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Called a few minutes before scheduled opening time to determine if they had the necessary part to perform the repair. Dropped the phone off 10:45am and picked up repaired phone at 11:45. We spent more time than that just waiting at the Verizon Store to talk to someone just to find out what our options were.
I believe Gophermods are set up to arrange shipment to their shop and return of repaired equipment. Their repair prices are listed on their web site which I believe is gophermods.com. All in all, a very pleasant experience with the people I dealt with, Chris and John. . Phone works as good as it did when new. There is a one year warranty on the repair.
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