MAPLE GROVE AUTO SERVICE, INC logo

MAPLE GROVE AUTO SERVICE, INC

4.9(
52
)

About us

Our mission at Maple Grove Auto Service is to produce an unexcelled degree of customer satisfaction through the teamwork of talented, ethical individuals motivated to grow personally and professionally while working in a spirit of cooperation and friendship. All personnel are trained in customer service so we (and you) can expect them to have your best interest in mind. Technicians are given the responsibility to communicate directly with our customers so nothing is lost in translation. If a technician finds other needs on a vehicle, an estimate is written and the customer is informed of the need and given the choice of whether or not they want the repair done. We believe in the "no surprises" philosophy! Maple Grove Auto Service is an "AAA Approved Repair Facility", and has been recognized as a "Top Shop" by our customers since the inception of the program in 2000. We also believe in "giving back" to the community, so the owners participate in Rotary, the North Hennepin Area Chamber of Commerce, and actively volunteer and participate in youth related programs.

Business highlights

45 years of experience

Services we offer

AIR CONDITIONING REPAIR, BODY ELECTRICAL REPAIR., BRAKE REPAIR, COOLANT SERVICE, DRIVELINE FLUID SERVICE), ENGINE AND BODY COMPUTER CONTROL DIAGNOSTICS AND REPAIR, SCHEDULED MAINTENANCE (OIL CHANGES, STEERING AND SUSPENSION REPAIR, TIRE AND BATTERY SALES, TRAILER HITCHES, TRANSMISSION REPAIR, TRANSMISSION SERVICE, WHEEL ALIGNMENT

Accepted Payment Methods

  • CreditCard
Reviews
4.952 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
2%
1
0%
Write a review
Showing 1-25 of 52 reviews
Sean S.
May 2020
5.0
Yes, I recommend this pro
Recently had my son's vehicle in for service, first time there. Service was excellent and quick. Will definitely be back in the future.
Eric J.
Dec 2017
5.0
Yes, I recommend this pro
$125
The team was very friendly, got the job done quickly and gave me a fair price. I had no issues at all.
Kevin T.
Nov 2017
5.0
Yes, I recommend this pro
I have used them for years and trust them fully. Their repairs were good and reasonably priced. I will recommend them and use them, again.
Kevin T.
May 2017
5.0
Yes, I recommend this pro
It went very well. We've been using this company for years and will continue to use them.
Terrence M.
Oct 2016
5.0
Yes, I recommend this pro
.
Terrence M.
Oct 2016
5.0
Yes, I recommend this pro
$400
They do excellent work about and they are very conscious about what they do. They are good people.
Bruce D.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Sean C.
Feb 2016
5.0
Yes, I recommend this pro
unknown
MARY-JO W.
Feb 2016
5.0
Yes, I recommend this pro
$48
.
Sandra D.
Dec 2015
5.0
Yes, I recommend this pro
$35
unknown
Grant B.
Nov 2015
5.0
Yes, I recommend this pro
$500
unknown
Reid R.
Jun 2015
5.0
Yes, I recommend this pro
$900
I have used them three times so far.  The experiences have all been good in the sense that they provided a very high quality service and I have had no follow-up issues.  I think that they are a little expensive but the AAA discount helps some. 
Pamela M.
Oct 2014
5.0
Yes, I recommend this pro
$1,100
It took a bit longer than planned, but they found some issues I hadn't been aware of.  Courteous and tried to get the work done in a reasonable amount of time.  They apologized when they called to tell me of the added costs - which wasn't their fault, but just my vehicles age showing.
Brittney W.
Oct 2014
5.0
Yes, I recommend this pro
$450
The staff members were very friendly and pleasant on the phone and in person. They had initially said that my car would not be looked at for a few days, but when a slot opened up a day early, they were able to get to it in and diagnosis the problem. Once they figured out what was causing my car's engine light to blink persistently, spit out horribly exhaust smells, and rattle like crazy, it didn't take them long to fix the issue and replace the coils. I was surprised at how quick and efficient the service was, plus not knowing what was wrong with my car, I was extremely pleased to get a quote for far less than what I had initially anticipated.  Plus, Maple Grove Auto Service offers a discount to AAA members.
Paul Z.
Oct 2014
5.0
$2,000
unknown
Della J.
Jun 2014
5.0
Yes, I recommend this pro
$77
unknown
Carole I.
Jun 2014
5.0
Yes, I recommend this pro
$600
Great!!finished early and coordinated with my insurance company _ they knew it was covered! Tobago dealer claims it didn't know... Yeah.. Sure...
Kevin T.
Jan 2014
5.0
Yes, I recommend this pro
They did a very good job. I like the fact that they have loner cars to use while my car is being fixed.
Jeff B.
Dec 2013
5.0
Yes, I recommend this pro
$900
Great service! Timely callbacks and the mechanics offered competent options to help keep the price low. Work has been completed ahead of schedule and I would recommend this shop. Friendly staff and fair rates. I'm giving a "B" for rates because I honestly don't know what's market value, but I didn't have sticker shock.
Paul M.
Dec 2013
5.0
Yes, I recommend this pro
$35
Over the past 10 years, across multiple vehicles, I only had one issue with service and the team did their best to make it right.   The staff is courteous and knows you by name.  In the first year, my wife would take the car in and they would recommend a lot more optional maintenance, so I've been taking vehicles in myself.
On my last oil change, the oil filter was not put on correctly, causing oil to spray all over the engine cavity.  It took a day for the oil that they weren't able to clean off to burn off of the engine block.  In addition, the oil filler cap was missing (not a critical issue, but not what I'd expect from the best).  I didn't discover that it was missing until 3 weeks later.  I called to report it and they took full ownership and offered free service to ensure there wasn't any additional damage.  I've opted to go to another mechanic.
Tim B.
Sep 2013
5.0
Yes, I recommend this pro
$254
Hose replacement was recommended and quoted a couple months prior during a previous repair job. They stuck to the original quote. Repairs were completed same day.
Tim B.
Sep 2013
5.0
Yes, I recommend this pro
$277
No pressure no hassle service. They let me know a number of other repairs where needed and didn't pressure me to have everything done right away. They stuck to their estimate and repairs were done same day.
SUSAN D.
Sep 2013
5.0
Yes, I recommend this pro
$33
These guys are FABULOUS!!! I'd had my headlights go out the night before, so wanted to get my car in someplace ASAP to get it checked out. I left my car there and they gave me a loaner (usually it's only the dealerships that do this, and only if it's a huge repair job). Within 15 minutes they called to tell me that during the test drive my headlights were working fine so he couldn't find the source of my problem. I was so impressed with their honesty, he could have easily made something up ("it's your Johnson switch") and charged me a small fortune for it. I will DEFINITELY be going back!! Oh, the $33 was to fix a piece on the driver's seat that was loose. They didn't charge me any kind of "diagnostic" fee.
Pam M.
Sep 2013
5.0
Yes, I recommend this pro
$12
It went great!  They helped me out by fitting me in at the last minute because I was going out of town.  I asked about getting more work done than a oil change, but they checked their data base for my make/model and told me that according to Dodge's maintenance schedule, that it more than likely wasn't something they would need to do yet (based on my mileage).  Another shop had said they'd do the work without checking!  Anyway, I asked them to check the van over to be certain and they did.  Turns out that my van WILL need some of those things in another 5000 miles, so they gave me a quote of what those would cost if I wanted to get them done in the coming months.  I really appreciated them giving me a heads up so that I could factor in those costs in my budgeting.  Seriously, I don't know about anyone else, but I've found that car issues, etc, can throw your budget off quicker than anything else.
Javier C.
Sep 2013
5.0
Yes, I recommend this pro
$700
I went in for a rear brake job. After inspection, they found the rears in excellent condition, but found some significant issues with the front calipers. They were very professional and fixed the issues. I was impressed by their quality of work.
Showing 1-25 of 52

Licensing

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FAQ

MAPLE GROVE AUTO SERVICE, INC is currently rated 4.9 overall out of 5.

MAPLE GROVE AUTO SERVICE, INC accepts the following forms of payment: CreditCard

No, MAPLE GROVE AUTO SERVICE, INC does not offer free project estimates.

No, MAPLE GROVE AUTO SERVICE, INC does not offer eco-friendly accreditations.

No, MAPLE GROVE AUTO SERVICE, INC does not offer a senior discount.

No, MAPLE GROVE AUTO SERVICE, INC does not offer emergency services.

No, MAPLE GROVE AUTO SERVICE, INC does not offer warranties.