Tri County Water Conditioning

Colby, the sales representative, was professional and explained what he was doing to test the water and so forth. We will go with the Company as is needed in the future

Since working with Tri- County with just salt service in 2019 up until a water softener replacement in Feb. 2022 every employee that I've been engaged with us been stellar. From salt service, sales, installation, service, management...... I couldn't be more impressed with each and every employee.....Bill, Jason, Chris, Mark just to name a few are so incredibly awesome to work with when most companies are backing away from human interaction as much as possible, they make the effort to engage as much as possible. I'd use them again in a heart beat!

Nick the installer knew what he was doing and made some recommendations about the salts to purchase compared to what I already had in stock, and how to maintain the equipment to last. He was professional and friendly. He also made recommendations about the amount of salt to fill the tank. He was polite, friendly, professional and cleaned up upon leaving the house.

Well, also looped whole house water to water softener

Excellent!! Great meeting before to go over what to purchase and installation team also superb! Very friendly and good explanation of equipment

Great!! Very thorough, courteous & professional. Considerate of wooden floor when moving stove. Completely tested stove and other gas appliances (fireplaces) to ensure everything was working properly. Would hire again and would highly recommend. Thanks, Nick! Kevin

All the staff we dealt with were very professional. They took time to answer our questions and concerns. On the day of installation, Nick and his partner arrived on time. They took care to protect the flooring, cleaned up when they were done and went over the operation of the water heater with me.

The service was great. I called Tri County Water after another service technician from another company came to my house and told me my water softener could not be repaired and suggested that I could purchase a new water softener installer for $1,249. When Try County Water arrived, they had the parts on hand and completed the repair work in less than an hour. Chris, who serviced our unit, was extremely professional and friendly. My only regret was that I did not call Try County Water first.

As usual, Chris, the serviceman, was on time and neatly dressed. He called ahead when he was 10 minutes from my house, which is helpful. Chris has been to my house before and has always been professional and efficient. If there is an issue, he will explain it to me. Most recently, he detected a leaking valve, told me about it, then replaced it. The company will send me a notice when it is time to change the filters, which helps me to stay on top of maintenance. Office personnel are helpful with setting appointments on my schedule. I trust this company.

Very well Nick and Andy did a great job and we would highly recommend them for your plumbing needs.

The process was great! Nick and Andy were efficient and friendly, and were careful about keeping the house clean as they worked. The whole process -- setting up, removing the old unit, installing the unit, cleaning up -- went faster than I expected; they were done in under 90 minutes. Additionally, they heard a motor noise unrelated to the water heater, brought it to my attention, and helped me track it down (turned out to be the air exchanger).

Everything went fantastic. The sales manager Jason Anglin is an honest man, he tests your water and only sells you what you need to have fantastic tadting water.The installer named Mark was a friendly man that does a absolutely professional installation. It really looked great! Very happy with this company!

Great! I was expecting it to be more as it was an emergency call and we were completely at their mercy. They put the softener in the house 9 years ago. Wonderful product and great company.

Tri-County water has been my go-to company for all my water treatment needs. Some years ago they installed an iron filter that removed iron and hydrogen sulfide gas from our water. Then they upgraded our reverse osmosis system with a larger tank and easy to switch out filters. Most recently, to prepare my house for sale, the water was tested from an outside hydrant and found to have an Arsenic level that exceeded the acceptable guidelines. Tri-County Water then tested the water inside the house that flowed through the iron filter and found that the Arsenic level was a tiny fraction of what was in the well water. The office personnel as well as the technicians that service the equipment are knowledgeable, friendly, and helpful. I think they're great!

the tech was there in a day or 2 and performed the rebuild system is working good

Service was excellent. I had a window of 8 to 8:15. A lot different from other providers. He was on time had system installed, and with another co worker removed the old system and was done by 10am. We can already tell the difference. Strongly recommend them.

This company is nearby, responsive, and communicates well. Jason came out, tested our water, and recommended replacement of our 20 year old water softener which stopped working last Fall, about 3 years after moving here. A couple of days later, Mark did the install, instructed us on the features of our system, and provided the info needed to call and schedule a city inspection. The inspection went well and Jason returned after a few days to do a final water test. I'm happy about a connected device for the house and my wife is happy about the suds in the shower. As a bonus, everything is neatly tucked under the stairs and there won't be any more salt dust getting on the water line and regulator. I was tempted to give a lower grade on price, but I had decided earlier that having a local company with a good reputation is worth something to me so I didn't shop around. I feel it was expensive; I don't know if I could have done better, but I don't have any regrets. Everyone was informative and pleasant to work with and I would recommend them.

They always respond quickly and professionally. We have used their services for many years. Dependable.

Excellent! Chris, our technician, was super knowledgeable and helpful. In our case, He recommended repairing rather than replacing our softener and that turned out to be a great decision. Courteous and professional he gave us great service would not hesitate to have them come out again and to continue to purchase my water softening hardware there!

Efficient and thorough with repairs. Provided options.

Chris was awesome. AWESOME! He was so helpful, kind and quick. We highly recommend Tri County-

Great,always fast and professional service

Chris did a great job, is very knowledgeable and professional. Nice to be able to get a few more years out of a 22 yr old unit. I thought the parts were pretty expensive, but that appears to be an issue with EcoWater systems in general.