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Deml Heating & A/C

4.4(
5
)

About us

Family oriented HVAC business 24 hour winter service, free estimates Have been in business since 1969, 3 generations strong Nate Certified Techs, Power Limited Licensed, Lead Safe Certified, Factory Trained

Business highlights

Emergency services offered
56 years of experience

Services we offer

Air Conditioning, Air Distribution, Emergency Service, Green Alternatives. We are Nadca certified for duct & dryer vent cleaning, Indoor Air Quality, Offering: Free Estimates, Planned Maintenance, Quality Installations. Specializing in: Heating

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.45 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%
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Showing 1-5 of 5 reviews
Mike S.
Aug 2016
5.0
Yes, I recommend this pro
$250
They found that the motor to the unit had quit. They did not have one with them, they had to go back to the warehouse to get a new one. They returned in about 30 minutes and installed the motor. Checked everything out to see that it was working properly and left. They took care to put covers on their shoes before entering the house, to avoid making footprints with their shoes.
Thomas M.
Aug 2015
5.0
Yes, I recommend this pro
$65
unknown
Mike S.
Oct 2014
5.0
Yes, I recommend this pro
unknown
Steven S.
Jul 2013
5.0
$65
Our central air unit was not providing cool air, we called Deml since they service York units. A technician was sent out within an hour of contact. Upon inspection of the unit it was determined that the compressor had burned out and since the unit was 17 years old and not efficient it was recommended that a new system be installed. We asked for a proposal and the technician gathered the data needed and said they would contact us.



We contacted two other companies who came out and provided proposals the next day. We still had not heard back from Deml so we selected another brand without considering them. (We did finally receive a proposal but a week later)
Deana B.
Dec 2012
2.0
$65
Technician was polite and attempted to fix the problem. Told me my "furnace was just old and he couldn't do anything with it" and left. The furnace worked the same as it did before he came, nothing was fixed. When I got the bill in the mail, I called the business to ask about it. The woman who answers the phone THEN told me that they don't service my brand of furnace (Lennox) and so there was nothing they could do. She was very rude to me and hung up the phone on me after she yelled into the phone "don't ever call us again!!". Believe me I won't based upon HER rudeness. Again, the technician was polite and professional.
Response from Deml Heating & A/C
"I sincerely apologize for the trouble that you experienced. It is true that we can't solve every problem, especially on "old equipment". But that does not excuse rudeness. Partially as a result of this incident, and many other factors. Our business his made a complete change in doing things. Deml Heating & A/C is a family business started in 1969 by my father, slowly over the years my sister and myself have been buying into the business. After receiving many reports such as yours I decided that something had to be done. So as of April 1st my Wife & I bought out the business and run it with our son (your service tech). I believe that issues like yours shouldn't occur, but unfortunately they do. But there is never an excuse for bad feelings between a business and it's customers. Please feel free to call on us in the future so we can attempt to assist you with you troubles."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Deml Heating & A/C is currently rated 4.4 overall out of 5.

Deml Heating & A/C accepts the following forms of payment: CreditCard

Yes, Deml Heating & A/C offers free project estimates.

No, Deml Heating & A/C does not offer eco-friendly accreditations.

No, Deml Heating & A/C does not offer a senior discount.

Yes, Deml Heating & A/C offers emergency services.

No, Deml Heating & A/C does not offer warranties.