INNOVATIVE EGRESS WINDOWS INC

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Every employee of Innovative Egress was very kind and they were extremely good at explaining the installation process. They charged exactly what they estimated and completed their work in the anticipated amount of time (Less than 8 hrs. to install window!). The foundation of our house began to leak after window installation. They came back and repaired the foundation at no additional cost. It did, however, take them one week to return after we reported the damage.

Scott was prompt with his estimate and worked around our schedule to install. The window we had replaced was very close to our property line and our neighbors driveway. Scott and team were able to use the driveway for their machines and simply rolled back our fence for access. They removed one bush while they were digging and replaced it just as they found it. Other bids we received said we'd need to rip out trees in our front yard or put the egress on the front of the house - which we weren't willing to do. We opted for the additional wood finishing ($275) and are pleased with the look of the window. They cleaned up nicely after themselves and we are happy with the work. The only downside to the process is the window took 5 weeks to stock so we had to wait for the installation. We did have the option of purchasing a window ourselves to shorten the wait, but we chose not to.

Scott and his co-worker were very efficient at their work and obviously have lots of experience doing egress window installations. They cleaned up the site very well, even raking the grass that had been flattened under the plywood. The cedar enclosure is very attractive and has steps for escape and if I want, flowers.