Hassle Free Septic LLC

Great Company. They were here the next day to take care of our septic.

Did a good job.

Super helpful,they try and save you money by offering their advice before they have to come out. Very kind workers,they addressed my problem immediately. Very fast and efficient. Very clean looking trucks.

all done easy peasy

prompt, great information on our system, polite and timely, very satisfied!

The tech John came out when he said he would; arrived on time, knowledgeable, and friendly. Customer service Leah was very knowledgeable too and professional. The quote I was given was spot on. I would have given 5 stars but did not receive follow up call with answer about sub pump.

Showed up on time. Called me and emailed to remind me of appointment.

Hassle free. Just like the name says.

I live in Linwood Township and they require A septic tank pump out every 3 years and this was the 3rd year of my living in this house. Called Hassle Free and scheduled an appointment for Thursday afternoon and received A call shortly after noon. The driver told me he would be their in 45 minutes and he was here in about 35 minutes. I had the access lid dug out because I wanted to check the scum level last spring and inspect the water level. The driver pointed out that I have A failing baffle but as I intend on having A new septic system installed in approximately 3 years we could let repairs go until then. The driver used A modified post hole digger to mix up the sludge at the bottom of the tank. This is the first time in my 65 years of living with septic systems that any septic maintenance service has mixed up the sludge in order to clean the bottom of the tank better. He left just enough to facilitate the anaerobic digestion process. I also had them install A riser so I don't have to dig it out any longer. The next time it will need pumping I will be 68 Y.O. and there is no telling if I could dig it out. Now I can just take off the lid and check the operation easily. The driver also used A mirror to look at the interior of the tank for cracks and he alerted me to the crack in my lid. It's small and I will monitor it. He told me they can procure lids if it needs to be replaced in the future. I was charged $265.00 for the pumping, 113 for the riser and installation, 10.00 for the Linwood pumping permit for A grand total of $ 388.00. I think this is A reasonable charge especially considering they took extra time to mix up the sludge and suck that out. Many times I have seen septic service people suck only the water out and give A half hearted attempts at sucking out the sludge. After many years at the bottom of the tank that stuff turns to concrete. Many tampons, sanitary napkins and tampon applicators were seen floating in the tank after mixing. These should never be disposed of in A septic system. Some have probably passed into my finger system and that will do your system no good. I am A bachelor and live alone so this ditreous is obviously from the former owner of my home. In conclusion I will be calling Hassle Free Septic service again and I see no reason to look elsewhere for septic service.

The problem happened on a Saturday, but Mike came out the next day, which incurred an extra Sunday charge. We were disappointed by that. This is why I rated a 4 for customer service and a 4 for value for the money. However, when Mike was here, he educated us on our system and told us that the pump was likely nearing the end of its life. He did not urge us to buy a new pump. Instead he suggested that we wait until this one gives up the ghost completely. Really appreciated that since the cost of the new pump would be around $700. Waiting as long as we can to replace it is important to our finances right now. Thank you Mike!

Very friendly and did a good job!

THE NAME SAYS IT ALL. NO HASSLE, RIGHT ON TIME. TOOK ABOUT AN HOUR. GREAT JOB. WILL BE USING THEM AGAIN.

On time and very professional. The tech that came out had some trouble taking off the tank cover, but it hadn't been off in about 12 yrs, so that wasn't his fault. Mike came out within about 20 minutes and was able to get the cover off. They were very knowledgeable and answered all my questions and left some literature about septic systems and also gave me a reminder fridge magnet for when it is due again. Very helpful. Will definitely use them again.

They came out when they said they would. Very professional and knowlegable. Very happy with the service. Definitely will be using them again.

Mike was awesome and will be using them again down the road.

They were great. He took the extra time to properly empty the tanks (we have 2 1000 gal tanks), clean baffles, inspect lift station and wiring box. My only complaint is that their pump truck leaked oil in our driveway, leaving a couple small stains.

Quick response and excellent price

I used to do sewer systems for a living years ago. I was not at home when the gentleman showed up. My husband that knows nothing about septic tanks. The man that came out showed and explained everything to him which was very nice.

Mike was awesome to work with! He came out the day after I called him, did the job for less than was quoted, and called us when there was a question/issue and explained everything before doing any additional work.

We not only got our septic pumped, but learned all about how to maintain the system since we are new septic owners. Very professional and personable.

Mike was really nice and professional and explained what we need to get done