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Carlin Tile & Stone, Inc

Founded 1985 • With Angi since February 2011

We are a small family business serving the entire Metro Area. We have been in business for over 20 years and are constantly schooling ourselves to stay on top with the newest trends in tile and stone installations. We strive to keep our prices realistically competitive. We have numerous stone houses that we have accounts with so that the customer always has a good selection of materials to choose from. We offer free estimates and a one year guarantee for all labor. When we say we will be at a job at a certain time, we always are there. When we say a job will be complete we do our best to make sure that it is complete when we say that it will be done. When licensed specialty services needed we will hire out to make sure installation is by a licensed and registered business. We offer installation of Slab Granite countertops and Accents. We offer Residential and Commercial Remodel and New Construction.

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
no
Eco-Friendly Accreditations
No
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

1.0

(1) Verified Reviews

Showing 1-1 of 1 reviews
Tracey W.
1.0
12/28/2012
Mike showed up at our home at the agreed date and time and started working on the project. I checked in on the progress and found that rather then removing the old tile it was being scored to add adhesive upon which the new tile was going to be laid. This was not what we wanted. Mike and I discussed the issue, he wanted us to be happy with the work and said he would be back at 8 a.m the next day as well as the following week to complete the project as discussed. Misunderstandings happen and I was perfectly fine with the delay. The next morning I waited over an hour for Mike to show up. Finally, I called to check on when I could expect work to begin and was told he would not be able to complete the job after all but maybe in 4-6 weeks he could get back to us. I was dumbfounded. I had paid a plumber $150 to remove our toilet so the tile could be laid and now was without a toilet until I could find another tile professional to complete the job that Mike started. I had two contractors I could have used for this job and decided to go with Mike Carr. Now I'm scrambling to find another tile professional as the second contractor is no longer available. I think the true measure of professionalism and customer service is how issues such as this are handled. Mike left our home with a project he started (base boards were pulled, new tiles pulled from the boxes and stacked, and the existing flooring scored) and didn't return or have the decency to leave a message that he wouldn't be returning. This individual was unprofessional in the handling of his error and I would not recommend using this business.
Description of Work
We hired Mike Carr to replace the tile in our master bathroom. After discussing three options we decided the best route was to remove the existing tile, put down new cement and lay the new tile.
Category
ceramic tile, flooring contractor, home remodeling

Other Information

Services offered

Tile installation,Stone installation,Granite countertops and accents,Backsplash installation,Full Kitchen and Bathroom remodels,Demolition, Grout repair,

Payment options

Check

FAQ

Carlin Tile & Stone, Inc is currently rated 1 overall out of 5.

Carlin Tile & Stone, Inc accepts the following forms of payment: Check

Yes, Carlin Tile & Stone, Inc offers free project estimates.

No, Carlin Tile & Stone, Inc does not offer eco-friendly accreditations.

No, Carlin Tile & Stone, Inc does not offer a senior discount.

Yes, Carlin Tile & Stone, Inc offers warranties.

Carlin Tile & Stone, Inc offers the following services: Tile installation,Stone installation,Granite countertops and accents,Backsplash installation,Full Kitchen and Bathroom remodels,Demolition, Grout repair,

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