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The Masons Touch
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Concrete Driveways & Floors - Install,
About us
We are looking forward to helping all our new and return clients for this upcoming year! Give us a call, text or email at any time. *****PLEASE NOTE***** With the quality of services that we have been successfully providing our dedicated Angies List customers it is starting to catching up to us and we are receiving MANY phone calls for work. Please be aware that we WILL respond to everyone but there will most likely be a delay in responses. We would absolutely love to be able to provide a bid for you but please be flexible with your scheduling. We keep our business small so that we can offer the best prices at any time. And with less overhead we can devote more of our time making sure that your project is getting our FULL attention. We do sub-contract to companies if needed but mainly do our own work to ensure there is no middle men and the prices stay fair. Billing is usually done on a per project decision depending on the situation of the homeowner. And for some clients financing plans are available. Please keep in mind if possible that with being a smaller company the demand may become high during parts of the season so there may be some delays in getting your project started. We try our best to get estimates out within 24 hours and there may be some lag times in phone responses due to getting many phone calls during the busy season. If for some reason you feel that your job may have fallen through the cracks please do not hesitate to call us for a reminder. We have many clients every year and always get to everyone as long as the weather permits. We appreciate your understanding and look forward to working with you! **PLEASE BE PATIENT WITH US** We love our Angie's List customers and they love us! We have had a wonderful response from our members and at this time our response time is longer than normal. We WILL return your call, there just might be a delay. We appreciate all calls and your patronage and we appreciate you being flexible with us. Thanks for your understanding and we look forward to working with you!
Business highlights
Emergency services offered
25 years of experience
Services we offer
Foundation Repair; Brick Veneer Fireplace; Hardscaping – Paving; Walkways; Water Feature Installation & Repairs; Fireplaces & Walls
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8103 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 3% | ||
| 3% | ||
| 1% | ||
| 1% |
Showing 1-25 of 103 reviews
Tim K.
Nov 2019
Aaron did a great job. He got back to me promptly and schedule an appointment to do the repair within three business days of me contacting him. His prices were reasonable and he did excellent work. I could not be more happy with his craftsmanship and attention to detail. I would definitely use him again if I ever have a need for a foundation repair.
David W.
Sep 2019
One year ago, I hired Aaron and the Mason's Touch to removed and replace our brickwork on the front of the house and our poured concrete porch. Whew, what a big job this turned out to be. In placed, the concrete was 36" thick. They removed it all and replaced it with a natural stone face and porch topped with New York Blue slate. The steps are full length with no seams. I've waited a year to see if the project has held together without settling. It's as beautiful as the day they finished the work. Neighbors were glad that I took down three trees in the front yard so they can see the house better. This is a great company and I hope to work with them again sometime in the future.
David W.
Jul 2018
Here's our neighbors' opinion of our 2017 project with The Mason's Touch: "Remove more trees in your front yard so we can see more of the stonework. It's beautiful" We needed to replace a cracked and tilting concrete porch and the brickwork on the front of the house. Aaron came over a couple times and came up with ideas for new steps, porch and front wall using natural stone that far surpassed our ideas and plans. The demolition involved busting up a solid concrete porch that was as thick as 36" is some places. Other companies shied away from even bidding but Aaron and Jeremy never flinched. In spite of hot, hard work, their dispositions were always respectful, happy and lighthearted which made working with them enjoyable. They worked very well together. Based on Aaron's recommendations, we made a couple of on-the-fly changes, such as types of footings. They worked out perfectly. Also, we really appreciated the option to choose our own custom blend of veneer stone for the wall and one piece, bluestone steps. Aaron's attention to details and his artistic use of small pieces really enhanced the beauty of the stonework. The project was completed about 10 months ago. It's as solid and as beautiful as it was last year. We love it and it surely enhanced the curb appeal of our house far above the cost of the project. We hope to use them again for an interior bathroom project. We give The Mason's Touch our highest recommendation. Cost: $26,000
Renaldo W.
Oct 2017
Fast, Precise and very Professionally. The only hold up was Mother Nature pushing back the work. The owner (Aaron), and his wife gave birth of their new baby girl and he was still on site to help within a couple days. Aaron kept in touch every step of the way and answered every single question or concern I had. I’d recommend him and his business to anyone and everyone.
Ryan S.
Sep 2017
Aaron and his team were great. They did top notch work and even repaired more of my foundation than was originally quoted to me and didn't ask for more money. I was appreciative of his honest pricing as we often get quoted way above normal due to our location in the city. I'll hire him again for some future projects with out hesitation.
Brock E.
Jun 2017
The guys were very friendly and professional, we would definitely hire them again! Top notch service!
Joetta K.
Jun 2017
Great, Aaron & Jerimy did an excellent job
MEGAN T.
Apr 2017
This company's owners (husband and wife team) were EXCELLENT to work with. Clearly they have been doing this for a long time and know what they are doing. The price was more than reasonable and the work was exceptional. Would most definitely hire them again!
Lynne B.
Nov 2016
Foundation was repaired OK and fairly promptly. However, three recently installed Hardie siding boards were chipped (how???) and not replaced or fixed. The mason has not responded to our communications since despite our family's initial request for a quote for other services (patio/landscape).
Response from The Masons Touch
"I am a little disappointed in the review that you have given me and I'll explain why in the following. When you originally contacted me to do the foundation repairs communications were done by your daughter as she was living there so details had to be figured out with everyone and I always explain fully what our schedule is looking like to ensure that customers aren't waiting to hear what's going on. That is one thing that separates us from others IS the communication to let you know. Another issue it seems to be is the quality of your repair. When you have foundation blocks that are severely deteriorated from not seeing the damage or waiting too long the repairs are harder and harder to do to make sure they look like new which is almost impossible. We fully explained from the. Grinning that we would be using a fast set concrete to fill the major holes and from there we would be slim coating it to match the rest of the blocks as best as possible for a repair. As far as the hardie board siding goes because of the numerous cracks that there were in the foundation that spanned all the way up the foundation and the methods used to repair those our grinder knocked them in three places at the very bottom edge. As soon as this happened I felt horrible and we immediately informed your father of this and asked what he would like to do. We discussed a few different options and he said that using a colored caulk would be just fine with him. Why this was not relayed to you I do not know and I apologize. And lastly I am really sorry that instead of contacting me immediately about the issues you had even though you told us this was an "A" rated job or we would have made it right right then and there you chose to wait until an estimate hadn't been sent for other work you wanted done before you post a review. This is my main source of advertising for business and every job we do is personal to us along with striving to make EVERY customer completely happy when we're done. We try our absolute best to keep a very open line of communication throughout the entire process so I really wish you would have been able to communicate amongst yourselves so everyone was on the same page and then contacted me immediately so that I could work collectively with your whole family to have a feasible solution to any and all of your unhappiness. But instead I get a somewhat negative review and the facts that were present are not mentioned. I have tried emailing you even after this review was done and I still haven't heard back on what you would like to do. I chose to come back to masonry after the military because of my love for the work and the love of people so I would hope that you can understand how making us sound like a less than average company would affect me. I really am sorry that you are unhappy but I have also reached out as well and have heard nothing in return."
Sheila S.
Oct 2016
The Masons Touch cleaned up so well, that I was unaware they had actually done the first stage of repair. Upon inspection, the bricks matched beautifully and the work was very well done. (I am very picky.) This is a great company.
Robert N.
Nov 2015
Aaron did a fine job and cleaned up after himself quite well. He even fixed something he discovered on the roof unrelated to the chimney.
Kelly O.
Oct 2015
unknown
John W.
Oct 2015
The Masons Touch was the 3rd mason I used in Minneapolis. In my experience, he is by far the best. Excellent work quality, good communication. He got job done on time and in budget. Would use him again. Thanks Aaron.
Zack S.
Oct 2015
It went well. Aaron had to postpone several times due to weather which is completely understandable. With this type of work the quality will be apparent in the years to come but Aaron seemed to be focused on details/quality.
Robert S.
Sep 2015
The project was completed on time and at the price as estimated. Their high quality work has created an awesome improvement in the appearance of the house. Aaron and his crew were all very pleasant and professional. They did a very complete cleanup around the outside of the house after their work was completed. Even though there was one weather delay during the project, Aaron still met my deadline date by having his team work long hours as needed. He was quite responsive to my questions and other input on the project. I am planning to use The Mason's Touch again.
Beth K.
Sep 2015
Aaron was timely and very considerate with his plowing. Because I have a gravel driveway, he knew that he had to plow a bit higher until we got a hard freeze, so as not to displace the gravel. He showed the same consideration in the spring.
Timothy S.
Aug 2015
The need for this work was a surprise - we were having work done on our house, and the contractor found that the foundation of the house was in need of significant repair. I called Aaron and he showed up that day to look at the work, and then had crew over the next day to make the repairs. This helped to keep the overall project on schedule. Huge help!
Shannon I.
Aug 2015
Terrific service. Aaron was very responsive to all my questions and was able to fit us in to his busy schedule. I would highly recommend Aaron to anyone who was looking for masonry repairs.
JANE M.
Jul 2015
Aaron was fantastic! He came out and spent a lot of time looking at the repairs we wanted, explaining our options and quickly gave us a very reasonable quote. Never having undertaken such a project we had many questions and were unsure about the best way to proceed. Aaron was very patient with me, came back out a couple of times with samples and promptly answered my many texts.He also provided pictures of his previous work and also of our job if we weren't home that were very helpful. He apologized for the delays that were unavoidable due to the weather but kept us updated on the anticipated start date, and was always very friendly, courteous and professional. He obviously takes pride in his work and puts his customers satisfaction first.
Kelli W.
Jul 2015
It took a while to get on the schedule but we were not in a hurry. Once scheduled, work was completed on time. Great quality work. Would definitely use again. The Mason's Touch was able to identify the reason the wall was caving in (was incorrectly installed by our builder)- this issue was resolved with correct installation methods.
Dick B.
Apr 2015
unknown
COLETTE K.
Apr 2015
I believe I gave all good info!!
our Actually we were selling our August 2014 and the sale was made to our best.
our Actually we were selling our August 2014 and the sale was made to our best.
COLETTE K.
Apr 2015
Everything went excellent.
Sarah W.
Apr 2015
Aaron came out and did a quick survey of the work that needed doing. I appreciated that he took the time to come out since I had sent him pictures of the work ahead of time. He wanted to be sure that he gave us a fair estimate and felt that he needed to see it in person before committing to the work. He also worked with our quick turnaround time and the fickle weather forecast. All in all, the repairs looked great and helped us sell our house faster. Thanks again!
JOLYNN N.
Mar 2015
It went really well. There was a glitch in the availability of the stone we wanted but Aaron provided alternate stone choices and we picked one that we love for the front steps. It is less slippery in winter, which turned out to be a blessing. It also picks up a minor color in the brick work of the house, which is also nice. The area was cleaned up nicely. We wanted to keep the larger, intact stone from the old steps so that was neatly stacked where we wanted it. We got three quotes and his was comparable with the other two. We chose Mason's Touch based on reviews in Angie's List and a good experience in working with him for the estimate. Aaron's estimate was the most detailed and he took the most care to explain the process and what we could expect. We couldn't have been happier with Aaron's work and would hire him again.
Licensing
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FAQ
The Masons Touch is currently rated 4.8 overall out of 5.
The Masons Touch accepts the following forms of payment: CreditCard
Yes, The Masons Touch offers free project estimates.
No, The Masons Touch does not offer eco-friendly accreditations.
No, The Masons Touch does not offer a senior discount.
Yes, The Masons Touch offers emergency services.
No, The Masons Touch does not offer warranties.