My Exteriors Inc
About us
My Exteriors, Inc.is a Master Elite Certified locally owned and family operated into our second generation. We have over 21 years experience. My Exteriors, Inc. is fully licensed and highly insured for your protection and were authorized at the BBB with an A rating. My Exteriors, Inc. follows strict safety guidelines on every jobsite, on-site management and certified trained applicators. We have a long history of helping homeowners with their roofing, siding, window, and storm restoration needs throughout Minnesota.
Business highlights
Services we offer
Roofing, siding & windows.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
45% | ||
18% | ||
0% | ||
9% | ||
27% |
"Thank you [Member Name Removed]! We enjoyed working with you, and appreciate you taking the time to give us a positive review."
"Thank you for taking the time to give a review. We value our customers feed back. We appreciate your business, and are glad you are pleased with the services we provided."
"Thank you so much for the positive review. It was our pleasure to work with you [Member Name Removed]."
"Thank you so much [Member Name Removed]! We are happy that we were able to meet your roofing needs, and appreciate your business. Have a great day!"
"Thank you [Member Name Removed]! We pride ourselves on our high quality of work, so we truly appreciate your positive review. Have a great day!"
Approximately 3 months later, I started to experience a significant amount of water leaking into my kitchen. I had two separate contractors come to my house and tell me that the pergola that was sitting on my roof (above the kitchen, where the water was coming in) was not lifted properly during the roofing process, nor were additional shingles placed around the surface to protect from these instances.
After hearing this information from the above mentioned contractors, I emailed the individuals who I had originally worked with to coordinate the installation, indicating that I had a few questions about the process, as I was now having water issues. I also indicated that if there were items that were not properly taken care of during the job that I would like to discuss compensation for the water damage in my home. The previously incredibly responsive employees completely ignored my email. I sent a follow-up, which was also completely ignored. After not hearing back, I submitted a request on their general company website (myexteriorsmn.com). This request also went ignored.
After weeks of no response, I called the sales representative who simply told me to call the owner of the company. I finally got in touch with someone who I believed could at least give me the time of day to answer my questions. He told me that numerous people are having issues, and was sure nothing was done wrong during my installation. That said, he indicated he would have someone from his company come to evaluate the issue, and the water damage in my house. He insisted he would call me back by the end of the day. Three weeks later I have heard NO response.
I would not recommend this company to anyone. They work hard to get the job done, and once payment is received completely disregard all questions. I am not happy with the results or the water damage in my kitchen.
Please choose another company if considering My Exteriors!
"Hello [Member Name Removed]! We appreciate the review. We put every effort into each job that we do from beginning to end to ensure the quality every customer deserves. We appreciate your business. Have a great day!"
Licensing
State Contractor License Requirements
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