Architectural Landscape Design Inc

He didn't give us any written bid. He quoted $2000 (included installing an outside outlet which we later had done for about $300) and sent us a choice of $25 each, plastic, cheap looking lights from Home Depot. We asked him how the price could be so high with such cheap fixtures (total cost of fixtures would be about $300). Meanwhile we looked on you tube for how to install LED path lighting and it was simple to do. So we found some sturdy lights we like ($75 each) 2 spot lights ($125 each) a transformer (about $50) and easily did the job ourselves with much higher quality components.

Outstanding. We use the outdoor space all the time.

Excellent service! They were able to work with my budget and plan. Would highly recommend them.

Great - very punctual, professional and overall looks great!

I would like to update my review of Architectural Landscape Design, Inc. (ALD) from Oct. 29, 2015. I first contacted ALD in early April 2015. I was not working with Laura and Tony Westrude. ( President / General Manager ) Laura and Tony found out about my early contact and project in Oct. 2015 and saw that I had paid for a landscape design in April 2015. Tony immediately contacted me and said he (ALD) would refund the design fee, without me even asking. ( which they did ) At no fault of Laura and Tony, were not aware of my contact with the company or project due to a communication mix-up. I met with Laura and Tony soon thereafter; they were very sorry about the mix-up and delay. I found both Laura and Tony very professional, knowledgeable and down to Earth people who take a great amount of pride in their work. While Laura and Tony were at my home, I asked them to look at my backyard project. ( standing water and grading issues ) Within about 10 minutes they came up with ideas to solve my water issues. I then hired them to design a complete landscape plan. I have recently seen the plan and it is quite impressive. I offered to pay for the design, but, they would not accept, due to the mix-up and delay. We now hope to break ground on my project when my backyard is dry enough for work. Laura and Tony listened very carefully to my needs and it seems that customer satisfaction is a priority for ALD. I am now looking forward to working with ALD!

Laura and Tony were really great, worked with the city to get a great design, walked us through each step and definitely did their homework. In the end, we decided to hold on the project, but would definitely use them in the future. They know their stuff.

I was very impressed with the crew that worked on our project. It turned out great and the crew was very friendly, conscientious and professional. They took great pride in their work and did whatever it took to ensure that the result was perfect. They also took care to avoid destroying the surrounding area and ensure that everything was cleaned up and gutters etc. we're in place every day in case it rained while they were gone.

Architectural Landscape Design was a pleasure to work with. They answered all our questions during the design phase graciously, and they were very clear concerning what our options were within our budget and what we could do if we increased or decreased that budget. I also loved the fact that they give you a whole design around your property so you can see how your project could tie into other parts of your landscape as well as what you could do next. More importantly, our paver patio turned out beautiful. Just gorgeous. We've gotten nothing but compliments, and we have already gotten almost daily use out of it. Last but not least, their customer service after the patio was done has been amazing. There were some minor concerns we had, and they came out and fixed them with no hassle at all. I strongly recommend Architectural Landscape Design, and if we ever want to hire out any more landscape work, we'll definitely be giving them a call.

Tony and Laura were willing to spend all the time we needed up front, reviewing our current landscaping and our wishes for improvement. They are excellent listeners and spent time obtaining accurate measurements and information before presenting a very precise plan, which my engineer husband loved!

Planing went well. expected more plants but they are sufficient. Drip irrigation used toro products but the end caps are mission. instead the hose is kinked. Yes it will work but it is not professional looking.

Architectural Landscape Design (ALD) began the project for our next-door neighbors in late July by removing numerous tress, including many in adjoining yards. One neighbor came over to confront me about removing his trees (ten feet into his yard), and I explained that it wasn't us, but the neighbor next door. It seems that ALD did not acquire a lot survey before starting their project. After being confronted by the angry neighbor, we paid for a survey of our yard to confirm the back yard property line in question. ALD's service people were quite obnoxious about it and used our markers to confirm the remaining boundaries of their project, while verbally ridiculing us for doing the appropriate thing that as "professionals" they didn't do. They tore out our invisible fencing numerous times, patched it above ground for nearly three months until their work was done next door, and then incorrectly repaired and buried the system. It still wasn't working when they finished, and they blamed it on a faulty master station. My husband found where they had made the mistake, repaired their damage and reburied the line. They ran over perennials that were 4 feet into our property in our back yard with their heavy equipment with a complete disregard for all property boundaries. They ran over sprinkler heads and boxes to our irrigation system (on our property) with their heavy equipment. They made an attempt to repair the damage, resulting in even more damage to the system. We are looking at additional repairs in the spring by our own irrigation company. We cannot confirm the exact dates of all the damages, as the project took them three months to complete, and they were often working on the project 12-hours a day, and 6-days a week. We also cannot confirm how many times they were on our property when we were not at home, but would often return from being away to having the invisible fence alarm sounding, or equipment tread marks in the yard. Architectural Landscape Design lacked professionalism in public contact and service - from their owners down to their project manager. ALD knowingly damaged several adjoining properties while working for our neighbor. Some of the damage to neighboring properties, they were caught tried to cover up. In our case, they have ignored us and the damage they did to our property. Even though we did not hire them for the services they performed, I want others to know that Architectural Landscape Design, Inc. is not what they seem, and should not have the A+ rating they currently have.

We needed a solution to get sump pump water from ruining our neighbor's driveway and while we were at it, get a water feature, a fire pit and give our front yard a facelift with stone edging and some new plants. Laura and Tony from ALD came over at the end of June, a few days after initial contact, walked through our backyard with us, asked questions and offered ideas. Two months later they gave us a beautiful plan of our whole back yard that was quite a bit over budget. We did not have a clear idea of the cost of all this work was before we started so that is partly on us. We asked for some changes in the plan that were well incorporated. We decided to split the job into phases to keep cost down. Communication could have been better, there were some "by line" items that were supposed to be priced separately that I never saw itemized, I asked for all cost to be kept at 50.000 only to find out later that the front yard was not included in that number and I did not see the final plan before the team showed up one day. Their team (mostly Eric and Ryan) did a fabulous job. They finished the work in about three and a half weeks with some rainy day interruptions. They ran into some unexpected delays but did a great job rolling with the punches and figuring things out. Everything came out great! They used a lot of our existing plants, rocks and lighting to keep the cost down. We have spent more time in our backyard in the last week then in the last two months! We love sitting on the patio by the waterfall and the whole family enjoys the fire pit. The whole team is professional, they know what they are doing and give the customer what they need as well as what they want.

Architectural Landscape Design was great! Laura and Tony were very friendly and really listened to our ideas for what we were generally looking for in a landscape design and Laura really came through with a beautiful design that met all of our needs and she even suggested some things that we had not really envisioned, but ended up looking amazing! Jeremy, Eric, and the rest of the crew were great and their work was top notch.The quality of the work was outstanding and they were always so nice and polite and were always happy to answer our questions. The crew was there everyday until the work was done and they did a great job cleaning the site at the end of each workday. The end result is amazing! We have received so many compliments from our neighbors about how nice everything turned out! We're looking forward to being able to enjoy our new backyard for years to come. Would recommend this company to anyone looking for great quality and craftsmanship as well as great service!

Our backyard drops off dramatically. We had concerns about the structural integrity of our land and its landscaping. The heavy rains in recent years were a concern given the drop-off we had and we felt there was significant risk of erosion which we and other knowledgeable professionals felt may pose a future risk to the structural integrity of the house. It was a very difficult project with limited space to work due to mature trees and a very small platform from which to stage the work. A couple of landscapers declined to take on the project. Architectural Landscape Design felt the project was well within their capabilities and they recommended boulder walls and a complete redesign of the backyard. Given the ambitious nature of the boulders which were necessary for hill stability, we decided to take it a step further and do a complete redesign of the backyard with a large boulder waterfall, patio, and various shrubs, trees and plants. Laura took on the design and worked closely with us to discover what our tastes and needs were. She then came back with an excellent plan that added a beautiful array of plants, trees and shrubs but also used the existing shrubs and small boulders. Tom and his expert crew led by a Eric, a very experienced and talented large machine operator, handled the hardscaping of the project using very large boulders. Eric was able to fit his machine in a very tight and dangerous area to stage the boulder wall placement. A large tree was taken out to open things up and make things more aesthetic. The results were nothing short of outstanding. The boulder wall looks fantastic and has shored up our land. Due to heavy rains the project was delayed but once they got going they stayed on schedule and completed the project on time and on budget. My wife and I are thrilled with the results. I should also say that the crew brought in huge boulders for several days yet cleaned up the street in front of our house. Proper drainage was important to us, but throughout the process Tom kept that in mind and worked with our existing downspouts to ensure water drained away from the property. Tom, Laura and the crew communicated very well with us all along, even bringing in a Satellite restroom for the workers. We couldn't be more thrilled with the end result. After the sale service has been excellent. They will be coming out to show us what steps need to be taken to winterize the fountain and what other things needed to be taken to prepare for the winter. Next spring we intend to get their ideas for lighting, and the installation of a gas fire table for the patio. We have really enjoyed our backyard this fall.

We were very pleased with the plan suggested by the firm and with their very positive attitude and with the way in which they, and their employees, interacted with us from concept to completion. They were great at listening to us and working with our thoughts and concerns. The final result is very pleasing and we are totally satisfied with the result. The workmanship was professional in all regards. Laura and Tony were a pleasure to work with and the same can be said of all their employees who were on our job.

Guys were very knowledgeable when they came and talked to us. They said someone would come back to take measurements and put together an estimate. That we 3 weeks ago, and for the life of me, I cannot get a real live person on the phone, and they have not returned any of my messages. I was looking forward to meeting with them, because they truly knew what they were talking about. Too bad they don't know how to return a phone call, even if it is to tell me 'no thanks' or 'we are too busy at this point.'

The whole process went very well. The workers were very friendly and always cleaned the area when they were done. We ended up doing the planting and they were very patient and thorough with planting instructions. They also went above and beyond their work when they helped us pull up our old basketball hoop and hauled it away. We would highly recommend Laura and her crew to anyone.

The design process was very thorough and comprehensive. Laura spent quite a bit of time with us to talk through what we wanted, how we live, what our style is like, etc. She put together an incredible backyard oasis design for us and then when it was out of our price range, worked very creatively with us to get back into budget while still maintaining the essence and elements of the design we fell in love with. They understood that we would need to complete the full project over a period of time instead of all at once. Great communication throughout the project! We completed the majority of the work that requires heavy equipment this year, which accomodated our pool and transformed the entertaining area around our home and are absolutely thrilled with the result! The patio is beautiful! Eric and the crew were very polite and professional and were great about checking with us anytime they had any questions or ideas of changes / tweaks to the plan we may want to consider. Very hard-working group and they do a fabulous job of cleaning up at the end of the day, which our neighbors truly appreciated. They turned a great design into reality! We really enjoyed our experience with ALD and look forward to the next round of work!

Went well, they showed up on time, took time to evaluate and discuss options, and were very professional. Ultimately we decided not to pursue this as we were not quite ready to spend the money on this project

I sent an email through the link on their website asking if they worked in our area, which is about 25 miles away. They never even responded. Went to two other contractors who both came onsite within 24 hours. We told them our budget of $30k and asked for designs. Nothing formal, just basic details as far as number and variety of trees/shrubs, paver layout, retaining walls, etc. Both were located approximately as far away as ALD.

They did everything they said they were going to.

At our initial consultation, Tony met with us to determine our needs for landscaping and hardscaping, giving us the opportunity to discuss different methods, recommendations, and materials. A beautiful and detailed custom design plan was provided to us that met all our desires for the entire property. The plan was given to us in hard copy and color print and included a written plant care package. At our landscaping design meeting, we were encouraged to let ALD know if we desired to make changes at any time, since ALD has computer design capabilities and can make modifications at any time. A pricing package was also provided, breaking the plan into stages so we could complete stages over time as our budget allows. Details of all work involved in the various stages was included in the pricing package. The team came out and excavated, compacted and based an approx. 640 square foot patio. All patio materials were delivered to our home. Tony and his team provided my husband and I telephone and e-mail support while we DIY'd the screeding of sand and laid and cut the patio pavers ourselves, allowing us to save money on labor costs. ALD was very supportive in keeping within our budget while using high quality materials. Jeremy from the ALD team even came over to give some in-person instruction when we needed troubleshooting advice while laying the pavers. Tony, Jeremy, and the team were very professional and approachable, taking a lot of time to answer our many questions. With stage one of our plan complete, we look forward to working with the ALD team in the future as we complete the next stage of the plan!

Architectural Landscape Design (ALD) provided us with a questionnaire at the beginning of the process to determine our design preferences. My husband has some plant allergies so they were careful to avoid plants that might cause problems for him. We also requested plants that would not likely be eaten by deer since our backyard borders on woodland. The questionnaire was comprehensive enough that we didn?t have a lot of design changes once the plans were drawn. We had some problems getting all of the homeowner?s association requirements included in our small yard, but in the end we did it! And Laura went to some effort to find a supplier with the type of tree that we wanted for the front yard. We had an area in the back that had a different elevation than planned once the final grade was done by the builder. ALD was very flexible and creative in adjusting the plan to fit the new elevation. They added some steps and boulders and adjusted the plants. They also adjusted a side flower bed at my husband?s request after the design was drawn to provide allowance for a ride-on lawnmower in the future. It was easy to work with the ALD crew. They were responsive to our concerns and were thoughtful about what they were doing. Our on-site crew was led by Ryan. They worked during some of the worst heat of the summer. The site was always cleaned up at the end of the day and was never left a mess. We love the way our yard looks! It?s very relaxing to sit and enjoy the beauty of our newly installed yard.

I called this company to do some landscaping projects, the office took my information, stating that someone would be calling back. About 3-4weeks later I received a phone call apologizing for the missed contact, explaining office problems. By the I had already committed to another company

The owners of Architectural Landscape design (ALD) were very responsive to our initial contact. They listened to what we wanted and what our budget was and took it from there. Laura designed an amazing plan that took full advantage of our backyard space. We asked for a few small changes in design and narrowed things down just a bit to fit our budget. They came back with exactly what we were looking for. After considering several of their competitors, we decided to use ALD. They did an excellent job in providing a detailed design, including a list of all plants and how to care for them. The actual work was carried out in a timely and professional manner. We had a time constraint which they met with no problem. I was continually impressed as I watched the project unfold. Their preparation for all the brick and stone work was extremely thorough, so we don't have to worry about things falling apart after a few seasons. The brick and stone were beautifully done. We now have a small creek with waterfalls running down the side of our back yard. It looks very natural and the sound is very peaceful. Everything was beautifully done. Of course, on a project this size, there were a few concerns along the way. Jeremy, the project manager, was very professional and friendly and handled all of our concerns promptly and efficiently. We couldn't ask for more than that. There were no defensive attitudes or blame shifting - just timely action in addressing our concerns. The project took about a month to complete. The crew was here even on most of the rainy days in June. I was very impressed at how hard they worked. Every day when they closed down for the day, they thoroughly cleaned up the area, made sure all the materials were moved to the back yard, and generally left things in a safe and orderly manner. Very impressive. I would certainly use them again if we were back to square one, and I would have no hesitation on recommending them to our friends and family. They are a professional, customer oriented company with the knowledge and equipment required to get the job done right!