First Class Mortgage

Brady and his team did an awesome job of helping me through the process of purchasing my first home. Thank you Brady for making the process super easy, answering all my questions and following through with every step along the way.

First Class Mortgage helped us to refinance our mortgage in less than 4 weeks. The people and the service cannot be beat. We will recommend to others and use them again in the future.

I am so glad I found First Class Mortgage on Angie’s List. Brady and Kevin are awesome to work with. My experience with them was amazing. The entire process from start to finish took about 2-1/2 weeks. Brady and Kevin truly take the time to get to know you and make you feel like family rather then a business contact. Very professional and communication is impeccable. I highly recommend First Class Mortgage.

I just closed my third mortgage with First Class Mortgage - and again, was very happy with the product, the people and the efficiency. Casey, Kevin, Susan, Daniel, and the rest of the team at First Class Mortgage are not only very good at what they do, but they are also easy and enjoyable to work with.

After having a mortgage through a big bank and being just another number, it was refreshing to work with First Class Mortgage. Everyone was very friendly and able to meet our tight schedule. Casey took the time to explain everything to us and ensure we were comfortable throughout the whole process. Would use them again!

Awesome!!! Jolene made the process easy, stress free and she spoke to my wife and I kindly and respectfully when it came to the technical loan terms and she explained everything so it made total sense. I would 100 percent recommend anyone to go see Jolene if you need any kind of a mortgage! Jolene knows her stuff and is awesome and most of all easy to work with. Oh and Jolene and First Class Mortagage beat all the other Mortgage companies prices on rates and fees when I compared them to other companies and online rates. By far best, cheapest and best customer service around!!!!!

First Class Mortgage helped my husband and I secure financing for our new home. The process could not have gone more smoothly. Jolene and Brady kept us informed through every step of the process, and we are confident they worked in our interest to find the best lending solution for us. I highly recommend First Class Mortgage for new loans and even refis.

Refinanced my VA loan through First Class Mortgage. Casey and Bobbi were friendly and really made the process easy and smooth. Most of the paperwork was able to be uploaded online securely, and initial forms could be signed online using digital signatures. They were also able to get me a better rate than USAA. The closing went really quickly and smoothly. I would recommend First Class Mortgage again.

I was extremely nervous since I was a first home buyer, and I was purchasing solo. First Class Mortgage knew this, and they were very understanding of it; they wanted to ensure I was comfortable throughout the whole process. Whenever I had a question - they were more than willing to answer it. If I did not understand something - they were patient and re-explained until I got it. They were attentive, responsive, professional and most of all - reassuring. They went above and beyond what any big, corporate, mortgage company would ever do, and isn't that what you want when you're making such a huge decision in your life? The answer is yes! A special thanks to the members of my team - Sheri, Brady, Kevin and Susan!!

I worked with Casey and Kevin and I can't thank them enough, along with the rest of the team, for making the process so much easier. I got a great rate and only needed to provide a single set of documentation at the beginning of the application. No last minute surprises and closed right on schedule. I highly, highly recommend First Class Mortgage!!

Very well. Casey, Bobbi, Susan, & Daniel are all very easy to work with and get back to you with answers to questions very quickly via phone or email. I also like their online document signing and dropbox. It made sending them our info very easy and fast. I would use them again.

This is the second time I worked with Casey, Kevin, Susan, Daniel, and the team at First Class. They are responsive in person, by email and on the phone. I was very happy with the mortgage rates I was able to get. They were awesome getting my pre-approval letters together fast. Great follow-up, and I never felt any questions I asked were dumb.

Brady and his team made the whole process easy and stress free. I would definitely use them again.

Casey was outstanding and made everything so easy. Was very thorough with what we needed to provide and explained all phases of the refinance process so there were no questions. Three days before closing he contacted us to let us know that he was able to get us a lower rate without any costs to us, I feel like this is something that would have been overlooked with one of the "Big Bank" mortgage team. Would highly recommend First Class to anyone looking to Refi

I just completed my second refinance working with Brady Day at First Class Mortgage. It was another great experience! Brady’s approach to customer engagement is like non-other! He picks up the phone (rather than the annoying, time consuming back and forth through email), asks detailed questions, and pulls together options. His presentation of the details is clear and thorough. Let’s not forget his patience and professionalism while working through my list of questions! I would highly recommend First Class Mortgage, you won't be disappointed!

Casey made the whole process of buying our first home seamless and was always willing to answer any questions we had. Bobbi and Susan made sure the entire process through our closing went smoothly and there were never any surprises. Would highly recommend the entire team at First Class Mortgage.

Brenda VanWinkle was an asset in helping us find our new home. She was knowledgeable, responsive, and professional. Brenda helped us feel very comfortable and confident in finding our first home. I was very pleased with the process and would highly recommend First Class Mortgage.

Very well. I have worked with Casey VanWinkle over the last 4 years, and have done a sale, purchase, and two refinances with him - one being a cash out refinance. Casey has made the process very easy, and explained in detail all of the steps as we have gone through them. He has a dedicated staff working with him to gather documents and do timely follow up. I was referred to Casey, and have sent referrals his way as well. Would definitely recommend working with Casey.

Casey and Susan were very professional and friendly. Easy to work with given our unique needs. We felt comfortable and well taken care of. I have personally worked with many mortgage companies over the years - big and small, having been a part of a real-estate company. I was terrifically impressed with their knowledge and skill set and ability to simply "make it work." I would recommend them to anyone and will most certainly look to them in the future as needs arise.

We could not have asked for a better first home purchase experience. We would recommend First Class Mortgage to all of our family and friends, we loved working with Casey and Brenda and everyone at First Class!

I worked with first class mortgage when buying my first home. They had excellent communication and we're always available to answer my questions. I got a great rate and low closing costs. I refer them to everyone I know.

I worked with First Class Mortgage a couple years ago when I purchased my first home, and I’m currently in the process of purchasing my 2nd home through them. Jolene and Brady are quick to respond and have great communication throughout the entire process! I would recommend them to everyone!

I have worked in the mortgage industry for the last 10 + years and when selecting the lender for my new home purchase, I had high expectations that I never thought any lender would live up to - not even the lender I worked for at the time. First Class Mortgage exceeded my expectations and I never doubted using them and their expertise. We first met with Casey VanWinkle who was so knowledgeable about products, terms, rate, closing costs, etc. His #1 priority was making us feel comfortable and finding us the right product and an amazing rate. We even met with him on a Saturday morning! Talk about First Class service. Once we had a product, rate, term selected, we filled out disclosure paperwork right there. That eliminated the back and forth right at the beginning of the process. When that was taken care of, we were transferred to our mortgage processor Susan Smith. Again, working in the industry, I knew what documentation I would need to submit, how the appraisal process would work and Susan also exceeded my expectations! She was so detail oriented that nothing was ever missed, I never had to re-submit a document and I never had to seek out an update - she was so proactive that I was informed along the way and never felt like my loan was off track. We were clear to close from an income/asset perspective in a matter of less than 30 days and we were building new construction. The closing paperwork was to the title company days in advance of our closing, money was waiting to be disbursed and as soon as we signed our paperwork, we had the keys. The smooth process and virtually no-stress, worry-free lending process was all due to the support and follow-up we received using First Class Mortgage. Since I work in the industry, family and friends come to me with who they should use when buying or refinancing - when I recommend First Class Mortgage every time, they trust they will get the same level of top notch customer service that I did...and they are not disappointed. I will continue to refer anyone who will listen to this amazing group of people. Eliminate the stress from the process and go with this trusted lender! You will not be disappointed. First Class Mortgage puts the best interest of their customers first! Kristy Johnson

First Class Mortgage was such a great experience for us. Susan and Casey kept us in the loops at all times with everything up until our closing date. We had a few bumps in the road, but Susan and Casey worked really hard and fought to make sure we made it to closing! They answered any and all questions we had promptly and were extremely helpful. They made the first time home buying process very easy. They truly care about their clients and went above and beyond any expectations that we had. They will always have our referrals to friends, family, coworkers because of their outstanding work ethics and customer service! Susan, Casey, and everyone else at First Class Mortgage, you are the BEST! Thank you!

We would like to thank Brady and Jolene so much for helping us in this process. Brady, when I spoke to you for the first time in April 2015 about our desire to get a home, I got the sense and gut feeling that you would be able to help us because of your honest assessment of our situation and how knowledgeable you were about the mortgage process. Similarly,, as we worked with Jolene, we also found her to be knowledgeable and efficient. However, what Vivian and I have found to be even more appealing and gratifying is the exceptional customer service and personal touch that accompany your professionalism. The work you and your team do encapsulates the name of your organization: First Class Mortgage. In essence, the services you rendered us were First Class through and through. Thanks for all you do. Edwin and Vivian