Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Elizabeth M.
04/2014
ceramic tile
 + -1 moreAwful! The first issue we had was with the grout cracking. I emailed the owner Shane McLean on March 20, 2013. He didn't respond so I sent him a follow up email on March 25, 2013. He finally emailed me back later that day with the following response, "I hate to tell any past or present customer this but we are swamped and spread out over three states. I wouldn't be able to provide any services until June." I ended up having someone else fix the issue. Almost a year later on March 25, 2014, a piece of tile actually fell off. I contacted Shane again on April 4, 2014. No response. I followed up with him on April 10, 2014. No response. I sent a final email on April 16, 2014. No response. Do not use this company.
Description of Work: The prodiver installed tile around our bathtub and shower.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Contact information
10701 93RD AVE N, Osseo, MN 55369
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile
FAQ
STERLING STONE & TILE INC is currently rated 1 overall out of 5.
No, STERLING STONE & TILE INC does not offer free project estimates.
No, STERLING STONE & TILE INC does not offer eco-friendly accreditations.
No, STERLING STONE & TILE INC does not offer a senior discount.
No, STERLING STONE & TILE INC does not offer emergency services.
No, STERLING STONE & TILE INC does not offer warranties.
Contact information
10701 93RD AVE N, Osseo, MN 55369