was awful. None of our windows were flashed or sealed. We went all winter with drafty and frosted windows. The following Spring we had water damage because the windows were not flashed the rain was leaking down the inside of the wall and didn't know it until it pooled so bad is started sagging my daughters ceiling. We had to final an insurance claim (never had to do 20 years after the house was built). The back walls in our upstairs bathroom and downstairs daughters room due to poor/wrong installation of the windows and siding. We ended up taking him suing him and going to court. We had to hire another company to remove all of My Exteriors siding and window and do it correct. This whole process put us in debt, left of leery of referrals and took 3 years to get everything finalized. The cost listed below was our down payment to My Exteriors, we did not pay the balance because the job wasn't done to standards or code. We still had to pay another company to remove My Exteriors window and siding. We had to purchase new windows and siding. My Exteriors put holes in our new shingles from their ladder jacks, we have to pay to have that fixed. We had over $10,000 in attorney fees. We had to pay our insurance deductible and pay out money to fix our bathroom and my daughters room as the insurance didn't cover all of the damage.

Very well. They assured that all my needs were met.

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Excellent.  Rick help us through a tricky insurance claim and was able to get a full replacement covered by insurance.  Once he got the green light, his crew came in and reshingled the roof in a day and a half.  They were quick, professional, and more importantly, the roof looks great.  If you need a new roof, this is the company to trust.

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The entire project was done on time and with quality. They worked with my insurance company and made all the necessary arrangements to get the roof replaced timely and ensured that it was covered by my insurance company. Overall great job.

My Exteriors, Inc. re-roofed my house after a recent hail storm in MN. The individuals I worked with were energetic, responsive, and professional while they were trying to get me to choose their company, and get everything approved with my insurance. They completed the job, and I was not aware of any issues at the time.
Approximately 3 months later, I started to experience a significant amount of water leaking into my kitchen. I had two separate contractors come to my house and tell me that the pergola that was sitting on my roof (above the kitchen, where the water was coming in) was not lifted properly during the roofing process, nor were additional shingles placed around the surface to protect from these instances.
After hearing this information from the above mentioned contractors, I emailed the individuals who I had originally worked with to coordinate the installation, indicating that I had a few questions about the process, as I was now having water issues. I also indicated that if there were items that were not properly taken care of during the job that I would like to discuss compensation for the water damage in my home. The previously incredibly responsive employees completely ignored my email. I sent a follow-up, which was also completely ignored. After not hearing back, I submitted a request on their general company website (myexteriorsmn.com). This request also went ignored.
After weeks of no response, I called the sales representative who simply told me to call the owner of the company. I finally got in touch with someone who I believed could at least give me the time of day to answer my questions. He told me that numerous people are having issues, and was sure nothing was done wrong during my installation. That said, he indicated he would have someone from his company come to evaluate the issue, and the water damage in my house. He insisted he would call me back by the end of the day. Three weeks later I have heard NO response.
I would not recommend this company to anyone. They work hard to get the job done, and once payment is received completely disregard all questions. I am not happy with the results or the water damage in my kitchen.
Please choose another company if considering My Exteriors!

I was very pleased with the quality of the work as well as how they dealt with our insurance company. The only thing I wasn't a huge fan of was our initial introduction to the company was through a cold call (so to speak - they stopped over one day when we were home). In the end, they really did us a favor; however, I'm always hesitant to do business that way. We also had to sign a contract with them right away guaranteeing we would use them if there was a loss. Again, in the end they did us a big favor, but it was a little uncomfortable.