Exell Ceramic Tile, LLC

Val, Ross and Max were so amazingly helpful with the whole process. The work was completed in one day. It looks beautiful and I love how much nicer it has made my home. I will be hiring these guys again!

Highly recommend

Exell was great at communicating and did an incredible job. They were efficient the professional always cleaning up after each step since they had to demo the tile already in place before putting up the new tile and taking the time to make sure my tile looked just the way I wanted it. I would highly recommend Val and his team at Exell Ceramic Tile, LLC for your tiling needs as they get the job done right, quickly, and at a competitive price.

Here is our experience using Exell Ceramic Tile! Nine months after our new master bath was tiled by Exell we noticed some of the tile on the floor was starting to loosen. A call was placed to Val and a detailed message about the problem was left. No return call from Val. In the next couple of months the grout between the tiles continued to chip out and more and more tiles became unattached on the floor. Once covid hit we had to wait to have the problem addressed. This summer we had a very reputable tile layer assess and fix the problem. Here are his words describing what he discovered. *The problem was when installing a porcelain tile over self-leveler, you need to either prime it with a latex primer or use an anti-fracture membrane. The anti-fracture membrane is a better choice because cracks will not transfer though the tile. You need to use one of the 2 because the self-leveler is very porous and porcelain tile is not. The result is what happened here. The thinset binds to the self-leveler and pulls all the moisture out too fast making it so it will not bond to the tile. That is why I was able to pull up the entire floor and reinstall it. Not one bit of thinset was stuck to the tile. The tile was just sitting on the floor loose. Had it been a wall it would have fallen off. The actual tile work looked above average, it was just a lack of knowledge on installing porcelain over a very porous surface.* The cost was $1500.00 to remove and reinstall our bathroom floor with an anti-fracture membrane. A letter requesting a reimbursement for this expense was sent to a confirmed address with delivery confirmation. It stated he had one month to pay us or we would write a bad review and start a BBB claim. Sadly Val choose to blow us off! Clearly Exell Tile was at fault for the poor installation and it astonished us that Val choose to ignore our reasonable request to be reimbursed. PLEASE BEWARE and take this warning to heart!!!! Here is an interesting update: the grout in the master shower is now starting to crack!

Val and his team were excellent. The bid was fair, and Val was able to work with our timeline. Roman did an amazing job on the tile install, and we couldn't be happier

Val and his team did such a fantastic job. I have been a GC on previous projects for home reno and I have never worked with such an expedient, helpful and knowledgeable team. From demo, building and tiling - this process was as pain free as it comes. I will definitely be recommending them and hiring them in the future for other projects.

3d tile were professional, Easy to work with.

Very professional. Tile looks amazing. Worked around some obstacles.

Exell Ceramic Tile was on time. did a great job, and cleaned up after themselves nicely.

Exell Ceramic Tile, LLC did a great job on my kitchen backsplash. I am completely satisfied with how it turned out. I was especially impressed with their attention to fine details and how well the team worked together. For example, if a cut on a piece of tile was slightly off, they would recut it until it was perfect. They made every effort to install exactly how I wanted it as the install progressed. I initially chose Exell over others because feedback from previous clients said that Exell arranged for other tasks of the remodel not directly related to tile. In my case, Val arranged to have a trimmer come in to install the master bedroom baseboard. Exell was available to finish all parts of the job within a couple of weeks of the initial call. I highly recommend hiring Exell Ceramic Tile, LLC.

Did an excellent job,very friendly.

We were very pleased with the work that Val and Paul did on our tile floor project. They showed up when they said they would, were very easy to work with, did excellent work and cleaned up afterward. I would not hesitate to recommend Excell.

Val and his team leveled a crude concrete floor and installed large format porcelain tile. Very fast response with very high quality work. I cannot imagine how it could have been better. They are a first class operation.

Responsive, flexible, highest quality work, willing to quickly and skillfully overcome any problem that may arise. They did kitchen and bathroom floors as well as bathroom walls and shower stall. Highly recommended.

Val and his team are excellent, they did new tile in our 2 bathrooms and kitchen, including floors, showers and kitchen backsplash. Val also did all our plumbing work and installed new baseboards in our kitchen. Whatever we needed from them, they could do. They worked hard, knew what they were doing and we had a good relationship with him and his team. Will definitely use them again!

Expanded an existing shower stall and re-tiled. Very flexible with scheduling and their prices were reasonable and in-line with other quotes we received.

They were professional. Accommodates to my busy schedule. The quote was very reasonable. They did a great job!

Val his company are exceptional. This was a job I needed done immediately & they met every deadline promised and returned all calls which made it an even better experience. The end result is beautiful. Highly skilled craftsmen & a well-run company.

Excellent work Top notch A number 1

Excellent tillers. The crew was professional and kept working to get the job done quickly.

He's great.

They are excellent. We have used them for years in our own property and several rental properties.