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A Aart's & Tim's Quality Plumbing
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
When you call us, our goal is a friendly voice on the phone, a fast response, up-front pricing, and quality work performed by a professional technician. Because we know our customers are the reason we are in business, we will call you to make sure you are satisfied with our service. Our uniformed technicians are dispatched in lettered trucks as local as possible to keep our prices reasonable. Call us today to set up an appointment and ask about our competitive flat rates. Let us show you the difference A Aart's, Tim's Quality Plumbing & Speedy Plumbing can make with home-town people providing home-town service. Additional contact name - Hope Lindholm. Local family owned.
Business highlights
Emergency services offered
44 years of experience
Services we offer
Appliance Installation, Backflow Testing & Rebuilding, Boilers Repair & Replacement, Code Compliance, Color Camera Inspections, Estimates, Faucet Repair & Replacement, Pipe Thawing & Steaming, Plumbing Repairs, Repair & Replacement Disposals, Sewer & Drain Cleaning, Sewer Jetting & Sewer & Water Dig up & Repair, Unclogged Drains, Water Softener repair, Water Treatment
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8326 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 6% | ||
| 1% | ||
| 1% | ||
| 2% |
Showing 1-25 of 326 reviews
Pat S.
Apr 2024
They were everything and more than what we expected. On time, everything was as promised. Eric was timely and very nice
Response from A Aart's & Tim's Quality Plumbing
"Thank you, [Member Name Removed]! We’re so glad to hear we exceeded your expectations. Eric will be happy to know you appreciated his timeliness and professionalism. At Tim’s Quality Plumbing, Heating, & Cooling, we take pride in delivering on our promises — Tim’s takes care of it!"
Julie T.
Jun 2023
DO NOT USE THIS COMPANY! Lonn came out to install a new sink. The first disaster was while he was trying to install sink Lonn dropped the sink and broke it. He then expected me to return the sink and say it was already broken. Lonn was extremely unprofessional. He was cursing the entire time he was trying to install the sink. After the sink was installed I realized Lonn had gotten glue all over my granite counter and the new sink. He glued the drains down crooked and with a glue that balled up and looked terrible. I called to have him come back. He was super condescending and said his work was perfect. A few weeks later I arrived home to find 3 inches of water covering the entire main level of my home. A line from the faucet was not connected correctly and was completely off with water spraying everywhere. My entire floor had to ripped out, cabinets and furniture damaged. Company has not assisted with anything and does not seem to care at all. TOTAL DISASTER!!! DO NOT RECOMMEND
Response from A Aart's & Tim's Quality Plumbing
"Hi [Member Name Removed], I have tried to contact you multiple times and you refused to have anyone from my company come out to help. We attempted to have our restoration company out and you refused that help also. Wish you would've allowed us to help out. If you'd like to chat about this please call me Thank you"
Nancy C.
Jul 2022
The following review is for Sean Harris. I had my home built in Maple Grove in 1986. Being widowed, I never had anyone who could keep up on my repairs and/or updates regarding my plumbing issues. Sean came out last fall for the first time and did repair my front yard outside faucet that was dripping. This spring when turning my outside faucets, the front faucet was still dripping. At the time of booking an appointment for Sean to return and repair the faucet, I also booked for him to check out my sump pump (it was the original one from when the house. In the last months, I have had Sean out to replace that outside faucet, replace my sump pump, replace both outdated toilets, and do a repair in the shower in the lower-level bathroom. Each time, Sean gave me the price for each repair/replacement before doing any work. He always very professional and polite. Since I am battling cancer, he was very cautious to wear a mask. I will always call Tim’s Plumbing and request for Sean to return with any future repairs/replacements I will have. I wish I could give him a 10 Star ranking!!!!!!
Response from A Aart's & Tim's Quality Plumbing
"[Member Name Removed], thank you so much for your thoughtful and detailed review — and for trusting Tim’s Quality Plumbing, Heating, & Cooling with your home’s plumbing needs. We’re so glad Sean could be there for you, from repairing your outside faucet to replacing your sump pump, toilets, and shower parts. His professionalism, politeness, and care for your health are exactly what we strive for with every customer. We’re honored by your loyalty and your kind words, and we’ll be here anytime you need us. Tim’s takes care of it!"
Aymn A.
Apr 2022
I made an appointment with them to check my heater which was not working , I was told they charge $175 to check and diagnose the heater , when the plumber Sean came he charged me $421 , he then presented me with 2 options one was to try and change couple of pieces for $1555 and see if it worked or replace the heater for $5555. When I asked him why you charging me $421 when I was told it is $175 he said he is charging for his time . Was not the $175 were supposed to be for his time and to come check and diagnose the problem with the heater ? This is totally money hungry company and using people in difficult situations , look at their BBB rating most of the complaints about them charging people extra for things and above their quotes.
Response from A Aart's & Tim's Quality Plumbing
"We’re sorry to hear about your experience and appreciate you bringing your concerns to our attention. At Tim’s Quality Plumbing, Heating, & Cooling, transparency and customer satisfaction are priorities, and we always aim to clearly communicate the scope of work before it begins. We understand how frustrating it can be when expectations aren’t met and would like the opportunity to review your situation in detail. Please contact our office at 612-827-7951 so we can discuss your concerns directly and work toward a resolution."
DENNIS M.
Jan 2019
Went as planned.
Response from A Aart's & Tim's Quality Plumbing
"Thanks for the review!"
Derik A.
Dec 2018
The install went well. I plan on using them again.
Response from A Aart's & Tim's Quality Plumbing
"Thanks for your review!"
Laurie H.
Jul 2018
I could not have been more pleased with the work Lonn did to find and fix a leak above my ceiling and then replace my kitchen faucet. He arrived on time, quickly diagnosed the problems, answered all my questions, gave honest advice, and then did expert work. If I ever need a plumber again, A Aart's & Tims will be my first call!
Response from A Aart's & Tim's Quality Plumbing
"Thanks so much for the review!!"
Bill M.
Mar 2018
The plumber arrive as scheduled. He was very friendly and professional. He made a few suggestions on what needed to be done and did take care of a couple of things beyond my initial request. I would recommend him.
Response from A Aart's & Tim's Quality Plumbing
"Thanks for the review! We much appreciate you taking the time!"
Joanie H.
Feb 2018
First time okay.
Response from A Aart's & Tim's Quality Plumbing
"Hi [Member Name Removed]! I'm sorry but I can't match up your name or address to our database, would love to contact you and find out what happened here. Please give us a call! 612-827-7951"
Debra J.
Feb 2018
They (Josh) rebuilt the faucet and augered the toilet. It took less than an hour to complete the work on everything.
Response from A Aart's & Tim's Quality Plumbing
"Thanks so much for the review! We'll pass it on to Josh!"
Nancy V.
Feb 2018
Lonn arrived on time. He explained everything he was going to do, and verified the price for the water heater and city permit. He laid tarps down to protect our carpeted floor and stairs, and cleaned up after he was done. He also noticed that some of our pipe ceiling hooks/hangers were broken and he replaced those. They took the old water heater away the same day.
Response from A Aart's & Tim's Quality Plumbing
"Thank you for the review [Member Name Removed]! We much appreciate it!"
LARRY H.
Jan 2018
From intial phone call to the finished project, things rolled well. The price was in estimate and was the high end of competitive.
Response from A Aart's & Tim's Quality Plumbing
"Hi [Member Name Removed]! Thank you for the review, we work hard to provide the best service we can and do it at a reasonable price. Hope to earn your business in the future!"
Marcia D.
Aug 2017
Very well. All personnel were pleasant and professional. Received call later that day to check to see that all was taken care of.
Response from A Aart's & Tim's Quality Plumbing
"Thank you for the review!"
Kathy H.
Aug 2017
Very Good and professional
Response from A Aart's & Tim's Quality Plumbing
"Thanks for the review!"
YVETTE I.
Jul 2017
Terrible. On May 31 2017 , Lonn from AAArts and Tim's Quality Plumbing came out to our house to assess what was needed to fix both our bathroom faucet’s. He determined it needed faucet cartridges and my husband showed him that he had already purchased 4 just in case he would need them. He repaired one faucet by replacing the cartridges. He then went to work on to the 2nd sink faucet. He was able to get one cartridge replaced. He then tried to remove the 2nd faucet handle and was having trouble getting it to loosen and sprayed WD40 on it a couple of times and tried turning it with his wrench and afterwards said something to my husband like “that didn’t sound good.” When he turned the water on from below and turned the faucet handle -water began to shoot out of the handle. He then advised us the faucet was broken and we needed to get a new one. He was not concerned -he did not apologize, and there was no advance warning to us that he might break the faucet. He simply said something like "things like this happen". We then asked him how much he would charge for the service (since he broke the faucet), he still wanted to charge us the full price of $219.00. We said that would not be fair, and I asked him was he insured and he replied "no". which was untrue as their information on Angie's List clearly shows they are insured. Again, he was uncaring , never apologized, did not offer to put in a new faucet for free, and no other compromise was offered. We asked him how much he would charge to put in a new faucet when we received them and he said $200.00 each. He simply wanted his money so he could leave. Finally, after my continued pleas with him about the unfairness of this situation-he agreed to charge us the trip charge of $129.00. We paid him but were not satisfied with the damage he did to our faucet, and the fact that he left the sink dirty, and the faucet handles off the faucet. In addition, the pipe underneath the sink was dripping so we had to put a bucket there to catch the water. I emailed the president afterwards and simply asked for our $129.00 back since we had to get 2 new faucets (our current model had been discontinued), pay someone to install them, and pay extra money on our water bill for the leak. And he said all he could do was give us a "half off" gift certificate for future work-which was unacceptable because we would hire them again.
Response from A Aart's & Tim's Quality Plumbing
"[Member Name Removed], as I said in my initial response we feel you were treated very fairly in this scenario. Obviously the faucets needed repair, so it's not like a perfectly good faucet was broken. The tech who was there has been repairing faucets for 15+ years and is very good at it. Anytime an attempt is made at repair there's a possibility we won't be able to, it isn't our fault that an old faucet is corroded or stuck to the point of being unrepairable. The price of $129 charged to repair a faucet is very competitive, and Lonn's prices given to replace the faucets was a discounted rate. Again, I'm sorry you feel taken advantage of, but we feel we were very fair."
Rich W.
Jul 2017
Lonn has come out several times for problems. He is friendly and intelligent and helpful with his advice. We always ask for him by name.
V K.
Jun 2017
Quick service that went well. Replaced some old parts. Will use again.
Response from A Aart's & Tim's Quality Plumbing
"Thank you for the review! We're so glad to hear it and to have your business!"
Kathleen J.
Jun 2017
Great! They came sooner than expected did a great job and cleaned up. Even refunded $50 after I found a coupon from them :)
Response from A Aart's & Tim's Quality Plumbing
"Thanks for the review! We much appreciate it and are glad to have your business, hope to hear from you in the future for any plumbing needs!"
Ben L.
Mar 2017
Fast, efficient, successful!
Response from A Aart's & Tim's Quality Plumbing
"Thanks for the review!! We much appreciate it and are glad to hear you'd hire us again!"
Steven S.
Feb 2017
They were very quick, professional and priced about what you expect for a plumber.
Response from A Aart's & Tim's Quality Plumbing
"Thank you for the review! We much appreciate it!"
Ryan C.
Dec 2016
Showed up on time and got the job done. Only complaint is that the basement floor was only partially cleaned up. It was a mess from the water backing elsewhere so we had cleaning to do anyway but I'm not sure how cleanly a bathroom or kitchen job would be cleaned up afterward.
Response from A Aart's & Tim's Quality Plumbing
"Our apologies for leaving a mess, please contact us and mention this for credit towards future service if needed!"
Mike N.
Dec 2016
Great, the 2 techs were professional and courteous
Response from A Aart's & Tim's Quality Plumbing
"Thank you for the review! We much appreciate it!"
Robert W.
Nov 2016
Mark Moengen performed the work and his craftsmanship is truly first-rate. He was able to provide necessary structural modifications to secure the valve assembly and had us back in operation promptly. I called late afternoon for an appointment and Mark was at our house the following morning at 8:30. Mark has many years of experience and it really shows. I highly recommend Mark and his company - this is the only plumber that I will deal with going forward.
Response from A Aart's & Tim's Quality Plumbing
"Thank you so much for taking the time to give us a review! We much appreciate it!"
Duane W.
Nov 2016
I will use them again if needed.
Response from A Aart's & Tim's Quality Plumbing
"Thanks for the review! Let us know what we can do next time to earn an A. :)"
Peggy I.
Sep 2016
unknown
Response from A Aart's & Tim's Quality Plumbing
"Thanks for the review!!"
Licensing
State Contractor License Requirements
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FAQ
A Aart's & Tim's Quality Plumbing is currently rated 4.8 overall out of 5.
A Aart's & Tim's Quality Plumbing accepts the following forms of payment: CreditCard
Yes, A Aart's & Tim's Quality Plumbing offers free project estimates.
No, A Aart's & Tim's Quality Plumbing does not offer eco-friendly accreditations.
No, A Aart's & Tim's Quality Plumbing does not offer a senior discount.
Yes, A Aart's & Tim's Quality Plumbing offers emergency services.
No, A Aart's & Tim's Quality Plumbing does not offer warranties.