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Pella Windows and Doors
Doors (Interior) - Install or Replace, New Windows - Multiple, Storm Door Installation,
About us
SHOWROOM LOCATIONS; *Plymouth, MN 13810 24th Ave N Suite 430; *WOODBURY, MN 7730 Hudson Road, Suite 40
Business highlights
100 years of experience
Services we offer
The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee. We’ll make your replacement project easy. That’s our promise.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5166 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 15% | ||
| 4% | ||
| 2% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 166 reviews
Wendy M.
Sep 2025
Sliding Door - Install
We bought several Pella products in 2019: a sliding glass patio door leading out to a deck area, a front door, and a door between the house and garage. Just a few years later, in 2023, we decided to put an addition on our house-a four season porch. Since the sliding glass patio door was just a few years old, we were planning on reusing it as a door in between the new porch and deck. However, the builders discovered the area below and around the Pella patio door had moisture damage due to the door not being installed correctly. According to our builder, it was missing the flange and there were trim nails through the face of the jamb causing leak and aesthetic issues. We contacted Pella and provided pictures of the sliding door and damage to the house structure but the Minnesota manager only gave us the option to reinstall the existing patio door as is, stating that 'they install it this way all the time.' We will not use Pella again.
Robert P.
Mar 2020
After a hail storm, I had 17 windows that needed replaced. There were many options available to work with, and we went through 5-6 different quotes before I settled on an option. Matt was very patient with the process. The installers Luis, Peter, and Colby were very helpful. Everything went nearly perfect. One wood strip on a window a had deep / long splinter, and it was resolved the same day. They were very careful with their spray foam so that it didn't expand out onto areas it shouldn't be. I also had them coordinate the window stain job afterwards, and that went perfect as well.
Diane L.
Jun 2019
Sales Service was quick, personable, pleasant. Installation was exactly as promised: on time, finished early, cleaned area, extremely professional. We just got the windows installed, so it's hard to speak to the quality until winter is here. For now, easy to operate, look great. Probably at the higher range of the other estimates we had gotten (it was hard to compare, as the inclusion items were a little different), but we are hoping that is also coming with higher quality and certainly came with very good service.
Edward H.
Mar 2018
Very good, so far.
Response from Pella Windows and Doors
"Hi there! We're glad to hear you are having a quality experience so far! We hope we can keep it that way! ^KS"
Gerry G.
Jan 2018
Our work was done a few years ago but the windows have been great and worth the money. Very professional company. Loved that we could get wood on the interior of the windows. Matched our woodwork pretty close.
Response from Pella Windows and Doors
"Thank you so much for the great review, [Member Name Removed]!"
Michael M.
Jan 2018
This is our third Pella installation! They have done a total of 41 windows and a door. Professional, timely, courteous, from salesperson to installers to service rep. Follow up is excellent.
Response from Pella Windows and Doors
"We are happy to work with you, [Member Name Removed]. Thanks for the great review!"
Jane S.
Nov 2017
Very professional and easy to work with. Installers took their time and did a beautiful job.
Response from Pella Windows and Doors
"Thank you for sharing your experience with us. We work hard to ensure you find the right window or door for your home and that the service experience we provide is positive from start to finish. We'd love to see your before and after photos. Thank you again for choosing Pella products. Best regards, Pella Community Team"
James P.
Sep 2017
The Windows look and work great, but it's still summer. The "acid" test will be when the winter wind blows. The old window, only 17 yrs. old, let much cold air in, I'll give an updated review after the winter.
Response from Pella Windows and Doors
"Thank you for your feedback and review! Thanks again for choosing Pella products. Best, ^GB, Pella Community Team"
Rick J.
Jul 2017
Work was completed in one day and installers were very efficient and professional. The new windows are vinyl and we opted for full replacement rather than inserts. We are very happy with the new windows. The screen for the patio door does not always slide easily but it is designed to be removed. We chose the base level windows because of the price but the quality seems very good.
Response from Pella Windows and Doors
"Thank you for taking the time to share. We are pleased to hear you had a positive experience with our team & you are enjoying your new Pella windows & sliding patio door. We appreciate your feedback. Thanks again."
Subhash K.
May 2017
Our experience with Pella has been exceptional. They are very easy to work with and come across as genuine, understanding and caring group of people. From my first call to schedule an appointment to the time they actually installed the product everything went real smooth. I really appreciate the support and recommendation I received from their in-home sales consultant and also branch mangers who worked with me very closely. My only challenge to them is on their tag line of "Viewed to be the best". I had both vinyl and wood window installed and wood is simply beautiful true to their tag line, but the vinyl window, I would stay clear of it. It does not quite measure up to the brand.
Response from Pella Windows and Doors
"Thank you for sharing your positive experience with us. We're passionate about our products and the service we deliver. We appreciate your feedback and thank you for choosing to create a better view with our products. Best, Pella Community Team"
Jennifer A.
Mar 2017
Windows are good, though some are quite hard to open; others are very easy. Tracy was my rep and she was very good, answered a lot of questions. The install crew was also good, professional. My only gripe is that there were some rough cuts of the wood where they wrapped the existing window frame that were left to me to deal with. The 'caulk' used on the inside at bottom, right angle between window and the sill, picked up every piece of dust it seems. It now looks really dirty and old on all of the windows. Overall, I'm happy with the windows, they've generally been very good, no issues.
Response from Pella Windows and Doors
"Thank you for your review. We appreciate your feedback and thank you for choosing Pella products. Best, Pella Community Team"
Joseph M.
Jan 2017
The installation took three days and the crew did a great job both with the installation and clean up. They were punctual and very efficient and hard working even though the outside temperatures were brutal. They even worked late on a Friday night in the dark to complete the job. We are thrilled with the new windows and the appearance far exceeded our expectations.
Response from Pella Windows and Doors
"Thank you for your review! We are so pleased to hear your experience with our team was positive from start to finish. Thanks again for choosing energy-efficient Pella products. Kind regards, Pella Community Team"
Michael M.
Aug 2016
Excellent product, friendly and competent installers and good follow up on questions
Response from Pella Windows and Doors
"Thank you for your review! We are so pleased to hear your experience with our team was positive from start to finish. Thanks again for choosing energy-efficient Pella products. Kind regards, Pella Community Team"
Sharen R.
Jul 2016
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Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Tammy D.
Jun 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Sandy L.
May 2016
unknown
Response from Pella Windows and Doors
"Thank you for sharing your positive experience with us. We’re passionate about our products and the service we deliver. We appreciate your feedback and thank you for choosing to create a better view with our products. Best, Pella Community Team"
Timothy L.
May 2016
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Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Donald A.
May 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Jennifer A.
May 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We are so pleased to hear your experience with our team was positive from start to finish. Thanks again for choosing energy-efficient Pella products. Kind regards, Pella Community Team"
Betty G.
May 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
GEORGE E.
May 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Barbara G.
Apr 2016
We just had a new front door put on by them. It is gorgeous. I've even had delivery guys say I like your front door. There are a few little things that need to be finished and I have to keep calling them, they don't call me. They were right on time for everything.
Response from Pella Windows and Doors
"Thank you for your review! We have forwarded your comments to our corporate customer support team to ensure your local team works with you to complete the outstanding items. Thank you again for choosing energy-efficient Pella products! Best, Pella Community Team"
Greg R.
Mar 2016
We used Pella Windows and Doors. It cost around $6000. They were here February of 2015. They messed up the wood stain color on the trim, they got the color wrong. I guess more accuracy. They tried to repair it.
Response from Pella Windows and Doors
"Thank you for your review. It is our goal to continuously improve our products, service and company. We have received your review and have forwarded it to our customer service team. We appreciate your feedback. Best regards, Pella Community Team"
Timothy L.
Feb 2016
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Craig B.
Dec 2015
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Pella Windows and Doors is currently rated 4.5 overall out of 5.
Pella Windows and Doors accepts the following forms of payment: CreditCard
Yes, Pella Windows and Doors offers free project estimates.
No, Pella Windows and Doors does not offer eco-friendly accreditations.
No, Pella Windows and Doors does not offer a senior discount.
No, Pella Windows and Doors does not offer emergency services.
No, Pella Windows and Doors does not offer warranties.